Mac crashes when loading OE 5.0.6

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mike - 08 Jun 2006 10:11 GMT

My G3 Mac with OS 9.1 has started to crash when loading OE 5.0.6. It
gets most of the way through the loading but just freezes before
completion. I've downloaded a fresh copy of OE but this does the same.
I cleared the server before loading but no joy. Any suggestions would
be appreciated.

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TG Online (MVP) - 08 Jun 2006 10:55 GMT

> My G3 Mac with OS 9.1 has started to crash when loading OE 5.0.6. It
> gets most of the way through the loading but just freezes before
> completion. I've downloaded a fresh copy of OE but this does the same.
> I cleared the server before loading but no joy. Any suggestions would
> be appreciated.

It sounds like the message database and/or the preferences files are
corrupt.

Start by compacting the database and see what happens...

<http://homepage.ntlworld.com/tg.online/keyboard/oe5_database.html>

If that doesn't work, try moving or renaming the following file...

Mac HD:Documents:Microsoft User Data:Identities:[your Identity]:Preferences

...and also delete the following...

Mac HD:System Folder:Preferences:Outlook Express Prefs

By moving or renaming the Preferences file in the Identities folder, you
will remove all information stored in the Tools > Accounts section of OE,
and this would need to be reconfigured afterwards.

HTH,

Ricky

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Mac Forum / Applications / Outlook Express / June 2006

Mac crashes when loading OE 5.0.6