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Mac Forum / Applications / Other MS Products / March 2007Mac 10.3.9 Download Messenger for Mac 6.0.2 - Crashes
Mac 10.3.9 - Download Messenger for Mac 6.0.2. - Problem crashing as soon as you try to select a contact or press a button. It had been working fine until the upgrade was forced on me. then thats it...it seizes on me. I had tried to use 5.1.1 and 4.0.1 again but it requires that i upgrade. Whats gone wrong? GK On 3/19/07 6:39 PM, in article 1174343987.440280.33680@d57g2000hsg.googlegroups.com, > Mac 10.3.9 - Download Messenger for Mac 6.0.2. - Problem crashing as > soon as you try to select a contact or press a button. It had been [quoted text clipped - 3 lines] > > GK Please send me your crash log to harrissrebecca@hotmail.com so I can investigate. Thanks, Rebecca Rebecca Harriss Microsoft Corporation Macintosh Business Unit, SDET This posting is provided ³AS IS² with no warranties, and confers no rights. > On 3/19/07 6:39 PM, in article > 1174343987.440280.33...@d57g2000hsg.googlegroups.com, [quoted text clipped - 19 lines] > > This posting is provided ³AS IS² with no warranties, and confers no rights. nort sure how i can send in a crash log beginner mac but have same prob the download messenger bin wil not open in stuffit so it wil not extract and install i dumped the download but when i say no to the new downlaod the sign in does not work anymore i keeps asking for the update On 3/21/07 6:30 PM, in article 1174516223.463970.141290@p15g2000hsd.googlegroups.com, >> On 3/19/07 6:39 PM, in article >> 1174343987.440280.33...@d57g2000hsg.googlegroups.com, [quoted text clipped - 29 lines] > in does not work anymore > i keeps asking for the update Hi, You need to do the update or you won't be able to sign-in. If you are unable to download the image via the auto-update, you can go directly to the Microsoft web site and download the .dmg file. Here is a link to the downlaod: <http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/down load/misc/messenger60_download.xml> You then click on the language for your download. Once it is downloaded a dmg should appear wherever you have your downloads go. If you double-click on the dmg to open it, you can then drag the Microsoft Messenger application to your Applications folder. If it asks if you want to replace an old version, you should choose Yes. Then you can launch and try to sign-in. Please make sure your original version of Messenger is not launched when you do the above. If you crash while signing in or using the product you should see the Microsoft Error Reporting application launch. If it does and you click "More Information" you can then select all the text in their (this is the crash log) and paste it into an email to me. Let me know if this doesn't work for you. Thanks, Rebecca Rebecca Harriss Microsoft Corporation Macintosh Business Unit, SDET This posting is provided ³AS IS² with no warranties, and confers no rights. I have exactly the same problem. Additionally, I tried to download the French version of Microsoft Messenger 6.02 to see if it would work better. It was, in fact, still the English version of Messenger. Rebecca, if you are a Microsoft employee, why are you giving out a Hotmail email address rather than a Microsoft one? Howard On Mar 19, 6:39 pm, 1rmedband...@gmail.com wrote: > Mac 10.3.9 - Download Messenger for Mac 6.0.2. - Problem crashing as > soon as you try to select a contact or press a button. It had been [quoted text clipped - 3 lines] > > GK > I have exactly the same problem. > > Additionally, I tried to download the French version of Microsoft > Messenger 6.02 to see if it would work better. It was, in fact, still > the English version of Messenger. I'm not sure that Messenger 6.0 has been localized for French. I am only finding version 5.0 available on the French Mactopia website. > Rebecca, if you are a Microsoft employee, why are you giving out a > Hotmail email address rather than a Microsoft one? I would assume for privacy's sake. Easier to dump a Hotmail account if you start getting spam. bill  SignatureWilliam M. Smith (Microsoft Interop MVP - Mac/Windows) On 3/25/07 6:43 PM, in article mecklists-196EE3.18432125032007@msnews.microsoft.com, "William Smith" <mecklists@REM0VETH1S.comcast.net> wrote: >> I have exactly the same problem. >> [quoted text clipped - 4 lines] > I'm not sure that Messenger 6.0 has been localized for French. I am only > finding version 5.0 available on the French Mactopia website. Actually, Messenger 6.0 is a packaged application that includes localizations for several languages, including French. This means that if you set French as the preferred language in the International pane of System Preferences, the application's interface should open in French. However, because the application uses the same code, this is unlikely to solve your problem. SignatureMickey Stevens (Microsoft MVP for Office:mac) Office & Mac Resources: <http://home.earthlink.net/~mickey.stevens/> On 3/25/07 7:43 PM, in article mecklists-196EE3.18432125032007@msnews.microsoft.com, "William Smith" <mecklists@REM0VETH1S.comcast.net> wrote: >> I have exactly the same problem. >> [quoted text clipped - 12 lines] > > bill I use a hotmail account for privacy. Once someone contacts me via hotmail I can then reply from my Microsoft account if needed. I do not want to post my Microsoft account on the newsgroup as I will get spammed. Thanks, Rebecca Rebecca Harriss Microsoft Corporation Macintosh Business Unit, SDET This posting is provided ³AS IS² with no warranties, and confers no rights. |
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