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Mac Forum / Applications / Other MS Products / October 2005HELP please!!
Hi, I'm having problems w/ the 5.0 messenger version on my iBookG4. I know the password can't be the issue. I use the same program at work, except it's a PC. The error i'm getting is address is not being recognized, however it's been the same one i've been using since forever!!! I can log into the passport w/ no problems. I just can't get logged into the new messenger. I've gone to the Help site and it suggests that perhaps my cookie needs to be enabled. I know how to enable cookie on a regular PC but how do you do it on this laptop? and do you really think that will resolve my issue?? Any insight will be greatly appreciated!!!! ~M Hi M, Please try these troubleshooting steps: 1. If you are behind a firewall that does not allow full access to the MSN Messenger application add MSN Messenger for Mac through the firewall exception list. a. Select "System Preferences" from the Apple desktop menu to open the System Preferences window. b. Click on "Sharing" and in the Sharing window, click on "Firewall". c. Click on "New" and choose MSN Messenger from the list of applications. 2. If you are not behind a firewall but use an Internet Service Provider instead, make sure that the "I use a proxy server" check box is disabled to establish a direct connection to Microsoft Passport Network. a. On the MSN Messenger menu, click "Preferences", click "Accounts", and then click the "Personal" tab. b. Under "My Network Settings", click "Manually configure settings", and then uncheck the "I use a proxy server" check box. Hope this helps. -tech_guy101- > Hi, I'm having problems w/ the 5.0 messenger version on my iBookG4. I > know the password can't be the issue. I use the same program at work, [quoted text clipped - 9 lines] > > ~M tech_guy101 ~ YOU ROCK!!!!! =) Thank you soooooo much for your tip. I rechecked everything you suggested twice and it finally went through. Thanks again!!!! Hope you have a great evening. ~M ok wait a second.....it logged me in. I logged out just so taht i could test the account again by getting back in. It's not recognizing me again :( any ideas as to why my the program is acting a little loopy ? ;( ~M It seems that the changes you have made were not saved.. try to reinstall MSN Messenger then follow again my suggestions... -tech_guy101- > ok wait a second.....it logged me in. I logged out just so taht i could > test the account again by getting back in. It's not recognizing me [quoted text clipped - 3 lines] > > ~M Hi tech_guy, i managed to salvage my 4.0 version...so i think i will just keep it..... the new update is just giving me too many problems. I tried your tip last night.... and the funny part was it worked twice but b/c i didn't click on the remember password box, and i input the correct password i figured it wasn't going to be a problem. boy was i wrong. and i know my eyes weren't playing tricks on me!!!! thanks again for your help. take care. ~M |
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