iChat an Messenger Problems

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John - 21 Feb 2008 11:08 GMT

Hi All,

Wondered if anyone has any solutions/suggestions for this problem.

I've just bought my first Mac about 6 weeks ago (and love it). I'm now
having problems using iChat and MS Messenger on it. I'm not a chat person
really but when I tried to use iChat with my brother (a confirmed Mac
user) all was successful and managed a video/audio conversation. Then one
day opened iChat and got the message:
"Could not connect to AIM - The host refusted the connection, try again".
This is now the norm when I load the program.

Similarly MS Messenger, which previously worked fine, gives the Message:
"Sign in to Microsoft Messenger failed because the service is not
available or you may not be connected to the internet".

I am connected to the internet when this happens.

I have Parallels installed running Windows XP and when I load Messenger
under that, or on the old PC, everything works fine.

I also installed Yahoo messenger amd Skype to try, these too seems to work
fine.

Being new to Macs, I wonder if there's some setting I have changed which
could cause these problems.

Any help would be greatly appreciated.

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John

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Tom Stiller - 21 Feb 2008 12:23 GMT

> Hi All,
>
[quoted text clipped - 24 lines]
>
> Any help would be greatly appreciated.

I assume that since this is a sis-week old Mac, you're running Mac OS X
10.5, but it would be a help to mention the Mac Model and OS version in
the future.

Have you turned in the firewall (System Preferences->Security->Firewall)?
If so, and if you have not allowed the iChatAgent to accept incomming
connections, that may be the problem.

PS Please don't use two signature separator lines (-- ).

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John - 21 Feb 2008 18:40 GMT

On Thu, 21 Feb 2008 12:23:33 -0000, Tom Stiller <tomstiller@comcast.net>
wrote:>> Any help would be greatly appreciated.

> I assume that since this is a sis-week old Mac, you're running Mac OS X
> 10.5, but it would be a help to mention the Mac Model and OS version in
[quoted text clipped - 5 lines]
>
> PS Please don't use two signature separator lines (-- ).

Apologies for not giving full information. I am using an Intel iMac,
2.4. I've looked at the firewall and it's set to allow iChatAgent to
incoming connections, as it is for MS Messenger.

Thanks for your attention

John.

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Tom Stiller - 21 Feb 2008 18:55 GMT

> On Thu, 21 Feb 2008 12:23:33 -0000, Tom Stiller <tomstiller@comcast.net>
> wrote:>> Any help would be greatly appreciated.
[quoted text clipped - 12 lines]
> 2.4. I've looked at the firewall and it's set to allow iChatAgent to
> incoming connections, as it is for MS Messenger.

Other possibilities are:
Incorrect account names or passwords,
Incorrect or missing server settings or ports.

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Jolly Roger - 22 Feb 2008 21:41 GMT

> I am using an Intel iMac, 2.4.

What's the 2.4 supposed to represent?

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John - 23 Feb 2008 07:13 GMT

>> I am using an Intel iMac, 2.4.
>
> What's the 2.4 supposed to represent?

Sorry, that should have read 2.4GHz - it's the processor speed.

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Mac Forum / General / Networking / February 2008

iChat an Messenger Problems