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Mac Forum / Applications / Other MS Products / November 2006can't sign in to msn
Hello Same problem for me as many others. I have tried to delete the files in the library as mentioned, checked the firewall, allowed MSN, reintalled, achived and reinstalled, tried the "dump" thing in the Terminal app (didn't work), tried to locate the TCP port setttings (I'm on dial-up sadly) and MSN, microsoft and Apple support are of no help. I went into the keychain but there are no certificates listed. Messenger is listed here several times under passwords. I keep getting message it's an incorrect sign in or that the account does not exist. sometimes i'm told I'm must not be connected to the net. These are all untrue. The account works on my friend's PC. I have tried to help myself; please help! On 11/21/06 8:02 PM, in article 1164157358.937374.36840@h48g2000cwc.googlegroups.com, > Hello > [quoted text clipped - 9 lines] > untrue. The account works on my friend's PC. I have tried to help > myself; please help! Hi, Did you look specifically in your Keychain Access application under the x509 anchors. Once you click on this you will see some certificates in the right pane. If you do not have the "Secure Server Certification Authority" certificate, and you are using Messenger 6.0.1, you will need to obtain the certificate. What version of the OS are you using? And what version of Messenger? Thanks, Rebecca Rebecca Harriss Microsoft Corporation Macintosh Business Unit, SDET This posting is provided ³AS IS² with no warranties, and confers no rights. Hi Thanks for replying. I had that info in my first message which wouldn't post (note the 8x this first post showed up) anyway, Im using OS X 10.4.6 and messenger is 6.0.1, the latest upgrade. In the keychain i was unable to find any anchors or the x510 (or anything like it). Both certificate areas are blank. Hi Thanks for replying. I had that info in my first message which wouldn't post (note the 8x this first post showed up) anyway, Im using OS X 10.4.6 and messenger is 6.0.1, the latest upgrade. In the keychain i was unable to find any anchors or the x509 (or anything like it). Both certificate sections are blank. Hi, I got similar problem of "not able to sign in to Microsoft Messenger because the service is not available or you are not connected to the internet", for the past few days. My internet connection thru broadband is fine. Can browse, receive email, etc with no problem. Can anybody give me some clues as to what causing the problem. I run on MAC OSX 10.4.7. with Microsoft MSN v6.0.1 (061002). many thanks in advance. > Hi, > [quoted text clipped - 5 lines] > Can anybody give me some clues as to what causing the problem. I run on > MAC OSX 10.4.7. with Microsoft MSN v6.0.1 (061002). Can you tell us what you've done to troubleshoot? Have you tried any of the suggestions from this group such as deleting the following files? com.microsoft.messenger.plist com.microsoft.messengerdaemon.plist Microsoft Messenger User Cache Microsoft Messenger User Cache.plist They are located in your ~/Library/Preferences/Microsoft folder. bill  SignatureWilliam M. Smith (Microsoft Interop MVP - Mac/Windows) Bill - I tried it your way too... It still does not work. I went through the whole installation again. This time it did find the MSN Messenger v5 that I had installed and uninstalled it, but it still does not allow me to login, showing the same error as before: password is incorrect or sign-in name is does not exist. Amir > > Hi, > > [quoted text clipped - 17 lines] > > bill On 11/22/06 5:32 PM, in article 1164234740.915372.72860@b28g2000cwb.googlegroups.com, > Hi Thanks for replying. I had that info in my first message which > wouldn't post (note the 8x this first post showed up) anyway, Im using > OS X 10.4.6 and messenger is 6.0.1, the latest upgrade. In the > keychain i was unable to find any anchors or the x509 (or anything like > it). Both certificate sections are blank. Hi, It sounds like you may be missing some default OS certificates in your keychain. Can you get to secure websites without errors using a web browser? Thanks, Rebecca Rebecca Harriss Microsoft Corporation Macintosh Business Unit, SDET This posting is provided ³AS IS² with no warranties, and confers no rights. Hi Rebecca thanks for your reply. I am able to go to banking sites etc. without error or certificate messages. On 11/27/06 7:29 PM, in article 1164673772.676659.70070@l12g2000cwl.googlegroups.com, > Hi Rebecca > > thanks for your reply. I am able to go to banking sites etc. without > error or certificate messages. Hi, Can you please launch the Keychain Access Application and click on the x509 anchors text on the left side and then take a screenshot of the window and send it to me at harrissrebecca@hotmail.com? Thanks, Rebecca Rebecca Harriss Microsoft Corporation Macintosh Business Unit, SDET This posting is provided ³AS IS² with no warranties, and confers no rights. Thanks Rebecca, I checked this and was able to find this certification. But still can not login to Messenger... Amir > On 11/21/06 8:02 PM, in article > 1164157358.937374.36840@h48g2000cwc.googlegroups.com, [quoted text clipped - 30 lines] > > This posting is provided ³AS IS² with no warranties, and confers no rights. |
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