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Mac Forum / Applications / Other MS Products / January 2008Problems signing into Messenger Mac 6.0.3
I have just installed the latest version of Messenger:mac (6.0.3) on a brand new MacBook and cannot sign in as it says "sign in failed as the password is incorrect or the username does not exist". I have even created a new msn account with a new password and still get the same problem. Looking at these threads this has been a problem for some time...does anybody know how I can fix this???? I have reinstalled messenger Mac but no joy. I, too, have the very same problem. Everything else from Office for Mac 2004 works. I've contacted Microsoft but never received a fix. I ordered Office for Mac 2008. I'm hoping for a 'cure' there. If you find joy let me know. I would love to know how to get MSN Messenger to work on my 24" iMac w/Leopard. On 1/3/08 9:49 AM, in article 7da9211051025@uwe, "Sophie_Earle" <u40369@uwe> wrote: > I have just installed the latest version of Messenger:mac (6.0.3) on a brand > new MacBook and cannot sign in as it says "sign in failed as the password is > incorrect or the username does not exist". I have even created a new msn > account with a new password and still get the same problem. > Looking at these threads this has been a problem for some time...does anybody > know how I can fix this???? I have reinstalled messenger Mac but no joy. On 1/15/08 5:47 PM, in article C3B2A24C.15A5%denise51@aol.com, "Denise Dalusky" <denise51@aol.com> wrote: > I, too, have the very same problem. Everything else from Office for Mac 2004 > works. I've contacted Microsoft but never received a fix. I ordered Office [quoted text clipped - 11 lines] >> Looking at these threads this has been a problem for some time...does anybody >> know how I can fix this???? I have reinstalled messenger Mac but no joy. Do you have the OS Firewall enabled? If you do, you need to make sure Messenger is on the Allowable applications list. Any chance you are behind any proxies, if so you may need to configure them in Messengers Preferences using the Accounts tab and choosing manual and entering the information. Thanks, Rebecca Rebecca Harriss Microsoft Corporation Macintosh Business Unit, SDET This posting is provided ³AS IS² with no warranties, and confers no rights. On Jan 18, 3:00 am, "Rebecca Harriss [MSFT]" <rharr...@online.microsoft.com> wrote: > On 1/15/08 5:47 PM, in article C3B2A24C.15A5%denis...@aol.com, "Denise > [quoted text clipped - 30 lines] > > This posting is provided ³AS IS² with no warranties, and confers no rights. Hi Rebecca, I saw many posts from you on the net about sign-in problem. I'm running in the same issue, due to the presence of an HTTP Proxy (www.privoxy.org) installed on my Mac. If the proxy is not set, everything is OK: if it is on, I cannot login. I set the manual proxy settings in Messenger preferences, with no results. No other applications on my Mac are having troubles with this proxy. What may be wrong with my proxy? I cannot shut it down, but I also would love to use Messenger. Thanks for your help. Regards, W. I found the solution! (And I guess it's a Messenger issue) Being behind a proxy, I went to Messengers Preferences using the Accounts tab, chose manual (tick the checkbox) WITHOUT entering the information (address and port). By leaving both fields blank I was able to connect. Apparently proxy info is retrieved from my Network preferences: I had this issue with both Tiger & Leopard, Messenger 5.x and 6.x. Hope this helps other folks suffering the same problem. W. |
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