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Mac Forum / Applications / Other MS Products / April 2005



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Calling all Messenger for Mac Users!

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RJT - 07 Apr 2005 08:09 GMT
Everyone can agree that MSN Messenger 4.0.1 for Mac is the biggest pile of
crap to come out of the Macintosh Business Unit, it lacks in all areas of
functionality and is frankly not developed with the end user in mind (rather
developed for the purpose of business use which doesn't make sense seeing as
the majority of it's userbase is home users).

We've been campaigning for change for quite some time, MSN Messenger 4.0 was
a complete Joke when it was released, intially all that had changed over the
previous version was a new installer, new icon, new name, a limited option to
set status at sign-in and the conversation history (plus integration with
Office:mac2004)

Looking over the details for Microsoft Messenger 5.0 for Mac, things don't
seem to be any better, except for the addition of Display Pictures, the rest
of the features and development have been put into the Business side of the
application, leaving the home-user out.

When will they realise that Messenger for Mac is seen as a Home User
Application rather than a Business Application, MSN Messenger for Windows is
developed for the Home user, a lot of features are constantly being added to
that Application over time, yet the Macintosh version doesn't seem to be
going anywhere.

What's worse is 3rd party developers out there are now at the stage where
they've managed to impliment most of the features that MSN Messenger for
Windows offers in the Mac versions of their clients, the only problems with
those applications are support, stability, Interface Guidelines are not
adhered to and the fact that the clients are illegal as they haven't obtained
a license to use the .NET Messenger service from Microsoft.

We're fighting and campaigning for a fairer deal for Mac users! Our petition
has been spread far and wide, with over 18,500 signatures from frustrated and
angry Mac and Windows users I think it's about time for a change.

The stance is this, Microsoft Messenger 5.0 for Mac is not going to be any
better than MSN Messenger 4.0.1 is or was, until the Macintosh Business Unit
can realise this and make an active effort to show that they are willing to
listen, work with the Windows development team on the same features and
update the Macintosh version of Messenger to bring it in line with it's
windows cousin. They're going to lose the trust of their Macintosh user-base.

Mac users are well know and renowned for the way we like things to be
functional and look good, something that the Macintosh platform and Mac Users
pride themselves on. Microsoft Office 2004 for Mac is the perfect example of
an application that delivers on that, however for the same group of people to
come up with something like MSN Messenger 4.0 for Mac and Microsoft Messenger
5.0 for Mac is rediculous, you wonder what they're doing!!!

MSN Messenger 4.0 - Completely lacks any form of reasonable functionality
with the Windows version, with no thought whatsoever, the application lags
far behind the Windows version creating barriers that make the end user feel
excluded from the MSN community.

Microsoft Messenger 5.0 for Mac - A slight improvement over MSN Messenger
4.0 however it still lacks the basic and fundamental features that have been
around on the windows version for over a year now causing it to fall further
behind Windows as version 7.0 is released, this widens the gap causing mac
users to feel more isolated and excluded. Whilst there is some development,
it is focuses on the wrong areas for development. Orientating the application
towards Business Use is a good idea however when it compromises the
introduction of new features for an ever growing home-user base it's flawed.

Please help us and help yourselves by passing on the petition link below and
signing it if you haven't already!

http://mac.rjt.cjb.net/msnmessenger/
anonymous :P - 13 Apr 2005 01:39 GMT
Well, it seems to make sense, doesn't it? Like, Windows systems is owned by
microsoft, and MSN Messenger is owned by microsoft as well, so MSN Messengers
is a client based on Windows systems... Maybe some things that you can do on
Microsoft systems require 1 line when it requires like 200 lines in Mac...

Maybe that they are different programming languages...

> Everyone can agree that MSN Messenger 4.0.1 for Mac is the biggest pile of
> crap to come out of the Macintosh Business Unit, it lacks in all areas of
[quoted text clipped - 62 lines]
>
> http://mac.rjt.cjb.net/msnmessenger/
Roberto Arias - 13 Apr 2005 03:28 GMT
Dude...Microsoft has to thank Apple Computer... Remember that Word 1.0 was
Macintosh only....
Today the have the money and resources to make this happened in a good
way...
The MacBU has made an incredible job with the office suite... Are you
telling me that they can not take 10 people from the office project and put
them on on the Messenger team? Or do you think they are planning to make an
office 2005?
Also Microsoft was one of the first costumers of the new Power Macs G5...
They got those to make the X-box 2.
And one more thing... MSN Messenger is NOT going to make me go back to the
dark side... Not even if my life depends on it.

On 4/12/05 6:39 PM, in article
12DD63E1-A2CB-4037-8B15-FABFD769870B@microsoft.com, "anonymous :P"

> Well, it seems to make sense, doesn't it? Like, Windows systems is owned by
> microsoft, and MSN Messenger is owned by microsoft as well, so MSN Messengers
[quoted text clipped - 69 lines]
>>
>> http://mac.rjt.cjb.net/msnmessenger/
emxgarcia@gmail.com - 14 Apr 2005 18:01 GMT
Well, just dont hold your breath.
I dont think w will get anything good as a messenger from MS, if the
track record tell us something.
Shunnabunich - 19 Apr 2005 16:52 GMT
Let's face it: Microsoft is, almost as a rule, slow to respond to
actual consumer demand, if they feel magnanimous enough to do it at
all. I don't expect them to reconcile the differences between the
Windows and Macintosh versions of Mesenger in any conceivably short
period of time, if ever. Perhaps they've decided to punish Mac users
because they're sore at them for purchasing a non-Windows platform
(although many of them use Windows in other locations or via Virtual PC
on their Mac anyway). Perhaps the MBU is strained with another project
we don't know about, and is unable to devote adequate effort to
(apparently) "fringe" products like Messenger for Mac. Perhaps they
just...don't...freaking...care. We may never know. Personally, I would
quite rather use either the "illegal" clients mentioned in the opening
post, some of which have quite interesting features Microsoft would
never think of or consider adding, or simply run MSN Messenger 7.0 when
my Virtual PC is open.
Jim Gordon MVP - 20 Apr 2005 05:05 GMT
Hi,

MSN Messenger is a free product. Every dollar they spend on it is a cost
with no return for the investment. This is not a very exciting
proposition to the folks who want a paycheck at the end of the pay
period. So free stuff definitely takes a back seat to applications that
pay the bills. Why go to such great lengths to pick a bizzare reason
when such an obvious one exists?

Signature

Jim Gordon
Mac MVP
MVP FAQ
<http://mvp.support.microsoft.com/default.aspx?scid=fh;EN-US;mvpfaqs>

> Let's face it: Microsoft is, almost as a rule, slow to respond to
> actual consumer demand, if they feel magnanimous enough to do it at
[quoted text clipped - 11 lines]
> never think of or consider adding, or simply run MSN Messenger 7.0 when
> my Virtual PC is open.
Matthew Smith - 21 Apr 2005 01:25 GMT
> Hi,
>
[quoted text clipped - 20 lines]
> > never think of or consider adding, or simply run MSN Messenger 7.0 when
> > my Virtual PC is open.

I loaded MSN Messenger 7 for Windows onto a computer last night, to see
what features it had. The Windows version is so full of features which I
would not want to see. These features mostly link to other MSN services.
It is also heavily laden with advertising.

What I really don't like is the way MSN Messenger 7 allows you to use a
specific feature with a buddy, but doesn't tell you your buddy doesn't
have that capability until you have tried to use it, sending your buddy
a message telling them how to upgrade. I am so sick of those messages.
Why can't it only enable those features base on the capability of your
buddies client? I suppose the idea is they want you on the latest
version.

I wouldn't want a Mac version that provides the same features as the
Windows version. There are some features I want but others I don't. I
wouldn't expect Microsoft to provide me with a version that only has the
features I desire.

Of course, heavily entrenched in the Microsoft way is that you are using
Microsoft Windows. To really have an MSN Messenger version that had
feature parity with the Windows version would require Microsoft to think
of more than just Windows when creating any service.
Jim Gordon MVP - 21 Apr 2005 03:55 GMT
Hi Matthew,

One of the things the MVPs do is to relay to Microsoft which specific
features customers want.  MacBU has a small budget (relative to
Windows), so they want to spend it only on things important to Mac users.

If you would elaborate on which features you would like and which ones
are less important to you, then others might also chime in. If there is
consensus that would be great because then that information can be
relayed to the developers.

-Jim

Signature

Jim Gordon
Mac MVP
MVP FAQ
<http://mvp.support.microsoft.com/default.aspx?scid=fh;EN-US;mvpfaqs>

>>Hi,
>>
[quoted text clipped - 43 lines]
> feature parity with the Windows version would require Microsoft to think
> of more than just Windows when creating any service.
Matthew Smith - 22 Apr 2005 01:36 GMT
Here's my list:

- Audio and video chatting to compatible with Windows version and know
whether someone can do audio and video before attempting to do so.
- Ability to log on with multiple accounts simultaneously.
- Suppression of messages, telling me to upgrade to latest Windows
version of MSN Messenger when someone tries to use a feature in the
Windows version that is not available in the Mac version. (this really
bugs me)
- ability to display contact name from Entourage or just change the
display name if not in Entourage.
- spell checking as you type
- able to provide status message like Windows version
- better handling of NAT routers.
- user configurable sound for events. I like to have a sound play when I
receive a message even if it is the front window as I may not be at my
computer. have to make a different window the front one right now.
- configurable speech for events, including names, text of message.
- see local time of buddies (I don't any IM system does this).
- have a location field I can set for buddies, but better yet would be
if the buddy set this, but would need to be able to override it. I
currently use groups but would rather not use groups for it.

Most of what I want is not in MSN Messenger for Windows.

How's that list?

Matthew Smith

> Hi Matthew,
>
[quoted text clipped - 56 lines]
> > feature parity with the Windows version would require Microsoft to think
> > of more than just Windows when creating any service.
Hilton Lipschitz - 23 Apr 2005 00:10 GMT
I'll throw in my 5c, please add video and audio.  All my friends use MSN and
webcams and I'd love to be able to use my iSight on the Mac to video chat
with them.  The new messenger video chat on XP works great :)

On 4/21/05 8:36 PM, in article
matty_d-2058D1.10365122042005@msnews.microsoft.com, "Matthew Smith"
<matty_d@macxxx.com> wrote:

> Here's my list:
>
[quoted text clipped - 85 lines]
>>> feature parity with the Windows version would require Microsoft to think
>>> of more than just Windows when creating any service.
Matthew Smith - 30 Apr 2005 04:24 GMT
> Here's my list:
>
[quoted text clipped - 18 lines]
> if the buddy set this, but would need to be able to override it. I
> currently use groups but would rather not use groups for it.

But wait, there is more:

The ability to use AppleScript to get access to status and buddies,
groups, and thus have Salling Clicker change my status when I am on the
phone, among other things.

One thing that I find funny is when Windows users point to their pic
using ----->. Of course there is no pic in the Mac version. I wonder how
useful it would be if you knew what platform your buddies are on. It
could provide some interesting conversations. But then the idea that the
platform is irrelevant would be good too.
 
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