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Mac Forum / Applications / Other MS Products / June 2007signing into msn for mac NOT WORKING AT ALL!
hey can neone help me out! all my "credentials" are right and ive done everything in the help topics but it stil says "signing in failed because the passwork is incorrect or the sign in name does not exist. If you have forgotten your passwork choose Help Topics from the Help menu" this has been going on for nearly a week ive tried everything i can think of and its driving me insane! if you hav ne ideas please help me On May 19, 3:42 am, alwilso...@bigpond.com wrote: > hey can neone help me out! all my "credentials" are right and ive done > everything in the help topics but it stil says [quoted text clipped - 4 lines] > think of and its driving me insane! > if you hav ne ideas please help me Hi, just wondering if you are able to sign in on Webmessenger? http://webmessenger.msn.com Also, have you tried a new Admin user account? You may have to delete your preferences in the existing account, they may have become corrupt. * All preferences are located in your ~/Library/Preferences/ Microsoft folder * com.microsoft.Messenger.plist * com.microsoft.MessengerDaemon.plist * Microsoft Messenger User Cache * Microsoft Messenger User Cache.plist Also, verify the following: ~ Check to see if you have the OS Firewall enabled. If so, make sure you have an exception for the listing "MSN Messenger". If not, you will need to create a New exception. The OS firewall settings are set in System Preferences | Sharing | Firewall tab. ~ If you have a firewall on your router, please make sure to add Messenger as an exception or open the ports for chatting. Port 1863 over TCP. ~ If you are behind proxies, please make sure they are setup correctly in the System Preferences | Network. If that doesn't help, please set them up manually in Messenger | Preferences | Accounts. Make sure you have the correct "Type" chosen. ~ Are you running any network traffic utilities, such as Little Snitch, NetBarrier, etc. If so, please make sure you are running the latest version. You will need to make sure you have allowed Messenger as an exception in any utility that blocks network traffic, or you will be unable to sign-in. This can sometimes happen if you are using a router or are on a network and there has a been a Firewall software update, firmware update etc. It seems to throw everything off. Hope this helps :) On May 22, 6:58 am, karenj...@gmail.com wrote: > On May 19, 3:42 am, alwilso...@bigpond.com wrote: > [quoted text clipped - 41 lines] > update etc. It seems to throw everything off. > Hope this helps :) I'm actually having the exact same issue, and have tried all your solutions to no result. My mac is a work computer, and other people in the office do not have this issue, despite having the exact same programs and preferences. Even my IT guy followed your advice and could get no result. I even tried completely deleting all associated program paths, and downloading the program new. The problem still occurs. Any tips or should i just give up? |
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