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Mac Forum / Applications / Outlook Express / June 2005



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Relay access denied Error: 5554

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Raul & Johan - 10 Jun 2005 13:35 GMT
I'm using Outlook Express 5.0.3 on a Mac running OS 9.2.

I got a new ISDN line from which I can receive my email but I can not sent
any from my own account and subaccounts. I get this mesage in return: Relay
access denied Error: 5554

Does anyone know what should I do to solve this problem?

Tnx a lot.

Raúl Rodríguez
TG Online (MVP) - 10 Jun 2005 15:52 GMT
> I'm using Outlook Express 5.0.3 on a Mac running OS 9.2.
>
[quoted text clipped - 7 lines]
>
> Raúl Rodríguez

It sounds like your ISDN connection no longer matches the outgoing mail
(SMTP) server that you're trying to use in order to send mail.  The
connection must match the SMTP server, otherwise mail cannot be sent.  The
same rule does not apply for receiving mail.

Check with the ISP that provides your mail account - there may be a simple
solution if they support authenticated SMTP.

HTH,

Ricky
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