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Mac Forum / General / General / May 2008



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Apple mail in an Apple/Windows network

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Robert Peirce - 26 May 2008 15:28 GMT
Our primary server is a Windows machine.  If that server is down, mail
destined for it from most sources gets queued until the server is back
up.

Mail from the Apple server gets dropped somewhere.  It never gets
delivered.  This mail is generated by calendar.  We know cron is running
calendar because it puts an error message in system.log (10.5.2 server).

When mail from the Apple works properly it is picked up by Exchange
Server and is available in Outlook on our Windows workstations.

Does anybody know if it is the Apple computer or the network that is
doing this, and what can be done?  We have two sets of consultants, one
for Windows and one for Apple and we need to know who has to correct the
problem.  However, the Apple computer is the only mail source we are
aware of that has problems.

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Robert B. Peirce, Venetia, PA  724-941-6883
bob AT peirce-family.com [Mac]
rbp AT cooksonpeirce.com [Office]

Chris Ridd - 26 May 2008 15:35 GMT
> Our primary server is a Windows machine.  If that server is down, mail
> destined for it from most sources gets queued until the server is back
[quoted text clipped - 12 lines]
> problem.  However, the Apple computer is the only mail source we are
> aware of that has problems.

How is mail coming "from" the Apple server? Is it running an MTA (Which
one? How is it configured? What do its logs say?) or is it submitting
mail direct to the Windows box?

Cheers,

Chris
Robert Peirce - 26 May 2008 17:51 GMT
> How is mail coming "from" the Apple server? Is it running an MTA (Which
> one? How is it configured? What do its logs say?) or is it submitting
> mail direct to the Windows box?

I don't know.  As JollyRoger pointed out I am way over my head on this.  
I guess I thought this was pretty standard stuff.

We have a Windows network but I don't really know how it is configured,
except it includes a Terminal Server, which is how we connect from our
workstations or over RDC.  We added an Appleserver running 10.5.2 server
and it was hooked up using whatever is provided in 10.5.2.  Somehow it
sends mail to the exchange server on the Windows server.  If this is not
done in some standard way, then I really don't know what to say.

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Robert B. Peirce, Venetia, PA  724-941-6883
bob AT peirce-family.com [Mac]
rbp AT cooksonpeirce.com [Office]

Jolly Roger - 26 May 2008 18:00 GMT
> > How is mail coming "from" the Apple server? Is it running an MTA (Which
> > one? How is it configured? What do its logs say?) or is it submitting
> > mail direct to the Windows box?
>
> I don't know.  As JollyRoger pointed out I am way over my head on this.  
> I guess I thought this was pretty standard stuff.

"Windows" and "standard" rarely belong in the same sentence together!

> We have a Windows network but I don't really know how it is configured,
> except it includes a Terminal Server, which is how we connect from our
> workstations or over RDC.

Without knowing how your Windows mail services are configured, it'll be
really hard to answer your question, I'm afraid.

> We added an Appleserver running 10.5.2 server

Please stop calling it an "Appleserver" - you are driving me nuts!  ; )
It's an "Xserve" (Apple's rack-mounted server), or just a "Mac" (various
different models of Apple's desktop computers) running Mac OS X Server.

> and it was hooked up using whatever is provided in 10.5.2.  Somehow it
> sends mail to the exchange server on the Windows server.  If this is not
> done in some standard way, then I really don't know what to say.

It's definitely done in a standard way on the Mac side.

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JR

Robert Peirce - 26 May 2008 18:07 GMT
> > We added an Appleserver running 10.5.2 server
>
> Please stop calling it an "Appleserver" - you are driving me nuts!  ; )
> It's an "Xserve" (Apple's rack-mounted server), or just a "Mac" (various
> different models of Apple's desktop computers) running Mac OS X Server.

Sorry.  It is named appleserver on the network, but it is really just a
desktop Mac of recent vintage with an Intel chip running 10.5.2 server.

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Robert B. Peirce, Venetia, PA  724-941-6883
bob AT peirce-family.com [Mac]
rbp AT cooksonpeirce.com [Office]

J.J. O'Shea - 26 May 2008 15:55 GMT
> Our primary server is a Windows machine.  If that server is down, mail
> destined for it from most sources gets queued until the server is back
> up.

What kind of Windows machine? What OS is it running, NT Server, 2000 Server,
Server 2003, Server 2008, something else? What mail server is it running,
Exchange or something else?

> Mail from the Apple server gets dropped somewhere.  It never gets
> delivered.  This mail is generated by calendar.  We know cron is running
> calendar because it puts an error message in system.log (10.5.2 server).

What OS is the Apple server running, AppleShare, AppleShare IT, OS X Server
and if so what version, something else? What calendaring software is running?
Is the Apple server on the same subnet as the Windows server? What mail
server software is on the Apple server, and how is it configured, and is it
actually running?

> When mail from the Apple works properly it is picked up by Exchange
> Server and is available in Outlook on our Windows workstations.

Okay, so we have Exchange Server on the WinBox. I thought so. How is the
Apple server set up?

> Does anybody know if it is the Apple computer or the network that is
> doing this, and what can be done?  We have two sets of consultants, one
> for Windows and one for Apple and we need to know who has to correct the
> problem.  However, the Apple computer is the only mail source we are
> aware of that has problems.

It could be either or both. Need more info.

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email to oshea dot j dot j at gmail dot com.

Robert Peirce - 26 May 2008 18:00 GMT
> > Our primary server is a Windows machine.  If that server is down, mail
> > destined for it from most sources gets queued until the server is back
[quoted text clipped - 3 lines]
> Server 2003, Server 2008, something else? What mail server is it running,
> Exchange or something else?

I am almost positive it is 2003.  I know our terminal server runs 2003
and I assume the mainserver is the same.  However, I guess it could be
2000.  I know it isn't NT or 2008.

> > Mail from the Apple server gets dropped somewhere.  It never gets
> > delivered.  This mail is generated by calendar.  We know cron is running
> > calendar because it puts an error message in system.log (10.5.2 server).
>
> What OS is the Apple server running, AppleShare, AppleShare IT, OS X Server
> and if so what version, something else? What calendaring software is running?

10.5.2 server.  Everything, including calendar, is standard.  The only
third party software of which I am aware is SuperDuper!

> Is the Apple server on the same subnet as the Windows server? What mail
> server software is on the Apple server, and how is it configured, and is it
> actually running?

I am pretty sure it is the same sub-net.  All our servers have IPs of
10.0.0.x.  Maybe I don't understand the question.

We are using the standard mail program, but I don't know how it is
configured.  When mainserver is up, mail gets forwarded to exchange
server on mainserver, but I don't know exactly how.  It does work when
mainserver is up.

> > When mail from the Apple works properly it is picked up by Exchange
> > Server and is available in Outlook on our Windows workstations.
>
> Okay, so we have Exchange Server on the WinBox. I thought so. How is the
> Apple server set up?

I don't know.

> > Does anybody know if it is the Apple computer or the network that is
> > doing this, and what can be done?  We have two sets of consultants, one
[quoted text clipped - 3 lines]
>
> It could be either or both. Need more info.

Okay.  Back to square one.  I was afraid of that.

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Robert B. Peirce, Venetia, PA  724-941-6883
bob AT peirce-family.com [Mac]
rbp AT cooksonpeirce.com [Office]

Chris Ridd - 26 May 2008 18:15 GMT
> We are using the standard mail program, but I don't know how it is
> configured.  When mainserver is up, mail gets forwarded to exchange
> server on mainserver, but I don't know exactly how.  It does work when
> mainserver is up.

I think you're talking about an MTA, not just a "mail program".

I think you need to ask whoever is responsible for your Mac server how
postfix  (the MTA which Apple includes) is set up.

Cheers,

Chris
Robert Peirce - 27 May 2008 16:15 GMT
> > We are using the standard mail program, but I don't know how it is
> > configured.  When mainserver is up, mail gets forwarded to exchange
[quoted text clipped - 9 lines]
>
> Chris

Thanks.  Will do.

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Robert B. Peirce, Venetia, PA  724-941-6883
bob AT peirce-family.com [Mac]
rbp AT cooksonpeirce.com [Office]

Jolly Roger - 26 May 2008 17:05 GMT
> Our primary server is a Windows machine.  If that server is down, mail
> destined for it from most sources gets queued until the server is back
[quoted text clipped - 12 lines]
> problem.  However, the Apple computer is the only mail source we are
> aware of that has problems.

Man... You are so obviously in way over your head!  Do you not have
someone more experienced with mail servers that can help you??

Signature

Please send all responses to the relevant news group. E-mail sent to
this address may be devoured by my very hungry SPAM filter. I do not
read posts from Google Groups. Use a real news reader if you want me to
see your posts.

JR

Robert Peirce - 26 May 2008 17:43 GMT
> Man... You are so obviously in way over your head!  Do you not have
> someone more experienced with mail servers that can help you??

Yes, this is way over my head.  My background is exclusively with
stand-alone computers.  I don't pretend to understand networks.  I am
happy I was able to get this computer talking to my DSL line over WiFi,
and that I am told is pretty basic.

Unfortunately, there are two people, one for Windows and one for Apple.  
I am trying to figure out who to call to avoid the it isn't my problem
problem.  I kind of think it is somehow related to the Apple or to how
the Apple fits into the network, but I really don't know.

Signature

Robert B. Peirce, Venetia, PA  724-941-6883
bob AT peirce-family.com [Mac]
rbp AT cooksonpeirce.com [Office]

 
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