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Mac Forum / Applications / Outlook Express / July 2005missing OE 4.5 mail accounts mystery!?
I've been using Outlook Express 4.5 with Mac OS9.1 for a long time and have never had this problem before. Since yesterday, 2 out of the 6 mail accounts I had in OE 4.5 have disappeared! Not only that, but when I try to put them back in, they disappear again as soon as I click the 'OK' button in the Preferences window. I've tried deleting the OE preference file and allocating more RAM (50MB increased to 100MB!) but the problem remains. And I couldn't find any info in Google. Also, I'd like to avoid upgrading to OE 5, because I found it too bloated for my liking. It goes without saying... any help or advice would be greatly appreciated.. and please reply to this group rather than to this email.. because it doesn't work! cheers DH > I've been using Outlook Express 4.5 with Mac OS9.1 for a long time and > have never had this problem before. [quoted text clipped - 18 lines] > cheers > DH This does sound strange. You could try to create a new user profile via File > Switch User and then create the extra mail accounts in there - does that work? Ricky  SignatureIf you need to reply directly to me, just remove the capitalised letters from my faked e-mail address. Otherwise, please post back to the newsgroups. See Q048 on http://machelp.webhop.net/ for more details on protecting yourself from newsgroup spam. >> I've been using Outlook Express 4.5 with Mac OS9.1 for a long time and >> have never had this problem before. [quoted text clipped - 24 lines] > > Ricky Interesting suggestion, but I've solved it now. I ran TechTool Pro and it found that the OE 'Index' file for each missing mail account was 'damaged and could not be repaired'. (i.e. in the Outlook Express folder - OE User: Main User: Cach: 'email address' folder: Index* ) I removed the damaged file, openned the OE Preferences window and typed in my email account settings, and now everything seems fine. I do wonder though, if I have lost anything by delelting those damaged files? Thanks for your reply. DH >>> I've been using Outlook Express 4.5 with Mac OS9.1 for a long time and >>> have never had this problem before. [quoted text clipped - 40 lines] > Thanks for your reply. > DH A good one to note. To answer your last question, deleting anything from the cache should have no impact on the mail data that has already been stored. Ricky SignatureIf you need to reply directly to me, just remove the capitalised letters from my faked e-mail address. Otherwise, please post back to the newsgroups. See Q048 on http://machelp.webhop.net/ for more details on protecting yourself from newsgroup spam. |
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