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Mac Forum / Country Specific / UK Mac Group / May 2008



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online banking forcs us to get a PC

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Howard - 11 May 2008 01:19 GMT
Doing business in Dublin, Ireland.  We are 100% mac company.

After a month of trying we have had to surrender and get a PC for one
purpose and one only - to run online banking.

Not a single major bank in this country allows Macs to use their
business online banking software....

I spoke to three people in Apple Ireland about this..

a) at first they claimed they had never heard this.
b) then they admitted it and said it was a pity
c) I asked them what they planned to do about it and they said it was up
to the banks.
d) I asked them if they are pressuring the banks. They said no.

f.ck !

Signature

Howard

Steve Firth - 11 May 2008 02:22 GMT
> Not a single major bank in this country allows Macs to use their
> business online banking software....

Hmm, as far as I know, all the Uk banks support Macs. Mine certainly
does. Could you not use a bank which is a subsidiary or affiliate of an
English/Scottish/Norn Irish bank?
Howard - 11 May 2008 14:50 GMT
> > Not a single major bank in this country allows Macs to use their
> > business online banking software....
>
> Hmm, as far as I know, all the Uk banks support Macs. Mine certainly
> does. Could you not use a bank which is a subsidiary or affiliate of an
> English/Scottish/Norn Irish bank?

Are you sure for business banking ? They allow Macs for personal banking
here... but NOT business.

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Howard

Steve Firth - 11 May 2008 18:31 GMT
> > > Not a single major bank in this country allows Macs to use their
> > > business online banking software....
[quoted text clipped - 5 lines]
> Are you sure for business banking ? They allow Macs for personal banking
> here... but NOT business.

Yes, I'm sure.
Jaimie Vandenbergh - 11 May 2008 02:35 GMT
>Doing business in Dublin, Ireland.  We are 100% mac company.
>
[quoted text clipped - 11 lines]
>to the banks.
>d) I asked them if they are pressuring the banks. They said no.

This is something you could certainly do using Parallels, to pick up
your other question.

    Cheers - Jaimie
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"Prediction is very difficult, especially about the future"
                                             - Niels Bohr

iBallooka - 11 May 2008 10:22 GMT
>> Doing business in Dublin, Ireland.  We are 100% mac company.
>>
[quoted text clipped - 16 lines]
>
>     Cheers - Jaimie

Simple change your bank and TELL them why...

Signature

Mike

Peace and Happiness is a State of Mind....

Howard - 11 May 2008 14:50 GMT
> >> Doing business in Dublin, Ireland.  We are 100% mac company.
> >>
[quoted text clipped - 18 lines]
>
> Simple change your bank and TELL them why...

If we can find one that does offer it for business banking.

Signature

Howard

Justin C - 11 May 2008 21:56 GMT
>> Simple change your bank and TELL them why...
>
> If we can find one that does offer it for business banking.

HSBC is multinational, they must have branches in Ireland, surely. I log
in several times daily from a Mac with no trouble at all.

Also, bear in mind that though they say they don't support Macs, it
doesn't mean Macs won't work.

    Justin.

Signature

Justin C, by the sea.

Howard - 11 May 2008 22:22 GMT
> >> Simple change your bank and TELL them why...
> >
[quoted text clipped - 5 lines]
> Also, bear in mind that though they say they don't support Macs, it
> doesn't mean Macs won't work.

I'll look into that Justin - tks for the suggestion.

Signature

Howard

deKay - 11 May 2008 12:30 GMT
> Doing business in Dublin, Ireland.  We are 100% mac company.
>
> After a month of trying we have had to surrender and get a PC for one
> purpose and one only - to run online banking.

This related thing happened to me a couple of weeks ago:

http://lofi-gaming.org.uk/blog/2008/05/02/we-dont-support-the-firefox-search-engine/

deKay
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 Lofi Gaming - http://lofi-gaming.org.uk
 Gaming Diary - http://lofi-gaming.org.uk/diary
 Blog - http://lofi-gaming.org.uk/blog
 My computer runs at 3.5MHz and I'm proud of that

Justin C - 11 May 2008 22:01 GMT
>> Doing business in Dublin, Ireland.  We are 100% mac company.
>>
[quoted text clipped - 4 lines]
>
> http://lofi-gaming.org.uk/blog/2008/05/02/we-dont-support-the-firefox-search-engine/

Jeez. Any company that employs people in tech support that are so
clueless that they can't tell the difference between a web-browser and a
search engine don't deserve any custom.

    Justin.

Signature

Justin C, by the sea.

Flavio Matani - 11 May 2008 23:21 GMT
> > Doing business in Dublin, Ireland.  We are 100% mac company.
> >
[quoted text clipped - 5 lines]
> http://lofi-gaming.org.uk/blog/2008/05/02/we-dont-support-the-firefox-sear
> ch-engine/

Scary when you know more about your problem than the people that are
supposed to help you out of it.  Even scarier when they turn  out not to
have a clue.

Pity you stopped the conversation there and then, it would have  been
interesting to see how it developed (for extended values of
'interesting..')

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flavio matani
guitar tuition
homepage.mac.com/flavio_matani/guitar/
www.livejournal.com/users/flavius_m/

Woody - 11 May 2008 12:46 GMT
> Doing business in Dublin, Ireland.  We are 100% mac company.
>
[quoted text clipped - 11 lines]
> to the banks.
> d) I asked them if they are pressuring the banks. They said no.

There is nothing apple can really do, I would say it was down to the
customers.
HSBC business banking didn't originally work on the mac when we started
with it, and we kept asking them. Eventually we go a message from them
telling us it worked on safari and firefox on the mac.

I have a PC but I don't do banking on it (or use internet explorer on
the internet).

It is really down to the customers. Banks don't care at all about
platforms or applications, they only care about money. If they can get
more money by providing mac access, they will.

Signature

Woody

www.alienrat.com

Stimpy - 11 May 2008 12:54 GMT
Howard <mail@Howard.com> wrote:

>> Doing business in Dublin, Ireland.  We are 100% mac company.
>>
[quoted text clipped - 11 lines]
>> to the banks.
>> d) I asked them if they are pressuring the banks. They said no.

AIB claim to support Safari
 http://www.aib.ie/servlet/Satellite?cid=1177399173201&pagename=IBHelpInfo%2F
ib_main&section=S004&c=IBContent_C
Howard - 11 May 2008 14:50 GMT
> Howard <mail@Howard.com> wrote:
> >
[quoted text clipped - 17 lines]
>   http://www.aib.ie/servlet/Satellite?cid=1177399173201&pagename=IBHelpInfo%2F
> ib_main&section=S004&c=IBContent_C

Personal online banking only - I believe.

Signature

Howard

Howaret Ings - 13 May 2008 02:21 GMT
> Howard <mail@Howard.com> wrote:
> >
[quoted text clipped - 17 lines]
>   http://www.aib.ie/servlet/Satellite?cid=1177399173201&pagename=IBHelpInfo%2F
> ib_main&section=S004&c=IBContent_C

But they tell you to "restart your pc"
<start quote>
Safari
       •       Go to 'Safari' in the browser menu bar
       •       Click on 'Preferences'
       •       Click on the 'Security' icon near the top window
       •       Under 'Accept cookies' the 'Always' or 'Only from the
sites you navigate' to must be selected
       •       Save changes by clicking 'Ok' and then restart you pc
<end quote>

Signature

How are t'ings?

Howard - 11 May 2008 14:50 GMT
> > Doing business in Dublin, Ireland.  We are 100% mac company.
> >
[quoted text clipped - 24 lines]
> platforms or applications, they only care about money. If they can get
> more money by providing mac access, they will.

But why isn't Apple getting involved ?

The pressure on businesses to stay away from the Mac is big enough
without this added disincentive surely !  It is in Apple's interest to
take some action, to work with the banks to see what would be involved
to ensure Macs can use the system and therefore remove that disincentive
!

Signature

Howard

Woody - 11 May 2008 18:08 GMT
> > > Doing business in Dublin, Ireland.  We are 100% mac company.
> > >
[quoted text clipped - 31 lines]
> take some action, to work with the banks to see what would be involved
> to ensure Macs can use the system and therefore remove that disincentive

There is nothing apple can do. If banks use the standards that exist for
that very purpose then everything will work fine in every browser.
Unfortunately, some banks aren't very good and write their websites
properly, only for IE and in that case it doesn't work.
They don't have to do anything 'special' for the mac.

Signature

Woody

www.alienrat.com

Sara Kirk - 12 May 2008 15:28 GMT
> Doing business in Dublin, Ireland.  We are 100% mac company.
>
[quoted text clipped - 13 lines]
>
> f.ck !

I use NatWest business banking on my Mac, it even runs on my iPhone.

I do use Parallels for running Sage though.

Sa.

Signature

Sara

The teeth are free at last! Fly free, young teethies!

Ian McCall - 12 May 2008 17:02 GMT
> I use NatWest business banking on my Mac, it even runs on my iPhone.

There's a wonderful irony in this. Yes, so did I whilst I had my
business. However the original Natwest were renowned throughout the
land* as being IE-only people. I actually left them as a consumer
because I was fed up they wouldn't work with Firefox.

Literally years later, and shortly after the RBS takeover, a message
popped up on the Bugzilla entry from an RBS developer wanting to know
what the problem was and how it could be fixed. A flurry of activity
later and matters were sorted for Firefox. They still banned Safari,
but that was due to a Sfari bug of the time which made it insecure (I
forget the details now - something to do with caching header responses
which meant I could log off but then someone could just go back in
history and have my full log on). A spot of activity later on Apple's
part, and all was well.

> I do use Parallels for running Sage though.

s/Parallels/VMware/
s/Sage/Quicken/

but yes, that something I still needed Windows for. In fact, it was the
only thing I needed Windows for during the whole time I ran the
business, and that includes Office documents. NeoOffice was able to
handle all of the ones I got.

Cheers,
Ian

* This is of course totally untrue. It was famed throughout Mozilla's
Bugzilla entry and various other sites. It wasn't the worst offender
though - that 'honour' would probably go to the Odeon site of the time.
 
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