Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
hi. i've just set up messenger and i cannot appear to change my profile picture. I click on the link and it comes up with the picture options, but when i select one nothing happens. Anyone got any ideas?
Mike - 04 Sep 2008 22:08 GMT
I get the same problem. If I select a photo of my own I get an error message that the picture format is incorrect, but i can't find what format is required. Can't help sorry, just empathise!
Dipz@officeformac.com - 10 Sep 2008 12:11 GMT
Yeah I got the same prob, I just got a mac, and it's bugging me now haha
same is happening to me....noone got any ideas?
I had the same problem, and I was looking around on this site and found this..
Launch Messenger, but don't sign-in
Choose the option "Sign in with a different account"
Click "Clear Account History"
Click "Clear History"
Now click Sign-in and enter your credentials again
Zachary Moxley [MSFT] - 17 Sep 2008 00:37 GMT
This can indeed be an effective solution for this problem. If this solves
your problems, please let us know!

Signature
Zack Moxley
a-zamox@online.microsoft.com (remove "online." for any direct replies)
Microsoft Corporation
Macintosh Business Unit
>I had the same problem, and I was looking around on this site and found
>this..
[quoted text clipped - 4 lines]
> Click "Clear History"
> Now click Sign-in and enter your credentials again
matija Gajic - 27 Sep 2008 15:39 GMT
THIS WORKED!!! THANK YOU SO MUCH!!!!!
> I had the same problem, and I was looking around on this site and found this..
>
[quoted text clipped - 3 lines]
> Click "Clear History"
> Now click Sign-in and enter your credentials again
p dot - 17 Sep 2008 17:33 GMT
Ljuvefreya@officeformac.com - 22 Sep 2008 22:04 GMT
I got this problem now. I found that logging in with ENGLISH localisation works fine, but in SWEDISH I get this issue.
Will try the solution in this thread, but thought that observation might add something?
Ljuvefreya@officeformac.com - 22 Sep 2008 22:25 GMT
The trick about clearing history worked for me logged on as swedish.
Does it keep the settings separate based on localisation settings?
anonymous - 04 Oct 2008 04:12 GMT
Thanks, this worked for me. But I found out that you can still click on the sign in button. After that, when you look down at the bottom of the dialogue box, you can see the "Clear History" button.
Thanks so much for this.
ashxyz - 30 Oct 2008 16:40 GMT
Thank you so much!! I just had this problem too, so glad I found the answer!