Connection Issues

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Anthony Jestin - 07 Sep 2005 04:44 GMT

Hi there, I recently downloaded Messenger 5, and every 10 or so minutes I
seem to lose connection to the server. It doesn't matter where I am, or
what ISP I am on, and I only lose MSn, not my whole net connection.

Any thoughts or ideas??

Anthony Jestin

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tmaccallum@gmail.com - 15 Sep 2005 02:08 GMT

I myself am having this problem and three people I know are also having
the issue. MSN is pretty much unusable at this point and we'd have had
to switch to Google Talk. Pretty much everyone I know here uses MSN
though, so It's really annoying.

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Larry Tan - 30 Oct 2005 18:03 GMT

Hi,

Please try these troubleshooting steps:

1. If you are behind a firewall that does not allow full access to the MSN
Messenger application add MSN Messenger for Mac through the firewall
exception list.

a. Select "System Preferences" from the Apple desktop menu to open the
System Preferences window.

b. Click on "Sharing" and in the Sharing window, click on "Firewall".

c. Click on "New" and choose MSN Messenger from the list of applications.

2. If you are not behind a firewall but use an Internet Service Provider
instead, make sure that the "I use a proxy server" check box is disabled to
establish a direct connection to Microsoft Passport Network.

a. On the MSN Messenger menu, click "Preferences", click "Accounts", and
then click the "Personal" tab.

b. Under "My Network Settings", click "Manually configure settings", and
then uncheck the "I use a proxy server" check box.

Hope this helps.

-tech_guy101-

>I myself am having this problem and three people I know are also having
> the issue. MSN is pretty much unusable at this point and we'd have had
> to switch to Google Talk. Pretty much everyone I know here uses MSN
> though, so It's really annoying.

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Mac Forum / Applications / Other MS Products / October 2005

Connection Issues