Crashing

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

me1 - 20 May 2008 16:10 GMT

Msn keeps on crashing just after I log in. Tried everything including
re-installing and Making new account but still doesn't work. BE extremely
greatful for anything. Thks,

me1

Reply to this Message

Rebecca Harriss [MSFT] - 20 May 2008 19:13 GMT

On 5/20/08 11:10 AM, in article
8E5B507F-6C0C-462C-8BFF-A7B6C5C04FEC@microsoft.com, "me1"

> Msn keeps on crashing just after I log in. Tried everything including
> re-installing and Making new account but still doesn't work. BE extremely
> greatful for anything. Thks,
>
> me1

Please try the following:
1. Delete your preferences, then try to setup Messenger and sign-in again

> * All preferences are located in your ~/Library/Preferences/Microsoft folder
> for Messenger 6.0.3 and in ~/Library/Preferences for Messenger 7.0
[quoted text clipped - 5 lines]
> ~/Library/Preferences/Microsoft folder for both Messenger 6.0.3 & Messenger
> 7.0)

If that doesn't work, please send me the crash log.

Thanks,
Rebecca

Rebecca Harriss
rharriss@online.microsoft.com (remove online for any direct replies)
Microsoft Corporation
Macintosh Business Unit, SDET

This posting is provided ³AS IS² with no warranties, and confers no rights.

Reply to this Message

Mac Forum / Applications / Other MS Products / May 2008

Crashing