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Mac Forum / Applications / Other MS Products / January 2007



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Greek letter "pi (π)" at the custom message, quits the application.

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saroglouc@gmail.com - 22 Jan 2007 16:52 GMT
When I "type a personal message" in Greek and typing the letter "pi
(π)", the application quits immediately and no report or re-open
window appears.
It's like the killing the application :-)
William Smith - 23 Jan 2007 05:12 GMT
> When I "type a personal message" in Greek and typing the letter "pi
> (Ï€)", the application quits immediately and no report or re-open
> window appears.
> It's like the killing the application :-)

I'm not reproducing your problem on my computer. I assume you're using
Messenger 6.0.1. What is your OS version? I'm typing pi using shift +
option + p.

Have a look at this list of troubleshooting tips posted by Rebecca
Harris with the Macintosh Business Unit at Microsoft
<http://groups.google.com/group/microsoft.public.mac.messenger/browse_frm
/thread/3950934826e4c959>.

Hope this helps! bill
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William M. Smith
(Microsoft Interop MVP - Mac/Windows)

saroglouc@gmail.com - 23 Jan 2007 18:30 GMT
> I'm not reproducing your problem on my computer. I assume you're using
> Messenger 6.0.1. What is your OS version? I'm typing pi using shift +
> option + p.

hi and thanks for your reply.
I use os x 10.4.8 and MSN 6.0.1 version. This bug existed in the
previous version of MSN too.

It's far different typing the Greek "pi" in a sentence, than using
shift+option+P. These two are different things.
William Smith - 24 Jan 2007 05:11 GMT
> > I'm not reproducing your problem on my computer. I assume you're using
> > Messenger 6.0.1. What is your OS version? I'm typing pi using shift +
[quoted text clipped - 6 lines]
> It's far different typing the Greek "pi" in a sentence, than using
> shift+option+P. These two are different things.

I'm confused by your last statement. I stated that I'm using shift +
option + p to type the pi character. Are you doing the same or something
differently? Also, what keyboard mapping are you using? I'm using U.S.
Are you using Greek?

bill
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William M. Smith
(Microsoft Interop MVP - Mac/Windows)

saroglouc@gmail.com - 24 Jan 2007 09:26 GMT
> I'm confused by your last statement. I stated that I'm using shift +
> option + p to type the pi character. Are you doing the same or something
> differently? Also, what keyboard mapping are you using? I'm using U.S.
> Are you using Greek?
>
> bill

ok, let me initial this story and express it more clearly.

I am living in Greece, my mother language is Greek, so I use mac os x
10.4.8 with default the US keyboard layout and secondary layout the
Greek keyboard layout.

When I am about to "type a custom message" at the MSN contact list
window and try to type the Greek character "pi" (π in Greek which
equals to the international letter P), MSN is quiting immediately like
it is killing the app itself.
I get no warnings and no "reopen/send report" popup window after that.

I tried to use shift-option-P instead, but this "pi" character is far
differenet as it appears when you write it using the Greek keyboard
layout.

You could try it your self, just simply:
system prefs >
international >
"input menu" tab >
select "Greek" (just Greek and not the polytonic Greek) >

now change the layout to the Greek layout and try to "type a personal
message" at the MSN contact list window. Press P at your keyboard and
see what happens.

Christos
William Smith - 25 Jan 2007 04:18 GMT
> > I'm confused by your last statement. I stated that I'm using shift +
> > option + p to type the pi character. Are you doing the same or something
> > differently? Also, what keyboard mapping are you using? I'm using U.S.
> > Are you using Greek?

> You could try it your self, just simply:
> system prefs >
[quoted text clipped - 5 lines]
> message" at the MSN contact list window. Press P at your keyboard and
> see what happens.

Hi Christos!

Excellent instructions and explanation. I am reproducing your problem on
my machine.

However, I am noticing something else, which leads me to believe this
may or may not be a Messenger problem. Messenger quits as you describe
but I also see the International input menu switch back to the U.S.
input. I'm also unable to reselect the Greek layout unless I return to
the International System Preferences pane.

Now, if I open TextEdit, switch to the Greek layout and type "p" for the
pi symbol I don't reproduce this problem. Furthermore, I am able to copy
and paste this pi character into the "(Type a personal message)" field.

Rebecca Harris with Microsoft frequents this group and is hopefully
monitoring this thread. Let's hope she logs this as a potential bug in
Messenger.

bill
Signature

William M. Smith
(Microsoft Interop MVP - Mac/Windows)

saroglouc@gmail.com - 25 Jan 2007 09:46 GMT
On Jan 25, 6:18 am, William Smith <meckli...@REM0VETH1S.comcast.net>
wrote:
> Now, if I open TextEdit, switch to the Greek layout and type "p" for the
> pi symbol I don't reproduce this problem. Furthermore, I am able to copy
> and paste this pi character into the "(Type a personal message)" field.

well, that gives a solution to this bug and I would like to thank you
for this :-).
Now it is obvious that typing the Greek "pi" is not acceptable, but you
can simply copy paste the character or phrase (including "pi") from
TextEdit.

> Rebecca Harris with Microsoft frequents this group and is hopefully
> monitoring this thread. Let's hope she logs this as a potential bug in
> Messenger.

let's hope it is fixed during the next update. Waiting for it.

Thanks for the conversation.

Christos
Rebecca Harriss [MSFT] - 25 Jan 2007 15:29 GMT
On 1/25/07 4:46 AM, in article
1169718382.431647.175210@s48g2000cws.googlegroups.com, "saroglouc@gmail.com"

> On Jan 25, 6:18 am, William Smith <meckli...@REM0VETH1S.comcast.net>
> wrote:
[quoted text clipped - 17 lines]
>
> Christos

Thank you for your report and Bill for helping work with Christos on the
issue. We have logged this in our database and will investigate.

Thanks,
Rebecca

Rebecca Harriss
Microsoft Corporation
Macintosh Business Unit, SDET

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