Entourage mail problems

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Clau - 24 Oct 2005 23:01 GMT

Has anybody has been having recently problems with their Entourage
mail?
I never had any before since recently that all my mail is all mixed, I
have different accounts in my mail which I always received without a
problem and now I'll get my hotmail mail in my regular mail and some of

them will automatically be deleted even when I don't have a rule to do
so.
It's very confusing, it's been happening since a week maybe so I wonder

if someone will have any information about this?

Thanks,

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Greg Pratt - 26 Oct 2005 07:21 GMT

>Has anybody has been having recently problems with their Entourage
>mail?

Nope. And I have NO idea what the hell you're doing asking about Entourage
in a newsgroup dedicated to Messenger.

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Gregory Pratt gp@panix.com
East Rutherford, NJ, USA http://www.panix.com/~gp/
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Barry Wainwright - 29 Oct 2005 22:42 GMT

On 24/10/05 23:01, in article
1130191266.409288.32700@g49g2000cwa.googlegroups.com, "Clau"
<claudia_eugenin@hotmail.com> wrote:

> Has anybody has been having recently problems with their Entourage
> mail?
[quoted text clipped - 9 lines]
>
> Thanks,

You would be better asking this question in the Entourage newsgroup, but...

It is possibly an early sign of mild database corruption.

Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
Advanced Rebuild¹.

Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.

Then you get a window with a list of your identities to select from, and
four options:

1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.

2) "Compact the database". (Like X's "Typical rebuild").

3) Rebuild the database. (Like X's "Advanced Rebuild")

4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.

Signature

Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
<http://www.entourage.mvps.org/>

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Mac Forum / Applications / Other MS Products / October 2005

Entourage mail problems