Cant open messenger at all... HELP...

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joden - 15 Nov 2006 12:55 GMT

I am force to download the latest version for messenger. Previously i
am using Messenger 5.1 everything is fine until it was upgraded to
messenger version 6.01. When i double click on the messenger icon it
show message saying "The application Messenger quit unexpectedly" i
tried to restart my comp but it still doesnt work. Is there a way to
make the messenger work or can i just get messenger 5.1 back...

Am using OS 10.4.1

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sunsetcookie@gmail.com - 15 Nov 2006 19:09 GMT

the same thing has been happening to me!!!! why????

> I am force to download the latest version for messenger. Previously i
> am using Messenger 5.1 everything is fine until it was upgraded to
[quoted text clipped - 4 lines]
>
> Am using OS 10.4.1

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Xav - 15 Nov 2006 21:37 GMT

I was experiencing the same thing. This is what I did and not sure
which one or if both applications did the trick, but I got MSN
Messenger 6.0.1 working.

Download the following program (OnyX), from the following location
(http://www.titanium.free.fr/), this will assist with cleaning Cache
properties and Permissions.

Click Maintenance. In the Reset section, check LaunchServices database.
Uncheck any other pre-checked options if you've already done them using
other utilities.
Click the Execute button.
Restart your computer.

Then download the following program (appdelete), from the following
location
(http://www.apple.com/downloads/macosx/system_disk_utilities/appdelete.html).

Delete all traces of MSN Messenger programs using this program.

Download (MSN Messenger 6.0.1), from the following location
(http://www.mactopia.com)

Good Luck, again it does sound like a strange fix but, I'm up and
running.

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Corentin Cras-Méneur - 15 Nov 2006 21:19 GMT

> I am force to download the latest version for messenger. Previously i
> am using Messenger 5.1 everything is fine until it was upgraded to
> messenger version 6.01. When i double click on the messenger icon it
> show message saying "The application Messenger quit unexpectedly" i
> tried to restart my comp but it still doesnt work. Is there a way to
> make the messenger work or can i just get messenger 5.1 back...

What happens if you delete your preferences and reset Messenger?

From Rebecca:

> To remove your existing Messenger for Mac preferences, delete the
> following files in the correct User/Library/Preferences/Microsoft folder:
>
> - com.microsoft.Messenger.plist
> - com.microsoft.MessengerDaemon.plist
> - Microsoft Messenger User Cache

Also:

> Am using OS 10.4.1

Ouch ouch ouch ouch ouch.... I think it's time to upgrade to
10.4.8....... Any specific reason why you didn't update??

Corentin

Signature

--- Mac:MS MVP (Francophone) http://www.cortig.net/wordpress/ ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire

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joden - 16 Nov 2006 04:09 GMT

I have tried removing:

> > - com.microsoft.Messenger.plist
> > - com.microsoft.MessengerDaemon.plist
> > - Microsoft Messenger User Cache

But the same error appears. Oh btw my mistake my version is 10.4.8 not
.1

> > I am force to download the latest version for messenger. Previously i
> > am using Messenger 5.1 everything is fine until it was upgraded to
[quoted text clipped - 27 lines]
> MVPs are not MS employees - Les MVP ne travaillent pas pour MS
> Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire

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joden - 16 Nov 2006 12:39 GMT

I have tired Xav method but it still doesnt work. Is there a reason why
it still cant work? Or are there other methods that is able to make it
work?

> I have tried removing:
> > > - com.microsoft.Messenger.plist
[quoted text clipped - 35 lines]
> > MVPs are not MS employees - Les MVP ne travaillent pas pour MS
> > Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire

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William Smith - 17 Nov 2006 03:47 GMT

> I have tired Xav method but it still doesnt work. Is there a reason why
> it still cant work? Or are there other methods that is able to make it
> work?

Can you do a little troubleshooting to help us pinpoint the problem?

Your problem may be caused by corrupt preferences or settings other than
Messenger. Or you may have an application that's hindering Messenger's
launch. To test this, do the following:

1. Go to Apple menu --> System Preferences... --> Accounts.
2. Create a new account. This account will be temporary for this test
only.
3. Log in to the new account.
4. Launch Messenger.

In this new account does Messenger stay launched or does it quit
immediately here as well?

bill

Signature

William M. Smith
(Microsoft Interop MVP - Mac/Windows)

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joden - 20 Nov 2006 12:13 GMT

Hi William,

I have done the test. It still quits immediately as well. So what do i
do next?

> > I have tired Xav method but it still doesnt work. Is there a reason why
> > it still cant work? Or are there other methods that is able to make it
[quoted text clipped - 16 lines]
>
> bill

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Rebecca Harriss [MSFT] - 20 Nov 2006 19:23 GMT

On 11/20/06 7:13 AM, in article
1164024805.639113.202980@k70g2000cwa.googlegroups.com, "joden"

> Hi William,
>
[quoted text clipped - 21 lines]
>>
>> bill

Hi,

What OS are you running? Do you get any crash logs?

Thanks,
Rebecca
Rebecca Harriss
Microsoft Corporation
Macintosh Business Unit, SDET

This posting is provided ³AS IS² with no warranties, and confers no rights.

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joden - 23 Nov 2006 05:09 GMT

I am using os version 10.4.8

> On 11/20/06 7:13 AM, in article
> 1164024805.639113.202980@k70g2000cwa.googlegroups.com, "joden"
[quoted text clipped - 39 lines]
>
> This posting is provided ³AS IS² with no warranties, and confers no rights.

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Mac Forum / Applications / Other MS Products / November 2006

Cant open messenger at all... HELP...