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Mac Forum / Country Specific / UK Mac Group / May 2008



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Well this time it was my turn to do it... MacBook and coffee..

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Flavio Matani - 06 May 2008 22:43 GMT
So it seems. I've tripped up and spilled coffee on the MacBook keyboard.
At first the arrow keys got stuck or didn't respond. After a long
shutdown and restart, the keyboard doesn't function at all. No light on
the caps lock key (I know many of you hate it, but that's a bit beyond)
or the numlock, no response from any key. Sys Profiler sees the
keyboard, the trackpad works ok (thus far) but I can hear the trumpets
of Doom of the four Angels calling...

Ok, anything I could do before giving up and starting looking for those
available Genius apointment slots?

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flavio matani
guitar tuition
homepage.mac.com/flavio_matani/guitar/
www.livejournal.com/users/flavius_m/

Peter Hayes - 07 May 2008 00:00 GMT
> So it seems. I've tripped up and spilled coffee on the MacBook keyboard.
> At first the arrow keys got stuck or didn't respond. After a long
[quoted text clipped - 6 lines]
> Ok, anything I could do before giving up and starting looking for those
> available Genius apointment slots?

With a MacBook I suspect it's going to be an expensive repair and a new
keyboard. I did the same on a PC keyboard and even after flushing with
distilled water the keyboard was never the same. If you even think of
cleaning the keyboard take the battery out first.

Pete H
Flavio Matani - 07 May 2008 00:13 GMT
> > So it seems. I've tripped up and spilled coffee on the MacBook keyboard.
> > At first the arrow keys got stuck or didn't respond. After a long
[quoted text clipped - 11 lines]
> distilled water the keyboard was never the same. If you even think of
> cleaning the keyboard take the battery out first.

I was thinking along those lines. It was not recognising the keyboard at
all when I last started it up. It hasn't got AppleCare so it is a case
of house contents insurance and seeing whether that is covered. They get
you any which way, you know that you'll pay it back in next year's
premiums and the next but I do need the 'boko for the way I do my work
so... that is one avenue I'll have to investigate.

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flavio matani
guitar tuition
homepage.mac.com/flavio_matani/guitar/
www.livejournal.com/users/flavius_m/

ric - 07 May 2008 10:01 GMT
On 7 May, 00:13, flavio_mataniTAKETHISBIT...@mac.com (Flavio Matani)
wrote:
> > > So it seems. I've tripped up and spilled coffee on the MacBook keyboard.
> > > At first the arrow keys got stuck or didn't respond. After a long
[quoted text clipped - 25 lines]
>
> - Show quoted text -

Black coffee?  Milk? Sugar?
If it had sugar in it then the liquid will be slowly corroding what it
touches.  If it's penetrated onto the mobo then it's not looking
good.  Milk just smells.
I'd take the battery out first off.  If it were a PC laptop I'd remove
the keyboard, rinse it in warm water and dry it in the airing cupboard
for a few days, and mop up any excess under the keyboard as much as
possible - if it's soaked under the keyboard it's likely to be A Bad
Thing but a few drops aren't going to hurt.
Anything that's had coffee on it needs a rinse or a wipedown and to be
completely dry before reuse.
I've never removed the top cover of a MB so I don't know how tricky
this is - if MacFixit think it's a DIY job then try this first as you
might get away with a repair that costs you nothing more than some
elbow grease.
You might be lucky and get away with a new keyboard.  On the MB it's a
whole new top case and I believe it's around £116 quid plus the VAT
and fitting for it.
Definitely look in to the house insurance.  A mate did the same with a
pint of beer and was covered, and ended up with a faster machine than
his original...

I like beer in pints, and I like drinking it of an evening whilst
using my MBP.  I live in fear of a similar error...!
Chris Ridd - 07 May 2008 10:36 GMT
> Black coffee?  Milk? Sugar?

Black, knowing Flavio.

Cheers,

Chris
Flavio Matani - 07 May 2008 14:03 GMT
> > Black coffee?  Milk? Sugar?
>
> Black, knowing Flavio.
>
> Cheers,

I feel there is an, hm, obscure joke lying in there somewhere...  :P

It did have sugar in it and the fault seems to be progressive. I've
started it again  and the keyboard does not work at all, caps lock and
num lock lights don't function. It doesn't seem to sleep properly
either, which is not a good sign at all (but then I don't sleep properly
either...). Seems to work alright with an external keyboard, apart from
the sleep thing.

Apparently it is covered  and the house contents insurance people are
coming to take it away, ho-ho, heh-heh...

(as I said, haven't slept properly...)

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flavio matani
guitar tuition
homepage.mac.com/flavio_matani/guitar/
www.livejournal.com/users/flavius_m/

Sara Kirk - 07 May 2008 14:59 GMT
In article
<1igkpi3.7eu3rq10qv8axN%flavio_mataniTAKETHISBITOUT@mac.com>,

[bad things]

> Apparently it is covered  and the house contents insurance people are
> coming to take it away, ho-ho, heh-heh...

As long as they're in their clean white coats.

Signature

Sara

The teeth are free at last! Fly free, young teethies!

zoara - 07 May 2008 16:48 GMT
> It doesn't seem to sleep properly either, which is not a good sign at all

That would be the caffeine, har har har.

       -z-

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"Ignorance more frequently begets confidence than does knowledge."
                                    - Charles Darwin

Chris Ridd - 07 May 2008 17:35 GMT
>>> Black coffee?  Milk? Sugar?
>>
[quoted text clipped - 3 lines]
>
> I feel there is an, hm, obscure joke lying in there somewhere...  :P

Only a sartorial one...

> Apparently it is covered  and the house contents insurance people are
> coming to take it away, ho-ho, heh-heh...

That sounds like good news :-)

Cheers,

Chris
Phil Taylor - 08 May 2008 19:26 GMT
In article
<26436e4c-d804-48df-97e4-731dc2713556@m73g2000hsh.googlegroups.com>,

> Black coffee?  Milk? Sugar?
> If it had sugar in it then the liquid will be slowly corroding what it
> touches.  If it's penetrated onto the mobo then it's not looking
> good.  Milk just smells.

Totally wrong!  White sugar is pure sucrose - it's non-ionic, does not
conduct electricity, and doesn't corrode either metals or plastics.  It
does, however encourage the growth of bacteria (although not as much as
the milk does) and it's the by-products of this growth which cause the
corrosion and subsequent damage.

The answer to spilled drinks on electronic equipment is to dismantle as
much as possible and wash with lots of water _immediately_.  Preferably
do the last wash with distilled water to get rid of any minerals in the
tap water.  Then dry thoroughly in a warm oven before reassembly.

Phil Taylor
Jim - 08 May 2008 19:59 GMT
> The answer to spilled drinks on electronic equipment is to dismantle as
> much as possible and wash with lots of water _immediately_.  Preferably
> do the last wash with distilled water to get rid of any minerals in the
> tap water.  Then dry thoroughly in a warm oven before reassembly.

But not a _Microwave_ oven. That's Just Wrong.

Jim
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Flavio Matani - 08 May 2008 20:01 GMT
> > The answer to spilled drinks on electronic equipment is to dismantle as
> > much as possible and wash with lots of water _immediately_.  Preferably
> > do the last wash with distilled water to get rid of any minerals in the
> > tap water.  Then dry thoroughly in a warm oven before reassembly.
>
> But not a _Microwave_ oven. That's Just Wrong.

Ooh, fireworks! Pwetty!:P

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flavio matani
guitar tuition
homepage.mac.com/flavio_matani/guitar/
www.livejournal.com/users/flavius_m/

John - 08 May 2008 22:42 GMT
>> > The answer to spilled drinks on electronic equipment is to dismantle as
>> > much as possible and wash with lots of water _immediately_.  Preferably
[quoted text clipped - 4 lines]
>
>Ooh, fireworks! Pwetty!:P

I was thinking of suggesting this, but I'm *far* too much of a
responsible adult.
Shuuuure I am....
                                              J.
ric - 13 May 2008 10:20 GMT
> In article
> <26436e4c-d804-48df-97e4-731dc2713...@m73g2000hsh.googlegroups.com>,
[quoted text clipped - 16 lines]
>
> Phil Taylor

So what you're saying is spilling sugary liquid on electronics leads
to corrosion?
Phil Taylor - 13 May 2008 10:45 GMT
In article
<b5ef7273-76b3-4542-b4e1-39f789ae9cc3@c58g2000hsc.googlegroups.com>,

> > In article
> > <26436e4c-d804-48df-97e4-731dc2713...@m73g2000hsh.googlegroups.com>,
[quoted text clipped - 19 lines]
> So what you're saying is spilling sugary liquid on electronics leads
> to corrosion?

Only if you leave it long enough to grow bugs.  If you clean it
immediately it won't cause any more trouble than plain water.

Phil Taylor
ric - 13 May 2008 12:07 GMT
> In article
> <b5ef7273-76b3-4542-b4e1-39f789ae9...@c58g2000hsc.googlegroups.com>,
[quoted text clipped - 29 lines]
>
> - Show quoted text -

So what you're saying is that ff it had sugar in it then the liquid
will be slowly corroding what it
touches?
Rowland McBollocks - 07 May 2008 01:26 GMT
> So it seems. I've tripped up and spilled coffee on the MacBook keyboard.
> At first the arrow keys got stuck or didn't respond. After a long
[quoted text clipped - 6 lines]
> Ok, anything I could do before giving up and starting looking for those
> available Genius apointment slots?

Oh well, you Mac geezers are made for it. If you had a Dell or Compaq you
could get a keyboard for $80 and install it yourself. But you probably
don't know which is the working end of a screwdriver. So just get an
appointment and shell out.
Stimpy - 07 May 2008 23:08 GMT
On Wed, 7 May 2008 01:26:24 +0100, Rowland McBollocks wrote

> Oh well, you Mac geezers are made for it. If you had a Dell or Compaq you
> could get a keyboard for $80 and install it yourself. But you probably
> don't know which is the working end of a screwdriver.

Nooooo, unlike you paups struggling to cobble together a PC as cheaply as
possible, we're not short of a bob or two and find it easier and more
convenient to get someone to do our chores for us.

Cleaner, Gardener, Carwasher, Window cleaner, Mac repairer - they're all just
'little men' who each work wonders for a few quid  :-)
David Kennedy - 08 May 2008 07:17 GMT
> On Wed, 7 May 2008 01:26:24 +0100, Rowland McBollocks wrote
>> Oh well, you Mac geezers are made for it. If you had a Dell or Compaq you
[quoted text clipped - 7 lines]
> Cleaner, Gardener, Carwasher, Window cleaner, Mac repairer - they're all just
> 'little men' who each work wonders for a few quid  :-)

And, don't forget the nice lady who comes in to do the ironing etc.
Stimpy - 08 May 2008 07:43 GMT
On Thu, 8 May 2008 07:17:27 +0100, David Kennedy wrote

>>> Oh well, you Mac geezers are made for it. If you had a Dell or Compaq you
>>> could get a keyboard for $80 and install it yourself. But you probably
[quoted text clipped - 8 lines]
>
> And, don't forget the nice lady who comes in to do the ironing etc.

The cleaner does that :-)
David Kennedy - 08 May 2008 07:57 GMT
> On Thu, 8 May 2008 07:17:27 +0100, David Kennedy wrote
>>>> Oh well, you Mac geezers are made for it. If you had a Dell or Compaq you
[quoted text clipped - 9 lines]
>
> The cleaner does that :-)

And does she polish everything...
Andrew Stephenson - 08 May 2008 14:15 GMT
> On Thu, 8 May 2008 07:17:27 +0100, David Kennedy wrote
> >
> > And, don't forget the nice lady who comes in to do the
> > ironing etc.
>
> The cleaner does that :-)

I do my own irony.  And the etceteras, like puns and bad jokes.
Signature

Andrew Stephenson

Jon B - 07 May 2008 11:40 GMT
> So it seems. I've tripped up and spilled coffee on the MacBook keyboard.
> At first the arrow keys got stuck or didn't respond. After a long
[quoted text clipped - 6 lines]
> Ok, anything I could do before giving up and starting looking for those
> available Genius apointment slots?

Turn it off and call your insurance company!

If you haven't got backups remove the battery & ram cover slot & pull
the hd, remove the shielding from around the HD, ensure it is all dry
and go get a caddy to pull the data off (it'll fit a standard 3.5" SATA
drive case its the same connectors).

I've got a works macbook that suffered the same fate two weeks ago up on
the shelf, it worked fine for a week, but the tea had gone under the
shield of the HD, across the battery where it then dripped under the
motherboard. So eventually it killed the HD and the graphics went
shortly afterwards. The only parts working are the screen & the CD drive
now.
Signature

Jon B
Above email address IS valid.
<http://www.bramley-computers.co.uk/> Apple Laptop Repairs.

Tim Streater - 07 May 2008 11:50 GMT
> > So it seems. I've tripped up and spilled coffee on the MacBook keyboard.
> > At first the arrow keys got stuck or didn't respond. After a long
[quoted text clipped - 20 lines]
> shortly afterwards. The only parts working are the screen & the CD drive
> now.

You have to act quick, remove battery, dismantle and wash in warm water,
dry gently with warm air, and re-assemble. I've fixed a laptop that way
(coca-cola) and a keyboard (yoghurt).
Jon B - 07 May 2008 11:59 GMT
> > > So it seems. I've tripped up and spilled coffee on the MacBook keyboard.
> > > At first the arrow keys got stuck or didn't respond. After a long
[quoted text clipped - 24 lines]
> dry gently with warm air, and re-assemble. I've fixed a laptop that way
> (coca-cola) and a keyboard (yoghurt).

Yeah unfortunately they didn't come to me with the problem or mention
the tea incident until two weeks later when it was dead and the boards
were in a bad way. Because there was no immediate problems when they
spilt the tea on it, they just thought they'd got away with it and wiped
the tea off the top of the keyboard.
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Jon B
Above email address IS valid.
<http://www.bramley-computers.co.uk/> Apple Laptop Repairs.

Flavio Matani - 07 May 2008 14:07 GMT
> > > > So it seems. I've tripped up and spilled coffee on the MacBook keyboard.
> > > > At first the arrow keys got stuck or didn't respond. After a long
[quoted text clipped - 30 lines]
> spilt the tea on it, they just thought they'd got away with it and wiped
> the tea off the top of the keyboard.

Too late as I had already started it up again. It is covered under house
contents, so it is a case of taking the hd out, putting the old hard
disk inside and waiting for them to come pick it up.

Signature

flavio matani
guitar tuition
homepage.mac.com/flavio_matani/guitar/
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Jon B - 07 May 2008 15:33 GMT
> > > > Turn it off and call your insurance company!
> > > >
[quoted text clipped - 23 lines]
> contents, so it is a case of taking the hd out, putting the old hard
> disk inside and waiting for them to come pick it up.

Will vary insurer to insurer, but obviously you want to keep hold of the
drive with your data on (and ensure it is dry).
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Jon B
Above email address IS valid.
<http://www.bramley-computers.co.uk/> Apple Laptop Repairs.

Flavio Matani - 07 May 2008 22:54 GMT
> > > > > Turn it off and call your insurance company!
> > > > >
[quoted text clipped - 26 lines]
> Will vary insurer to insurer, but obviously you want to keep hold of the
> drive with your data on (and ensure it is dry).

Done that. It was an upgrade, the original one has now come back in, but
for some reason it doesn't want to start up. It doesn't matter, I
suppose...

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guitar tuition
homepage.mac.com/flavio_matani/guitar/
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Jon B - 07 May 2008 23:31 GMT
> > > Too late as I had already started it up again. It is covered under house
> > > contents, so it is a case of taking the hd out, putting the old hard
[quoted text clipped - 6 lines]
> for some reason it doesn't want to start up. It doesn't matter, I
> suppose...

Probably not, is the screen still lighting up or is it staying black?
Signature

Jon B
Above email address IS valid.
<http://www.bramley-computers.co.uk/> Apple Laptop Repairs.

Flavio Matani - 07 May 2008 23:51 GMT
> > > > Too late as I had already started it up again. It is covered under house
> > > > contents, so it is a case of taking the hd out, putting the old hard
[quoted text clipped - 8 lines]
>
> Probably not, is the screen still lighting up or is it staying black?

Oh, it is starting up now, on the attempt number 500 or so. The keyboard
wasn't responding at all earlier, now at least the caps lock and num
lock lights come up. Keys gets stuck and the machine doesn't go to
sleep, though. Genius Bar tomorrow, house contents policy does cover it
after all so insurance people collecting it on Friday. But I'm
travelling in a couple of weeks' time and will need the damn machine
while I'm away overseas. Still, it means an inconvenience (ok, a bloody
PITA) rather than a catastrophe. There's of course no way I can afford
to either buy one now or, probably, have it repaired if I have to pay
for it -unfortunately the description of the mac user by Stimpy
elsewhere in this thread does not apply to me...

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flavio matani
guitar tuition
homepage.mac.com/flavio_matani/guitar/
www.livejournal.com/users/flavius_m/

Jon B - 08 May 2008 00:02 GMT
> > > > > Too late as I had already started it up again. It is covered under
> > > > > house contents, so it is a case of taking the hd out, putting the
[quoted text clipped - 20 lines]
> for it -unfortunately the description of the mac user by Stimpy
> elsewhere in this thread does not apply to me...

Well here's hoping the insurance was as quick and efficient as CIS
(cheque in a fortnight) were for me, and not as slow & hopeless as the
Halifax were (cheque after 8 months...)
Signature

Jon B
Above email address IS valid.
<http://www.bramley-computers.co.uk/> Apple Laptop Repairs.

parra.antonio3@gmail.com - 12 May 2008 14:45 GMT
i have a problem, i am a disabled man, i am totally paralyzed, i use a
mac mini and i use smartnav osx 10.11, i use an on screen keyboard to
type but i can not get cap lock to work. please can you help me get
cap  lock to work. please tell me what to do. i have tried to click
cap lock, but i only get small letters.
please tell me what to do to get capital letters.

anton_parra@yahoo.com
Graham J - 12 May 2008 20:34 GMT
>i have a problem, i am a disabled man, i am totally paralyzed, i use a
> mac mini and i use smartnav osx 10.11, i use an on screen keyboard to
> type but i can not get cap lock to work. please can you help me get
> cap  lock to work. please tell me what to do. i have tried to click
> cap lock, but i only get small letters.
> please tell me what to do to get capital letters.

Can you get somebody able-bodied to try the real keyboard to see whether the
caps lock works on that?

It may help us determine where the fault lies ...

-- Graham J
Jaimie Vandenbergh - 12 May 2008 20:49 GMT
>>i have a problem, i am a disabled man, i am totally paralyzed, i use a
>> mac mini and i use smartnav osx 10.11, i use an on screen keyboard to
[quoted text clipped - 7 lines]
>
>It may help us determine where the fault lies ...

Also, which on-screen keyboard software is it? The keyboard is more
likely to be problematic than the Smartnav software, since Smartnav is
certainly working well enough to type otherwise.

Does the shift key work on the software keyboard? Perhaps it needs a
"sticky keys" setting turned on.

    Cheers - Jaimie
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eternally grateful."                       - W. C. Fields

Elliott Roper - 12 May 2008 21:09 GMT
In article
<5n7h249c55gh42b8q8aidfr1v0qde9scc2@newsposting.sessile.org>, Jaimie
Vandenbergh <jaimie@sometimes.sessile.org> wrote:

> >>i have a problem, i am a disabled man, i am totally paralyzed, i use a
> >> mac mini and i use smartnav osx 10.11, i use an on screen keyboard to
[quoted text clipped - 14 lines]
> Does the shift key work on the software keyboard? Perhaps it needs a
> "sticky keys" setting turned on.

Also it is just possible that the caps-lock has been disabled or given
another function in System Preferences » Keyboard and Mouse » Modifier
Keys... I have no idea whether the setting there would be carried
forward into Smartnav, but it is easy to check the setting which might
otherwise have been forgotten.

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