My father-in-law uses Outlook Express 5 for OS 9. He recently upgraded
to Panther and OE will no longer recognize his previous OE identity.
I've tried both the "switch identity" and "import mailbox" commands and
they don't work. Switch identity just shows a "welcome to Outlook"
message in the inbox and the import function gets us through the
process and just says at the end that it was cancelled.
But I can find his old identity folder, with a messages file that's
more than 40 MB, but I can't get OE to recognize it. Does anyone have
any idea on how to fix this? The poor guy is pretty upset about not
being able to get to his messages.
> My father-in-law uses Outlook Express 5 for OS 9. He recently upgraded
> to Panther and OE will no longer recognize his previous OE identity.
[quoted text clipped - 7 lines]
> any idea on how to fix this? The poor guy is pretty upset about not
> being able to get to his messages.
I'm assuming you're trying to run OE in OS X, under Classic environment?
I had a sort of similar issue a long time back, so I'm a little fuzzy
on what I did to get OE usable for other users of the computer who
preferred it at the time.
I _think_ what I ended up doing was to either move, copy or alias the
Identities folder into the "Documents" folder created in OS 9 on the top
level of the hard drive (this is not the "Documents" folder in your OS X
user directory). In the "Documents" folder should be a "Microsoft User
Data" folder, within which are folders: Sound Sets, Script Menu Items,
OE Temp, Import Mappings, and, Identities. In the Identities folder
should be either the original or a valid alias to the Identity folder
you want to use. So path should be MacintoshHD>Documents>Microsoft User
Data>Identities>USERNAME FOLDER (with messages etc files).
For a few reasons I had put the "original" Identities folder in the OS X
Users>Shared Documents folder, and made an alias to it in the root level
Documents>MS User Data etc, path. I think I may have done that as a
kludge workaround for some multi-user permissions issues, which may not
apply to your situation.
Basically I think OE wants to see the Identities folder where it expects
it. Don't know how or why Panther install would have displaced it.
I just finally migrated my wife off of OE to OS X mail. The process of
importing mailboxes, messages and contacts was pretty easy and quick,
and she does prefer the "look and feel" of Mail to that of OE.

Signature
Chuck Reti
Detroit MI
Poor Yorick's Almanack - 26 Dec 2004 03:02 GMT
Thanks for your help, Chuck. That was it! Thank you very, very much and
Merry Christmas! I'll suggest he move over now to Mail.
Porter Hall
Bainbridge Island, WA