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Mac Forum / Applications / Outlook Express / March 2005



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Can't open attachments in OE 5.0.6

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Kurt - 03 Mar 2005 18:46 GMT
I'm running OS 9.2.2 and Outlook Express 5.0.6 on a G4 Power Mac. Since
installing a DSL modem in December, I haven't been able to open
attachments directly from OE like I could with dial-up. Attachment
icons are now blank and I get the following error messages: If it's a
Word attachment, I get "The application program <file name> could not
be opened, because it might be damaged or not work on this type of
computer." If it's a PDF or JPG, I get "The document <file name> could
not be opened, because the application program that created it could
not be found."
Late one night, while trying to "fix" this problem, I found a set of
preferences for attachments, but I can't remember what application it
was in or how I found it. And Earthlink says this is a Microsoft
problem.
Any ideas?
-- Kurt
TG Online (MVP) - 04 Mar 2005 08:57 GMT
> I'm running OS 9.2.2 and Outlook Express 5.0.6 on a G4 Power Mac. Since
> installing a DSL modem in December, I haven't been able to open
[quoted text clipped - 11 lines]
> Any ideas?
> -- Kurt

Start with a database compact and see if that helps...

<http://homepage.ntlworld.com/tg.online/keyboard/oe5_database.html>

Ricky
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Kurt - 04 Mar 2005 19:43 GMT
Thanks, Ricky. I'll give it a try.
-- Kurt
Kurt - 06 Mar 2005 22:35 GMT
Compacting OE didn't fix the attachment problem. Any other ideas?
-- Kurt
 
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