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Mac Forum / Applications / MS Office / March 2005



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Reinstalling Office X

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smash_cat - 24 Mar 2005 18:57 GMT
I am reinstalling Office X on some computers at work and I am coming
across problems with Product Keys. 2 CDs will let me install them with
2 different product keys but they generate different product id's. I'm
not sure why this is. Does anyone know why? Also, I have an upgrade
disk for Office X and it generates the same Product ID number as
another disk that I have. I'm confused. Help.

Denise
Daiya Mitchell - 27 Mar 2005 02:27 GMT
I don't totally understand your explanation, so I'll just offer what I think
happens, and hope it helps.

The CD isn't really relevant, only the Product Key. You could install off
the same CD 10 times as long as you have separate 10 product keys.

Each separate product key generates a separate product ID.

A Product Key should generate a new Product ID every time you install it.
However, the first 15 numbers of the Product ID will always be the
same--only the last 5 digits will change when you use the same Product Key
twice.

> I am reinstalling Office X on some computers at work and I am coming
> across problems with Product Keys. 2 CDs will let me install them with
> 2 different product keys but they generate different product id's.

So that is supposed to happen.

>Also, I have an upgrade
> disk for Office X and it generates the same Product ID number as
> another disk that I have.

This sounds quite odd--though if you install an upgrade version over an
existing version, it's possible that it uses the previous product key or
product ID, maybe?

If you use the same Product Key more than once on a network, you won't be
able to run both instances of Office at the same time.  Are you running into
that problem?

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Daiya Mitchell, MVP Mac/Word
Word FAQ: http://www.word.mvps.org/
MacWord Tips: <http://www.word.mvps.org/MacWordNew/>
What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/

 
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