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Mac Forum / General / Networking / February 2006



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Airport dialup?

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Timothy Miller - 19 Oct 2005 17:42 GMT
I've mention my internal modem woes before. (OS 10.3.9 466 mhz G4) Not
yet resolved. The short version is that the internal modem does not even
show up in "about this mac," but it works with Timbuktu, and it works in
classic. If I boot from another machine in target mode, then the
internal modem does work in OS 10.3.9.

Looking around the help boards, I get the impression that Apple is not
doing a great job of supporting modems with recent versions of the OS,
probably with the understanding that the number of dialup users is
rapidly dwindling.

Pending a better fix, assuming a better fix is possible, I recall that
my "Snow" airport base station also has an internal modem. How do I
configure stuff to get the machine to use the Airport internal modem --
instead of the machine's native internal modem -- to send and receive
faxes and occasional dialup access to my ISP?

(The Airport is connected to my DSL modem. I assume I can use the
external DSL modem and the internal dialup modem simultaneously, but I'm
not certain.)

I wirelessly get my laptop onto the internet with Airport, and also
communicate between the two machines wirelessly with Timbuktu. Is it
possible I can send faxes from the laptop to the Airport's internal
dialup modem? How to configure?

Thanks in advance,

Tim Miller
Neill Massello - 19 Oct 2005 18:23 GMT
> Pending a better fix, assuming a better fix is possible, I recall that
> my "Snow" airport base station also has an internal modem. How do I
> configure stuff to get the machine to use the Airport internal modem --
> instead of the machine's native internal modem -- to send and receive
> faxes and occasional dialup access to my ISP?

The AirPort base station's modem is for PPP only. You can't use it to
fax.

> (The Airport is connected to my DSL modem. I assume I can use the
> external DSL modem and the internal dialup modem simultaneously, but I'm
> not certain.)

You can't use a base station's modem for an outgoing (client) PPP
connection at the same time you're using the Ethernet WAN port for the
Internet connection. You have to reconfigure and restart the base
station whenever you want to change Internet connection methods.

You could try a USB modem, but configuring the OS to use it for faxing
might be somewhat complicated. Perhaps Apple will soon start selling
their new USB modem separately from iMacs.

Have you considered just buying a fax machine?
gandalf@doctorTimothyMiller.com - 20 Oct 2005 00:50 GMT
> You can't use a base station's modem for an outgoing (client) PPP
> connection at the same time you're using the Ethernet WAN port for the
[quoted text clipped - 6 lines]
>
> Have you considered just buying a fax machine?

It's me, the OP, posting from google, this time, at the risk of
exposing my email address to spammers. (No way to prevent that on
Google Groups, as far as i can tell.)

Thanks Neil, great answer. Very useful. Saved me a bunch of time.

I must frequently fax multi-page documents that I type and store on my
computer, and typically I must fax the same document to several
locations. In that kind of situation, faxing directly from the computer
really saves time. No printing, feeding the fax machine, unjamming the
paper, etc. If only the $*#!* internal modem would work right!

I don't think OS X is friendly to external USB modems. Too bad.

Cheers,

Tim
Neill Massello - 20 Oct 2005 01:40 GMT
> I must frequently fax multi-page documents that I type and store on my
> computer, and typically I must fax the same document to several
[quoted text clipped - 3 lines]
>
> I don't think OS X is friendly to external USB modems. Too bad.

I've never done it, but it looks like it's possible to add Class 1 fax
modems to OS X. Check the thread "how to add another fax modem?" in this
newsgroup and the referenced Apple KB article
<http://docs.info.apple.com/article.html?artnum=302217>.

I think there's a good chance Apple will start selling their new USB fax
modem as a standalone product for those who didn't get it when they
ordered a new iMac or PowerMac. If you can't wait for that, you could
try getting replacement modem parts on eBay or at some place like We
Love Macs <http://www.welovemacs.com>. You'll need to check the Service
Source for your particular model for replacement instructions.
hep me - 23 Feb 2006 20:43 GMT

> I think there's a good chance Apple will start selling their new USB fax
> modem as a standalone product for those who didn't get it when they
> ordered a new iMac or PowerMac. If you can't wait for that, you could
> try getting replacement modem parts on eBay or at some place like We
> Love Macs <http://www.welovemacs.com>. You'll need to check the Service
> Source for your particular model for replacement instructions.

If you're talking about the Apple USB modem that sells as a standalone
product, it locked up my new iMac core duo.  that little piece of
hardware caused 2 kernel panics and others locks the system like a
windows blue screen whenever I tried to dial out.  Apple tech is
supposed to be working on the problem and trying to determine whether it
is the mac or the modem causing the problem.  I wonder if buying an
airport base station and plugging it in would solve the problem?
Neill Massello - 23 Feb 2006 23:31 GMT
> If you're talking about the Apple USB modem that sells as a standalone
> product, it locked up my new iMac core duo.  that little piece of
[quoted text clipped - 3 lines]
> is the mac or the modem causing the problem.  I wonder if buying an
> airport base station and plugging it in would solve the problem?

Well, it's _extremely_ unlikely that a base station would cause a kernel
panic; but that's a rather expensive solution, and the AirPort Extreme
Base Station doesn't support fax.

I haven't seen many reports of the Apple USB modem causing a KP, so it's
likely that your particular unit has a hardware defect. I'm surprised
that Apple didn't just exchange it immediately for a new one. Perhaps
the fact that they didn't indicates that other people _are_ experiencing
this problem.

Apple Support Disussions thread about USB modem problems:
<http://discussions.apple.com/thread.jspa?messageID=1370120&#1370120>.
Merlin - 24 Feb 2006 07:26 GMT
> > If you're talking about the Apple USB modem that sells as a standalone
> > product, it locked up my new iMac core duo.  that little piece of
[quoted text clipped - 16 lines]
> Apple Support Disussions thread about USB modem problems:
> <http://discussions.apple.com/thread.jspa?messageID=1370120&#1370120>.

Have you considered using an email to fax service.  I use one to receive
faxes, I hardly ever send faxes these days but the facility does exist.
Send an email attachment of xx pages and let the service do the work

Good luck

Merl
hep me - 24 Feb 2006 22:56 GMT
> Have you considered using an email to fax service.  I use one to receive
> faxes, I hardly ever send faxes these days but the facility does exist.
[quoted text clipped - 3 lines]
>
> Merl

Thanks, Merl, for a very helpful and friendly post - glad to see that
someone is still trying to help instead of start an argument!  Since the
airport modem doesn't fax, I'll probably just keep a G4 machine around
with the internal modem or use my PC which faxes fine, although I have
come to enjoy the Mac OS much more and try not to turn on the PC when I
don't have to!
hep me - 24 Feb 2006 07:53 GMT
> > If you're talking about the Apple USB modem that sells as a standalone
> > product, it locked up my new iMac core duo.  that little piece of
[quoted text clipped - 15 lines]
>
> Apple Support Disussions thread about USB modem problems:
http://discussions.apple.com/thread.jspa?messageID=1370120&#1370120

Could be just a bad modem - will know soon enough.  Thanks for the link.  
A interesting article that proves to me that Apple is through with
caring about 56K dialup USB modem (unless they come in an Airport base,)
as is just about everybody else where the Mac is concerned.  They don't
give a "hoot in hell" about rural users who have no other choice than
dialup - mainly supporting the largely urban user base who have easy
access to DSL and cable internet.
Michelle Steiner - 24 Feb 2006 16:57 GMT
> Apple tech is supposed to be working on the problem and trying to
> determine whether it is the mac or the modem causing the problem.

That disproves your statement that they are "allegedly" not supporting
it.

Signature

Stop Mad Cowboy Disease:  Impeach the son of a Bush.

hep me - 24 Feb 2006 22:53 GMT
> > Apple tech is supposed to be working on the problem and trying to
> > determine whether it is the mac or the modem causing the problem.
>
> That disproves your statement that they are "allegedly" not supporting
> it.

I've heard talk before - there has been no solution presented and so
state many of the posts on the Apple support website - without a
solution, there is no support - just idle talk.  This is not a high
priority because dialup is a small segment of the user population just
as Mac users are a small segment of the total computer user population.  
That's why so many companies diss the Mac and take care of the PC first.  
Money is the name of the game.
 
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