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Mac Forum / General / General / May 2008



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Cleaned Keyboard--Now Some Keys Won't Work

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BMJ - 23 May 2008 05:32 GMT
I spilled some tea on my iMac keyboard earlier this evening.  I removed
some of the keys and removed the bottom cover to clean it.  I then put it
back together but now I find that some of the keys don't work (the diagonal
which includes the - [ ' and right-hand Shift).

I don't believe that any of the tea touched was spilled on those keys, so
I'm wondering if, while I was cleaning the keyboard, I may have either
disconnected something or broken a lead.

Any suggestions, others than replacing the whole keyboard, would be greatly
appreciated.  Thank you.
Chris Schram - 23 May 2008 05:59 GMT
> I spilled some tea on my iMac keyboard earlier this evening.  I removed
> some of the keys and removed the bottom cover to clean it.  I then put it
[quoted text clipped - 7 lines]
> Any suggestions, others than replacing the whole keyboard, would be
> greatly appreciated.  Thank you.

Back in "Ye Olden Tymes" My prized Litronix calculator (anyone remember
those) slipped out of my shirt pocket and went right into the toilet.
Luckily I worked at an electronics company, so I took the soggy thing into
the lab, took it apart, and dried it thoroughly with the heat gun.
After that I was not only more careful around water, but the calculator
kept working for years to come.

Maybe there's still some moisture hidden inside your keyboard. Try taking
it apart again and going over it with a heat gun or hair dryer. Lacking
those, leaving it out in the Sun for awhile might work as well. If all
else fails, new keyboards aren't very expensive.

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BMJ - 23 May 2008 06:11 GMT
>> I spilled some tea on my iMac keyboard earlier this evening.  I removed
>> some of the keys and removed the bottom cover to clean it.  I then put it
[quoted text clipped - 19 lines]
> those, leaving it out in the Sun for awhile might work as well. If all
> else fails, new keyboards aren't very expensive.

Thanks for the suggestion.

I found a website that describes how to fix the exact same keyboard that
I've got.  It describes how to take it apart.  According to the
instructions, there may indeed be liquid there, though I didn't see any.
Günther Fischer - 23 May 2008 07:07 GMT
> I spilled some tea on my iMac keyboard earlier this evening.  I removed
> some of the keys and removed the bottom cover to clean it.  I then put it
[quoted text clipped - 7 lines]
> Any suggestions, others than replacing the whole keyboard, would be greatly
> appreciated.  Thank you.

I had about the same problem with a standard powermac G4 keyboard.
Unfortunately, the tea was wine...
It turned out that the switches are in a two-layer PET film, on which
the keys are pressed. I opened the keyboard immediately after spilling,
but I could not clean it before corrosion occured.
I had to replace that nice designed part.
Don´t ask me, which keybord is best for replacement. Actually, I use a
macally icekey, which comes for a good price and has a better feeling
than the original apple keyboard.
BMJ - 23 May 2008 07:26 GMT
>> I spilled some tea on my iMac keyboard earlier this evening.  I removed
>> some of the keys and removed the bottom cover to clean it.  I then put it
[quoted text clipped - 17 lines]
> macally icekey, which comes for a good price and has a better feeling
> than the original apple keyboard.

Thanks for the reply.

I took the whole thing apart and cleaned off what tea stains I could see on
the film but not only don't the keys I noted work any more but a few others
don't either.  I guess I'm going to have to buy another keyboard.....

I've been an Apple owner and user since the early '90s but I've become
quite disenchanted with the hardware in recent years.  I'm slowly moving
over either to Linux or FreeBSD.
Andy Hewitt - 23 May 2008 08:15 GMT
[..]
> > I had about the same problem with a standard powermac G4 keyboard.
> > Unfortunately, the tea was wine...
[quoted text clipped - 11 lines]
> the film but not only don't the keys I noted work any more but a few others
> don't either.  I guess I'm going to have to buy another keyboard.....

I had a similar thing myself recently, I tried cleaning mine, and some
of the cleaning fluid got into the board. I had loads of sticky keys
after that.

I also bought a Macally keyboard, which I find quite nice to use as
well, although I liked the Apple ones too.

> I've been an Apple owner and user since the early '90s but I've become
> quite disenchanted with the hardware in recent years.  I'm slowly moving
> over either to Linux or FreeBSD.

Why are you blaming their hardware when it was you that were the cause
of the fault? And what's Linux or FreeBSD got to do with the quality of
Apple Hardware?

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Andy Hewitt
<http://web.mac.com/andrewhewitt1/>

BMJ - 23 May 2008 13:29 GMT
> [..]
>>> I had about the same problem with a standard powermac G4 keyboard.
[quoted text clipped - 11 lines]
>> the film but not only don't the keys I noted work any more but a few others
>> don't either.  I guess I'm going to have to buy another keyboard.....

Thanks for the reply.

> I had a similar thing myself recently, I tried cleaning mine, and some
> of the cleaning fluid got into the board. I had loads of sticky keys
[quoted text clipped - 10 lines]
> of the fault? And what's Linux or FreeBSD got to do with the quality of
> Apple Hardware?

My disenchantment with Apple began long before last night's incident.  I'm
dissatisfied with the shoddiness of the hardware that it produces.  I could
probably build my own machine with better components and I plan on doing
just that.

In addition, Apple's policy regarding servicing older machines changed
drastically.  Anything more than five years old doesn't exist as far as the
company's concerned.  I have a dual-processor G4 machine on which,
apparently, one of the processors malfunctioned.  I can't even get spare
parts for it, so I have an expensive white elephant.

Now that I've worked with operating systems such as Ubuntu and FreeBSD, I
see that those two are far more powerful and flexible than OS X.
Jolly Roger - 23 May 2008 14:26 GMT
> Now that I've worked with operating systems such as Ubuntu and FreeBSD, I
> see that those two are far more powerful and flexible than OS X.

So true! For instance, with Linux, I have the flexibility to run
*really* crappy window managers and video drivers if I want to! Who is
Apple to tell me what I can or cannot do?! And power?? ho ho, there is
so much more power there - though for the life of me, I can't figure out
where it's coming from!
</sarcasm>

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Lewis - 23 May 2008 15:58 GMT
> In addition, Apple's policy regarding servicing older machines changed
> drastically.  Anything more than five years old doesn't exist as far as the
> company's concerned.  I have a dual-processor G4 machine on which,
> apparently, one of the processors malfunctioned.  I can't even get spare
> parts for it, so I have an expensive white elephant.

You can certainly buy new processors for the G4.

<http://www.google.com/products?q=G4+dual+processor+upgrade&btnG=Search+Products>

<http://tw3.it/1L>

<http://www.google.com/products?q=G4+processor+upgrade&btnG=Search+Products&show=dd>

<http://tw3.it/1M>

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Andy Hewitt - 23 May 2008 19:24 GMT
> > Why are you blaming their hardware when it was you that were the cause
> > of the fault? And what's Linux or FreeBSD got to do with the quality of
[quoted text clipped - 4 lines]
> probably build my own machine with better components and I plan on doing
> just that.

Being realistic, 5 years is well past sell-by-date for a technology
product. I'm not surprised that Apple has taken the economic decision to
cut off parts supply for a machine that is no longer manufactured, and
which the processor line is no longer used.

They have made, and have done in the past, a bold decision to move on,
and allow newer technology to bring the best possible performance to
their latest product line-up.

> In addition, Apple's policy regarding servicing older machines changed
> drastically.  Anything more than five years old doesn't exist as far as the
> company's concerned.  I have a dual-processor G4 machine on which,
> apparently, one of the processors malfunctioned.  I can't even get spare
> parts for it, so I have an expensive white elephant.

Ther must be ways and means to obtain parts, even if it's ebaying for
another machine - which would most likely be the cheapest way to replace
the chip now anyway - it would be on a one year old PC, let alone at
five years old.

> Now that I've worked with operating systems such as Ubuntu and FreeBSD, I
> see that those two are far more powerful and flexible than OS X.

OSX is (or was) just a GUI for FreeBSD - if you use X11 you have about
the saqme functionality - you can install Gnome or KDE onto the hardware
you have.

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Andy Hewitt
<http://web.mac.com/andrewhewitt1/>

Jolly Roger - 23 May 2008 19:44 GMT
> > Now that I've worked with operating systems such as Ubuntu and FreeBSD, I
> > see that those two are far more powerful and flexible than OS X.
>
> OSX is (or was) just a GUI for FreeBSD - if you use X11 you have about
> the saqme functionality - you can install Gnome or KDE onto the hardware
> you have.

Yes, but Ubuntu and FreeBSD are still more powerful - thy have more
power.  The additional power comes from the bits, you see - they are
bigger bits, made from plutonium.

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BMJ - 23 May 2008 20:04 GMT
>>> Why are you blaming their hardware when it was you that were the cause
>>> of the fault? And what's Linux or FreeBSD got to do with the quality of
[quoted text clipped - 7 lines]
> Being realistic, 5 years is well past sell-by-date for a technology
> product.

Not really.  A lot of amateur radio equipment is much older than five years
but is still being used.  I use second-hand components for my station and
I'm able to put out a reasonable signal on most of the frequency bands that
I work.

I'm not surprised that Apple has taken the economic decision to
> cut off parts supply for a machine that is no longer manufactured, and
> which the processor line is no longer used.

I've been using Apple machines since 1992 and the company used to provide
support for their older models for several years after they ceased production.

> They have made, and have done in the past, a bold decision to move on,
> and allow newer technology to bring the best possible performance to
[quoted text clipped - 10 lines]
> the chip now anyway - it would be on a one year old PC, let alone at
> five years old.

I was told by a second-hand Mac dealer in my city that used machines are
hard to come by because people tend to hang on to them.  It would be nice
if I could get my hands on one that's been previously owned as I could use
it to make the necessary repairs.

I know of places where I could get a new G4 processor but I'd prefer to
have the entire motherboard.

>> Now that I've worked with operating systems such as Ubuntu and FreeBSD, I
>> see that those two are far more powerful and flexible than OS X.
>
> OSX is (or was) just a GUI for FreeBSD - if you use X11 you have about
> the saqme functionality - you can install Gnome or KDE onto the hardware
> you have.

Actually, the underlying OS doesn't have all of FreeBSD's capabilities.

I installed KDE but I wasn't happy with how it was worked on my machine.
Personally, I prefer FreeBSD with Gnome as the desktop.
Andy Hewitt - 23 May 2008 21:56 GMT
> > Being realistic, 5 years is well past sell-by-date for a technology
> > product.
[quoted text clipped - 3 lines]
> I'm able to put out a reasonable signal on most of the frequency bands that
> I work.

For sure. You can still buy an old second hand computer and produce
documents, surf the web, and play games.

> I'm not surprised that Apple has taken the economic decision to
> > cut off parts supply for a machine that is no longer manufactured, and
> > which the processor line is no longer used.
>
> I've been using Apple machines since 1992 and the company used to provide
> support for their older models for several years after they ceased production.

As have many other companies with other products. But, such support is
costly, and becomes too much of a burden. If you really want to have
long term backwards support, you need a computer that uses an old 6502
chip, they still make those (my first computer was powered by one).

It's a PITA for sure, but sh.t happens, and we move on. Apple still make
some of the best overall hardware packages there are, and they generally
work very well out of the box. Not many PC harware 'assemblers' can
match that.

Of course you can build your own, and use nothing but the highest
quality components, but no branded box is likely to be made that way.
The punters would never pay for it, so they get built to a price at some
point. Even the Macs do! For their performance they are exceptionally
good value for money - try and match a BTO PC to the *same spec.* as a
MacPro, and see what it costs.

[..]
> > Ther must be ways and means to obtain parts, even if it's ebaying for
> > another machine - which would most likely be the cheapest way to replace
[quoted text clipped - 8 lines]
> I know of places where I could get a new G4 processor but I'd prefer to
> have the entire motherboard.

Have you tried eBay? There are usually quite a few there, and I'll bet
they're considerably cheaper than a new motherboard.

> >> Now that I've worked with operating systems such as Ubuntu and FreeBSD, I
> >> see that those two are far more powerful and flexible than OS X.
[quoted text clipped - 4 lines]
>
> Actually, the underlying OS doesn't have all of FreeBSD's capabilities.

I wouldn't expect it to. However, it does an awful lot more than FreeBSD
can do on its own too.

> I installed KDE but I wasn't happy with how it was worked on my machine.
> Personally, I prefer FreeBSD with Gnome as the desktop.

Yeah, I think I prefer Gnome too.

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Jim Glidewell - 23 May 2008 17:08 GMT
>> I've been an Apple owner and user since the early '90s but I've become
>> quite disenchanted with the hardware in recent years.  I'm slowly moving
[quoted text clipped - 3 lines]
> of the fault? And what's Linux or FreeBSD got to do with the quality of
> Apple Hardware?

Perhaps "their" keyboards are drool-proof?
Andy Hewitt - 23 May 2008 19:24 GMT
> >> I've been an Apple owner and user since the early '90s but I've become
> >> quite disenchanted with the hardware in recent years.  I'm slowly moving
[quoted text clipped - 5 lines]
>
> Perhaps "their" keyboards are drool-proof?

LOL

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Chris Ridd - 23 May 2008 19:31 GMT
>>>> I've been an Apple owner and user since the early '90s but I've become
>>>> quite disenchanted with the hardware in recent years.  I'm slowly moving
[quoted text clipped - 7 lines]
>
> LOL

The Ubuntu GUI's the same colour as tea, so I suppose the screens could
be drool-proof.

Cheers,

Chris
Andy Hewitt - 23 May 2008 20:00 GMT
> >> Perhaps "their" keyboards are drool-proof?
> >
> > LOL
>
> The Ubuntu GUI's the same colour as tea, so I suppose the screens could
> be drool-proof.

I preferred to think of it as chocolate.

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Jolly Roger - 23 May 2008 19:42 GMT
> >> I've been an Apple owner and user since the early '90s but I've become
> >> quite disenchanted with the hardware in recent years.  I'm slowly moving
[quoted text clipped - 5 lines]
>
> Perhaps "their" keyboards are drool-proof?

Clearly, any keyboard connected to a Ubuntu or FreeBSD machine has
built-in, automatic drool protection. Apple's hardware really sucks!

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Jolly Roger - 23 May 2008 14:22 GMT
> I've been an Apple owner and user since the early '90s but I've become
> quite disenchanted with the hardware in recent years.  I'm slowly moving
> over either to Linux or FreeBSD.

I know!! I dropped a MacBook Pro the other day from a height of around 7
feet and the stupid thing broke! To hell with Macs - I'm moving to
Windows!

...please...

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BMJ - 23 May 2008 14:30 GMT
>> I've been an Apple owner and user since the early '90s but I've become
>> quite disenchanted with the hardware in recent years.  I'm slowly moving
[quoted text clipped - 5 lines]
>
> ...please...

I have two second-hand Thinkpads with FreeBSD installed on them.  The
machines are rugged and the OS is well-suited to them.
Lewis - 23 May 2008 15:54 GMT
> I've been an Apple owner and user since the early '90s but I've become
> quite disenchanted with the hardware in recent years.  I'm slowly moving
> over either to Linux or FreeBSD.

You spilled tea on a keyboard, and you are disappointed with the hardware?

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Jolly Roger - 23 May 2008 16:22 GMT
> > I've been an Apple owner and user since the early '90s but I've become
> > quite disenchanted with the hardware in recent years.  I'm slowly moving
> > over either to Linux or FreeBSD.
>
> You spilled tea on a keyboard, and you are disappointed with the hardware?

Yes - certainly a Dell or HP keyboard would function perfectly under
water!! In fact *any* Ubuntu or FreeBSD keyboard works perfectly when
tea is spilt on it.

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Lewis - 23 May 2008 17:29 GMT
>> > I've been an Apple owner and user since the early '90s but I've become
>> > quite disenchanted with the hardware in recent years.  I'm slowly moving
>> > over either to Linux or FreeBSD.
>>
>> You spilled tea on a keyboard, and you are disappointed with the hardware?

> Yes - certainly a Dell or HP keyboard would function perfectly under
> water!! In fact *any* Ubuntu or FreeBSD keyboard works perfectly when
> tea is spilt on it.

Ah, yes, of course.  Silly me.

Just for the record, coffee, tea, and soda/pop/soft drinks are the
killers of keyboards.  They are all corrosive and, the way most people
drink them, sticky.

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Generalizations are always inaccurate.  -Mugsy

 
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