Recieving multiple copies of email

Recieving multiple copies of email - HELP!

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ekandel82@gmail.com - 30 Jan 2006 14:59 GMT

I'm getting multiple (like 6, 7, 12) copies of the same email delivered
to my Outlook inbox.

Domainmonger (who hosts my page and my business email) blames
RoadRunner,
RoadRunner blames everyone else.... and said, "oh, it must be a virus!"

Ran diagnostics with Domainmonger and RoadRunner (through which
my business email is routed to my Outlook Express 5.2).

Ran Norton Virus Scan and came up empty.

Any thoughts or suggestions. Is there an Outlook Express/Mac guru over
there who can help me out?

Thanks! ~Erin
ekandel82@gmail.com

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TG Online (MVP) - 31 Jan 2006 12:11 GMT

> I'm getting multiple (like 6, 7, 12) copies of the same email delivered
> to my Outlook inbox.
[quoted text clipped - 13 lines]
> Thanks! ~Erin
> ekandel82@gmail.com

In my experience, issues like this are rarely caused by client-side problems
i.e. I wouldn't have thought that your installation of OE 5 was at fault. I
suppose that you could start by double-checking that everything in Tools >
Rules is consistent. Have you set up your mail account to leave a copy of
each message on the server? To check this, go to Tools > Accounts > [your
account] > Options and take a look at the settings.

Are you receiving multiple copies of every message? What happens when you
send an e-mail to yourself?

Are you able to log into your work e-mail via a Web mail interface? If so,
does that show multiple instances of each mail too?

HTH,

Ricky

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Mac Forum / Applications / Outlook Express / January 2006

Recieving multiple copies of email - HELP!