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Mac Forum / Applications / Other MS Products / July 2008



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Messenger 7.0.1 and OCS2007

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theblarney@officeformac.com - 22 Jul 2008 23:23 GMT
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Hi,

I have recently got Messenger:Mac to work with our OCS2007 server but have a strange issue.

When I first signed in and someone called me, I got a single burst of ringing then nothing. I could answer the call and everything was fine.

Every call after that I received no ringing tone at all.

If I went into the Preferences > Alerts and unchecked play sounds for alerts and clicked ok, then went back in and re-ticked play sounds for alerts then clicked on the sounds button and changed the ringing from Incoming 1 to Incoming 2 and saved, when someone called me again I received a single burst of ringing, but this is a little intermittent.

I thought maybe deleting the corporate preferences and restarting the client again but I do not know which preference file and its location to delete.

Any help would be appreciated.

Thanks

Gavin
Jason - 25 Jul 2008 19:21 GMT
Gavin,

I don't mean to high jack your thread but I was hoping you could give some insite on how you got your macs to work with you OCS server.

I am receiving an error about date and time or the digital certificate file being bad. Do you know what digital file you need to connect?

Thank you for your time.

     Hi,

     I have recently got Messenger:Mac to work with our OCS2007 server but
     have a strange issue.

     When I first signed in and someone called me, I got a single burst of
     ringing then nothing. I could answer the call and everything was fine.

     Every call after that I received no ringing tone at all.

     If I went into the Preferences > Alerts and unchecked play sounds for
     alerts and clicked ok, then went back in and re-ticked play sounds for
     alerts then clicked on the sounds button and changed the ringing from
     Incoming 1 to Incoming 2 and saved, when someone called me again I received
     a single burst of ringing, but this is a little intermittent.

     I thought maybe deleting the corporate preferences and restarting the
     client again but I do not know which preference file and its location
     to delete.

     Any help would be appreciated.

     Thanks

     Gavin
Zack Moxley [MSFT] - 29 Jul 2008 22:21 GMT
On 7/22/08 3:23 PM, in article 59b54dde.-1@webcrossing.caR9absDaxw,

> Operating System: Mac OS X 10.5 (Leopard)
> Processor: Intel
[quoted text clipped - 23 lines]
>
> Gavin

Hi!

Deleting your preferences may help. To do this, please perform the
following:

1. Quit Mac Messenger.
2. Navigate to ~/Library/Preferences and delete the file
"com.microsoft.messenger.plist"
3. Navigate to ~/Documents/Microsoft User Data and delete the folder
"Messenger Corporate Data"
4. Restart Mac Messenger.

Please let me know if this helps.

---

Zack Moxley
a-zamox@online.microsoft.com (remove ³online.² for any direct replies)
Microsoft Corporation
Macintosh Business Unit

This posting is provided ³AS IS² with no warranties, and confers no rights.
 
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