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Mac Forum / Applications / Outlook Express / February 2004



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cant retrieve emails

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dburchall - 26 Feb 2004 05:49 GMT
I cant retireive my emails off my ISP server. I've had to go to the ISP site
and do web mail to read them.

The *receiving messages* statement in OE 5.1 Mac just keeps going for
hours.

What can I do to fix this problem?

thx
Richard Grieve Mac MVP - 26 Feb 2004 13:00 GMT
> I cant retireive my emails off my ISP server. I've had to go to the ISP site
> and do web mail to read them.
[quoted text clipped - 5 lines]
>
> thx

You may have a large or corrupt message on the mail server which is causing
a bottleneck during the download process.  You may wish to check this with
your ISP's technical support department.

Alternatively, the mail account settings in OE may be corrupt (try
recreating them as is in Tools > Accounts and give it another whirl).

HTH,

Ricky
 
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