Free Upgrade to Office 2004 from v. X

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Lynne Martin - 20 Mar 2005 17:17 GMT

Hello,

I am based in UK and I have just installed a fully licensed version of
Office v. X bought in States May 03 2004.

I have only just bought the Mac - the Mini - to install this software
onto.

When I bought it (a leaflet in the packaging confirms this) I was
entitled to a free upgrade to Office 2004.

Now I have installed v. X I cannot register it on-line - link no longer
exists - and I therefore cannot get the free upgrade to Office 2004.

I have got the proof of purchase.

Can someone help please?

Many thanks,
Lynne

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Daiya Mitchell - 20 Mar 2005 18:08 GMT

I think you needed to request the free upgrade by September, or around then.
Doesn't the leaflet have all the info? There was a form to send in, but it
was all paperwork, nothing online--you sent in the paperwork and they sent
you a package with a retail upgrade version of Office 2004.

Registering MacOffice does nothing whatsoever except offer you the ability
to sign up for a newsletter, so that's irrelevant. I'm pretty sure you
didn't need to wait until you had installed Office X to request the free
upgrade.

You could scour the MS Mac site at mactopia.com or try google--the phrase
used was "tech guarantee" but I'm fairly sure you missed the deadline for
the deal.

> Hello,
>
[quoted text clipped - 16 lines]
> Many thanks,
> Lynne

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Daiya Mitchell, MVP Mac/Word
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Mac Forum / Applications / MS Office / March 2005

Free Upgrade to Office 2004 from v. X