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Mac Forum / Applications / Outlook Express / October 2006cannot open Inbox
Hey all - My mother-in-law (yikes) did something on her iMac (OS9.2) where she cannot open her inbox. She can see that there are messages in there, the box shows up in the folder pane, she can open every other folder, just not the inbox. I have trashed prefs with no joy. Suggestions? > Hey all - > > My mother-in-law (yikes) did something on her iMac (OS9.2) where she > cannot open her inbox. She can see that there are messages in there, > the box shows up in the folder pane, she can open every other folder, > just not the inbox. I have trashed prefs with no joy. Suggestions? Not sure I've come across that one before, but I'd always start off with the basics. Has she made sure that the small blue disclosure triangle is pointing downwards? Has she tried to turn off the Preview Pane in the View menu? Has she accidentally resized the Preview Pane so that it is almost invisible? If it's nothing obvious, it's possible that there's genuinely something wrong, in which case, I'd try to compact the database and see if that helps... <http://homepage.ntlworld.com/tg.online/keyboard/oe5_database.html> HTH, Ricky  SignatureIf you need to reply directly to me, just remove the capitalised letters from my faked e-mail address. Otherwise, please post back to the newsgroups. See Q048 on http://machelp.webhop.net/ for more details on protecting yourself from newsgroup spam. >> Hey all - >> >> My mother-in-law (yikes) did something on her iMac (OS9.2) where she >> cannot open her inbox. She can see that there are messages in there, >> the box shows up in the folder pane, she can open every other folder, >> just not the inbox. I have trashed prefs with no joy. Suggestions? Could it be that she accidentally changed the view of the inbox? Such as; Apple-Shift-Y, (Flagged only)? This would display an empty inbox, unless she had flagged something earlier. HTH, &B-) Ian (false address), please reply to newsgroup! |
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