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Mac Forum / Applications / Outlook Express / September 2007emails to Bigpond not being received
I have been emailing from my OE (set up for my gmail) to a bigpond.net account for months now. Suddenly a few weeks ago on my desktop (which I had to use as the laptop was in for repair) these emails were not being received or were being received hours later. I can email everyone else and can even email the same bigpond account directly from gmail on the Google page. I can still receive emails in from the bigpond account onto OE. Then last week I received the laptop back and it has worked fine until this morning when again the emails were not being received. I have switched off AVG email scanner and this makes no difference. PLEASE HELP......its driving me mad as the bigpond address relates to work (and in simple terms please!!!! I'm not a computer whizz)  SignatureConfused Housewife GeneGenie, Have you tried contacting BigPond? You don't specify if your emails have any attachment - Bigpond has a size limit for attachments (From memory it's about 4mb - but here's the catch - they calculate each 1 mb as being 1000kb not 1024kb) after which they strip the attachment from the email (?). Re your time delay - could be busy server etc. or perhaps problems with their email server - contact their 24/7 support center by phone and talk with a tech. btw could your emails be virus infected without you knowing? Have a nice day goldenpirate > I have been emailing from my OE (set up for my gmail) to a bigpond.net > account for months now. Suddenly a few weeks ago on my desktop (which I had [quoted text clipped - 7 lines] > bigpond address relates to work (and in simple terms please!!!! I'm not a > computer whizz) Thanks GP but I have contacted Bigpond and they basically said that as Gmail is free then ÿou get what you pay for"!........no more help than that My antivirus/e-mail scanner is working OK so there shouldn't be any problem there. And no there are no attachements..........some of them were literally one-liners (as a test) It's weird that it only appears to be through OE as if I go on to the Google site and enter Gmail from there, they go straight through. Any more ideas? Thanks for bothering to reply! SignatureConfused Housewife > GeneGenie, > Have you tried contacting BigPond? [quoted text clipped - 21 lines] > > bigpond address relates to work (and in simple terms please!!!! I'm not a > > computer whizz) Genegenie Ok, that's understandable - GMail is not one of their services. But can I ask a question? If you are using Bigpond as an IP why don't you use your bigpond email service? I know its a hassle to notify all your contacts re change of email address - I know, I'm still in the process of doing that - but I've had no trouble with my emails. I have never used GMail so I can't comment on that (but perhaps there's a bit of a smell of the rat here - competition and all that), but I have used a number of other free email services (Hotmail - 3+ accounts, only one not accessible thru OE, Yahoo email - not accessible thru OE, Lycos email - not accessible thru OE) plus 2 with my dial-up IP without any hassles. I don't think I have ever lost an email even though I do a lot of email transfers to my hotmail account that I can access thru OE. Like I said why not use your bigpond email account, after all, you are paying for it in your monthly fee. have a nice day Golden Pirate btw: i've just done a quick count and just realised that I actually have about 11 email accounts spread across various services - nothing like having a few accounts to channel unwanted emails to particularly when web sites demand an email address before you can download from them. > Thanks GP but I have contacted Bigpond and they basically said that as Gmail > is free then ÿou get what you pay for"!........no more help than that My [quoted text clipped - 29 lines] > > > bigpond address relates to work (and in simple terms please!!!! I'm not a > > > computer whizz) My husband has the designated Bigpond e-mail address & I don't see why I have to pay for another one! But thanks for the suggestion........guess I'll just have to use his if I need to e-mail anyone with Bigpond in future SignatureConfused Housewife > Genegenie > [quoted text clipped - 57 lines] > > > > bigpond address relates to work (and in simple terms please!!!! I'm not a > > > > computer whizz) What, a dollar month for an additional email account too much to ask, or is it just the principle? golden pirate > My husband has the designated Bigpond e-mail address & I don't see why I have > to pay for another one! But thanks for the suggestion........guess I'll just [quoted text clipped - 61 lines] > > > > > bigpond address relates to work (and in simple terms please!!!! I'm not a > > > > > computer whizz) Principle I suppose! Plus the fact that all other e-mails work just fine so setting up another account and advising everyone is too much of a pain! Luckily I only have 1 Bigpond contact and I have set OE up for both Gmail & Bigpond. It was just the fact that it all used to work perfectly well until a few weeks ago. Such is life! Thanks again for all your help SignatureConfused Housewife > What, a dollar month for an additional email account too much to ask, or is > it just the principle? [quoted text clipped - 66 lines] > > > > > > bigpond address relates to work (and in simple terms please!!!! I'm not a > > > > > > computer whizz) |
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