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Mac Forum / Applications / Other MS Products / October 2005I can't log into Messenger, need help!!!
I have never been able to sign into Microsoft Messenger 5.0 for Mac since it was released last month. I have been trying to sign in with a corporate account. I get a message that says: "Microsoft Messenger cannot sign you in Either date and time settings are incorrect, or the digital certificate file is not valid or installed on your computer. If date and time are correct, see your network administrator to verify that your digital certificate file is valid and installed." I have checked my settings and they seem to be correct. If it is a digital certificate what I need, does nayone know how to get it? Thanks. Yes, you need a certificate which needs to be installed. You'll have to get it from your network administrator.  SignatureWill Cosgrove Software Test Engineer Microsoft Messenger for Mac Macintosh Business Unit Microsoft Corp. Disclaimer: This posting is provided "as is" with no warranties, and confers no rights. On 9/20/05 11:54 AM, in article 1127242445.482422.227680@g47g2000cwa.googlegroups.com, "rreal78@yahoo.com" > I have never been able to sign into Microsoft Messenger 5.0 for Mac > since it was released last month. I have been trying to sign in with a [quoted text clipped - 9 lines] > > Thanks. it's for 24 hours that I can't have access in messenger ( I have MSN 5.0 and it works normally for some days since I have made the update) the message that appears , says "the access to Microsoft Messenger is not possible because the service is unavailable or there is not Internet Connection" I have a Internet connection because I'm working on line , is it possible that Microsoft Messenger Service is unavailable? In which way can I check the availability of this service? I am having the same problem on Mac after installing the latest software update. The messenger works fine on my XP with the same passport account. My guess is the latest security update somehow block the messenger to sign in. I would like to try uninstalling the latest OS X security update if I know how. On 9/29/05 9:27 AM, in article 1128011220.228629.61340@g14g2000cwa.googlegroups.com, "khilauea@gmail.com" > it's for 24 hours that I can't have access in messenger ( I have MSN > 5.0 and it works normally for some days since I have made the update) [quoted text clipped - 4 lines] > possible that Microsoft Messenger Service is unavailable? > In which way can I check the availability of this service? Hi, i've had the same problem and what i did was i trhew the messenger off my computer(power book G4) and installed it again. i still don't get why we're always having this problem, it happened to me a couple times already that i was unable to log into the messenger eventhough i was connected to the internet and got the message ...can't log in bc service is unavailable or you are not connected to the internet... what is this all about?!!! Hi, Please try these troubleshooting steps: 1. If you are behind a firewall that does not allow full access to the MSN Messenger application add MSN Messenger for Mac through the firewall exception list. a. Select "System Preferences" from the Apple desktop menu to open the System Preferences window. b. Click on "Sharing" and in the Sharing window, click on "Firewall". c. Click on "New" and choose MSN Messenger from the list of applications. 2. If you are not behind a firewall but use an Internet Service Provider instead, make sure that the "I use a proxy server" check box is disabled to establish a direct connection to Microsoft Passport Network. a. On the MSN Messenger menu, click "Preferences", click "Accounts", and then click the "Personal" tab. b. Under "My Network Settings", click "Manually configure settings", and then uncheck the "I use a proxy server" check box. Hope this helps. -tech_guy101- > Hi, i've had the same problem and what i did was i trhew the messenger > off my computer(power book G4) and installed it again. i still don't [quoted text clipped - 3 lines] > service is unavailable or you are not connected to the internet... what > is this all about?!!! |
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