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Mac Forum / General / Hardware / July 2007audio-in dead
All of a sudden my audio-in has died. Everything was working fine... then my mic stopped working. I have two mics and neither of them now work whether i plug them into the iMic USB device or into the audio-in in the back of my Mac. This happened a couple of weeks ago, but then it miraculously cured itself after only a day... i don't know why. It's been three days now... no miracles yet. What could be causing the problem? Audio-out is ok. I ran disk warrior, repaired permissions and zapped the PRAM... no help. Any suggestions? I'm desperate, i need a mic for communication thru Skype. I have one PCI slot left... should I get a new sound card... will that help? my system: dual 1.25 MMD G4, 1.75 GBs RAM, 10.4.10 ed  SignatureEdna Hosner ednahosner@yahoo.com > All of a sudden my audio-in has died. > [quoted text clipped - 25 lines] > > ed You say you can not get sound in either by way of the built-in audio-in port, or by way of USB? So it is not only the audio in port that is not working, but the USB connection to audio does not work. What about the built-n mic? Does it work? Are you sure you have the sound input preferences set properly for the external mic? Go to System Preferences >> Hardware >> Sound >> Input >> select the desired source. Does the external mike show up in the selection list when it is plugged in? Doe the USB iMic show up in the selection list? If not: It could be a hardware problem, but could also be a software problem. Corrupted preference file comes to mind as a potential software problem. You could trash the sound preferences: Home folder >> Library >> Preferences >> com.apple.soundpref.plist then restart the machine and see if it is cured. You could also create a new user and see if the same problem occurs with the new user. As a last resort on software, you could reinstall the system. If none of that helps, then maybe it is a hardware problem. SignatureFor email, change <fake> to <earthlink> Bill Collins > What about the built-n mic? Does it work? no built-in mic > Are you sure you have the sound input preferences set properly for the > external mic? Go to [quoted text clipped - 5 lines] > selection list when it is plugged in? Doe the USB iMic show up in the > selection list? Everything is set up properly and appears properly > If not: > [quoted text clipped - 8 lines] > > then restart the machine and see if it is cured. no change > You could also create a new user and see if the same problem occurs with > the new user. no change thanks anyway unDO email address ___ Nature, heron stone to be commanded, http://gendo.net must be obeyed. mailto:heronDO@gendo.net Hey.... Try to delete these prefs files: From volumename/library/preferences - com.apple.BezelServices.plist - com.apple.audio.DeviceSettings.plist ...and from username/library/preferences - com.apple.BezelServices.plist - com.apple.LaunchServices.plist - ByHost (this is a folder) - com.apple.finder.plist Restart the computer and make the relevant settings again in the 'Sound' prefspane. cheers, Erik Richard >> What about the built-n mic? Does it work? > [quoted text clipped - 33 lines] > > thanks anyway Signature~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Rgds. Grüße, Mvh. Erik Richard Sørensen, Member of ADC <mac-man_NOSP@M_stofanet.dk> <http://www.nisus.com> NisusWriter - The Future In Multilingual Textprocessing ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ thanks Erik, but that didn't help and it sounded so good.. so authoritative darn... you really got my hopes up any other ideas i'm desperate thanks again ed > Hey.... > [quoted text clipped - 12 lines] > > cheers, Erik Richard SignatureEdna Hosner ednahosner@yahoo.com Hei Edna > thanks Erik, but that didn't help > [quoted text clipped - 4 lines] > > i'm desperate Sorry I couldn't make up to your expectations. - I suggested this, 'cause it's the most obvious to do, - and it has helped both here on my own G4 and on other Macs running both OS 9.x and OS X. I don't know much about the iMic, but have you tried to push the LINE/MIC siwtch forth and back a few times. - Sometimes such switches can optain some kind of 'verdigris' or a 'cover' on the contactplates, which will break the signal. You could also try the iMic on another computer - not necessarily a Mac, since the iMic is universal Mac/PC. If the problem persists, then it's the iMic that has the problem and not your Mac.... Hope it helps more this time:-) Cheers, Erik Richard Erik Richard wrote: >> Try to delete these prefs files: >> From volumename/library/preferences [quoted text clipped - 8 lines] >> Restart the computer and make the relevant settings again in the 'Sound' >> prefspane. Signature~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Rgds. Grüße, Mvh. Erik Richard Sørensen, Member of ADC <mac-man_NOSP@M_stofanet.dk> <http://www.nisus.com> NisusWriter - The Future In Multilingual Textprocessing ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > I don't know much about the iMic, but have you tried to push the > LINE/MIC siwtch forth and back a few times. - Sometimes such switches [quoted text clipped - 7 lines] > Hope it helps more this time:-) > Cheers, Erik Richard i believe this problem is "deeper" than iMic. in my original post i said that both iMic and line-in failed. if it was just the iMic, i could at least continue using the line-in. ed SignatureEdna Hosner ednahosner@yahoo.com >> I don't know much about the iMic, but have you tried to push the >> LINE/MIC siwtch forth and back a few times. - Sometimes such switches [quoted text clipped - 14 lines] > > ed "I have two mics and neither of them now work " Have/can you try a third mic ?? Not unheard of for a coincidental failure, given the symptoms you describe. --reed > Have/can you try a third mic ?? > > Not unheard of for a coincidental failure, given the symptoms you describe. > > --reed hi reed i also mentioned that this had happened before and had somehow miraculously cured itself. what do you think the chances are of two mics going bad at the same time, then curing themselves at the same time, THEN both going bad at the same time again? besides... i have only two. ed SignatureEdna Hosner ednahosner@yahoo.com Hei again Edna >> Have/can you try a third mic ?? >> >> Not unheard of for a coincidental failure, given the symptoms you describe. > > i also mentioned that this had happened before and had > somehow miraculously cured itself. Do you happen to have another USB device, - BlueTooth adaptor, digicam, memory stick, card reader, hub or whatever, - and do any of these work on the USB ports? > what do you think the chances are of two mics going bad > at the same time, then curing themselves at the same > time, THEN both going bad at the same time again? > > besides... i have only two. The risk that two different mics should break at the same time is nearly 1:1.000.000. So the problem is either in the USB module in the MDD or in the iMic. - And I'm most likely to think - 99% sure - the problem is in the iMic... I have never seen an USB module in a MDD - or any G3/G4 for that matter - burn off. But in the two last years I've seen two other Griffin product die without any warning. - I'm one of those who still prefer the good ol' Apple Extended II ISO keyboards, - and to use these fabulous keyboards on my G4s, I need to use a Griffin iMate adaptor. But two out of four iMates have burned off or the connector plug has broke with a cold soldering, which just got worse and worse and suddenly no connection... the reason this happens is that the cables and plugs in the Griffin products are very slight in the construction. So I'll still recommend to try the iMic on another computer before you're going to have a nervous breakdown... So why not just go to your neighbour's door and ask if you may test it on his/her computer? cheers, Erik Richard Signature~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Rgds. Grüße, Mvh. Erik Richard Sørensen, Member of ADC <mac-man_NOSP@M_stofanet.dk> <http://www.nisus.com> NisusWriter - The Future In Multilingual Textprocessing ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > Hei again Edna > [quoted text clipped - 35 lines] > > cheers, Erik Richard But the OP says his line in sound doesn't work either, so it's not simply an iMic problem. SignatureAdrian >>>> Have/can you try a third mic ?? >>>> [quoted text clipped - 31 lines] > But the OP says his line in sound doesn't work either, so it's not > simply an iMic problem. The OP writes "... whether i plug them into the iMic USB device or into the audio-in in the back of my Mac." - Of course it won't work, since there is no LINE IN on a DigitalUadio, QuickSilver or MDD. there are two small minijack connectors on the back, The one is for headphones / active speakers and the other one is for connecting the Apple (non-USB version) SoundSpace speakersystem, which you then can control from the built-in software. - I have made this mistake myself trying to connect my Jabra (Apple version) headset with built-in mic... But OK, it can of course be the USB module that has gone for good, but then it also - probably - will affect the Firewire, since the USB and Firewire on both the DA, QS and MDD are in the same module. This moduel can be exchanged without exchanging the motherboard, since it is mounted on the rear panel of the MDD fastened with - if I remember right 4 small screws and connected to the mobo with a small cable with two small plugs - one for the USB and one for the FW. But it is a sort of a mess to exchange, 'cause you have to unmount the upper fan before you can unmount the USB/FW module. So if it is possible for Edna to find a MDD (same modelnumber) where the PSu has burned off, she can just take the USB/FW module from such a machine and replace the bad one. The worst problem with the MDD models arethe PSU modules, - they are simply made too small. I bought two such machines with burned off PSu to rip them for anything else that could be used as replacement/spareparts. Buying such one will probably be cheaper than sending it to an authorized tech store... - If worst case is out... - But I still think that the most obvious problem must be the iMic itself. Cheers, Erik Richard Signature~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Rgds. Grüße, Mvh. Erik Richard Sørensen, Member of ADC <mac-man_NOSP@M_stofanet.dk> <http://www.nisus.com> NisusWriter - The Future In Multilingual Textprocessing ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > he OP writes "... whether i plug them into the iMic USB device > or into the audio-in in the back of my Mac." - Of course it won't work, [quoted text clipped - 4 lines] > built-in software. - I have made this mistake myself trying to connect > my Jabra (Apple version) headset with built-in mic... The 3.5mm jack is a line in audio (according to Mactracker) on the Quicksilver, same as most other Macs. I'm sure the OP will confirm whether or not this is the case. SignatureAdrian >> he OP writes "... whether i plug them into the iMic USB device >> or into the audio-in in the back of my Mac." - Of course it won't work, [quoted text clipped - 8 lines] > Quicksilver, same as most other Macs. I'm sure the OP will confirm > whether or not this is the case. Sorry to say, Adrian, - but not correct. There is no LINE IN on these three models. - I'm sitting here writing on a QS, another one is standing beside me too. And I have just sold 2 DAs, 3 more QSs and 1 MDDs - none of them has a LINE IN. - So to use my audio equipment I had to buy either a Firewire or an USB soundcard to be able to connect. - I chose a Behringer FControl FCA-202 Firewire... Cheers, Erik Richard Signature~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Rgds. Grüße, Mvh. Erik Richard Sørensen, Member of ADC <mac-man_NOSP@M_stofanet.dk> <http://www.nisus.com> NisusWriter - The Future In Multilingual Textprocessing ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > >> he OP writes "... whether i plug them into the iMic USB device > >> or into the audio-in in the back of my Mac." - Of course it won't work, [quoted text clipped - 17 lines] > > Cheers, Erik Richard I had been led to believe theat the MDD version had line in ... but if you've had one and know otherwise then I'm sure you must be right! SignatureAdrian > Sorry to say, Adrian, - but not correct. There is no LINE IN on these > three models. - I'm sitting here writing on a QS, another one is [quoted text clipped - 4 lines] > > Cheers, Erik Richard thanks for your helpful replies. you appear to be correct about there being no line-in on my MMD. i'm amazed that apple would put out a machine that can't accept mic input without some 3rd- party hardware. i'm still looking for my manual to confirm if it is indeed am iMic problem, then my only recourse is to buy another iMic or similar device... is that true? thanks again ed SignatureEdna Hosner ednahosner@yahoo.com >> Sorry to say, Adrian, - but not correct. There is no LINE IN on these >> three models. - I'm sitting here writing on a QS, another one is [quoted text clipped - 15 lines] > > i'm still looking for my manual to confirm Apple dropped the LINE IN from the DigitalAudio and the QuickSilver and continued with the MDD, because they had problems with making a soundcard that could match the other components. - The old 'Composite' cards from the G3s and earlier G4s isn't good enough, - though I find the enhanced CompoSite audio/video card in the Beige G3 something of the best ever made in a built-in audio/video card.... That's also why I still keep my old Beige G3 and have upgraded this to match my needs. These three models are made so, that the soundcard should be a PCI add-on card to give - and to live up to - the quality of the rest of the components. - You could also say it so. - The DA, QS and MDDs are more for 'professional use' than the earlier models > if it is indeed am iMic problem, then my only > recourse is to buy another iMic or similar > device... is that true? Maybe, but try it out on another computyer before doing anything. The iMic can also be used with normal PCs as written earlier, so get it tested on another machine first. Also take a look on the invoice for it, if there still is warranty left. cheers, Erik Richard Signature~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Rgds. Grüße, Mvh. Erik Richard Sørensen, Member of ADC <mac-man_NOSP@M_stofanet.dk> <http://www.nisus.com> NisusWriter - The Future In Multilingual Textprocessing ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > if it is indeed am iMic problem, then my only > > recourse is to buy another iMic or similar [quoted text clipped - 6 lines] > > cheers, Erik Richard thanks Erik i got the iMic more than 10 years ago. i probably should be glad it lasted as long as it did. if i do need to replace it, what do you recommend? i use it primarily for recorcing voice. the iMic and Amadeus (recording software) have worked well for my needs i'm about to buy a new macbook pro. what will i need for it? ed SignatureEdna Hosner ednahosner@yahoo.com >>> if it is indeed am iMic problem, then my only >>> recourse is to buy another iMic or similar [quoted text clipped - 10 lines] > > if i do need to replace it, what do you recommend? I can still recommend the new version of the iMic. Now it's with USB, so it's just to plug it into either the built-in USB ports or a port in an additional USB PCI card. Another solution could be a small adaptor/siwtch from Behringer. They now also make a small 'soundcard' with USB with 1x mic + 2x LINE IN/OUT with a small switch, but if this unit can be bought in the US, I don't know. www.behringer.com > i use it primarily for recorcing voice. > > the iMic and Amadeus (recording software) have worked > well for my needs I use Amadeus myself, - it's one of the best pieces of musical software made since the old SoundEdit 16II! - I've even used it for professional CD mastering and recording, when I some years ago released a music CD with children's songs... > i'm about to buy a new macbook pro. > what will i need for it? My experiences with MB/MBPs are as good as nothing, but I know that at least some - if not all - of them do have a built-in mic, but still to avoid the noise from the computer itself, I'll recommend the USB ver. of the iMic for connecting an external michrophone. Cheers, Erik Richard Signature~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Rgds. Grüße, Mvh. Erik Richard Sørensen, Member of ADC <mac-man_NOSP@M_stofanet.dk> <http://www.nisus.com> NisusWriter - The Future In Multilingual Textprocessing ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > i'm about to buy a new macbook pro. > what will i need for it? You can still use a USB interface like iMic but the MacBook Pro (and MacBook) comes with line in and optical in. SignatureAdrian Erik not that i don't believe you... you seem knowledgeable... but i'm really amazed that my mac doesn't come with some built-in ability to record from a microphone since i can't locate my manual, do you know of a url (preferably Apple) that clearly states your assertion. thanks ed SignatureEdna Hosner ednahosner@yahoo.com Hei Edna > not that i don't believe you... you seem > knowledgeable... but i'm really amazed that [quoted text clipped - 4 lines] > of a url (preferably Apple) that clearly > states your assertion. I can't find the manual on the Apple site, but I found a page with some main specs. It looks as if there are differences in the models sold in the US and some of these sold here in Denmark. The US sold models seem to have both a LINE IN, a 3,5mm std. minijack for speakers and headphones as well as a 2,5mm minijack for the Apple SoundSpace speaker system. You can see the main specs and differences between the QuickSilver and MDDs here: http://docs.info.apple.com/article.html?artnum=42739 So if your model is a 'US market only' and not an export model, you probably will have a LINE IN. Note the 'Figure 1' while scrolling down the page. If your MDD looks the same on the rear panel, your model is an 'US only' and you should have the 3 minijack plugs at the rear buttom left side. So we are obviously right both of us.:-) - I've seen the same differences in specs on 'US only' and 'export' on other models. I hope this enligthens which one you have. cheers, Erik Richard Signature~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Rgds. Grüße, Mvh. Erik Richard Sørensen, Member of ADC <mac-man_NOSP@M_stofanet.dk> <http://www.nisus.com> NisusWriter - The Future In Multilingual Textprocessing ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ thanks for taking the time to help. but now i'm really confused. i DO have audio in... but it appears that i doesn't work. both mics work when plugged into the iMic (at least for the time-being) and neither work when plugged into the "line-in". i've never used the line-in anyway, but it's weird that i can't get it to work. somebody mentioned "soundflower". i do have it installed. could it create problems for line-in? ed > Note the 'Figure 1' while scrolling down the page. If your MDD looks the > same on the rear panel, your model is an 'US only' and you should have [quoted text clipped - 5 lines] > > cheers, Erik Richard SignatureEdna Hosner ednahosner@yahoo.com > i DO have audio in... but it appears that i doesn't work. > [quoted text clipped - 4 lines] > i've never used the line-in anyway, but it's weird that > i can't get it to work. Line-in requires a lot stronger signal than most microphones can provide. The iMic contains a pre-amp for low-level microphone signals (when the iMic switch is in the correct position). > > i DO have audio in... but it appears that i doesn't work. > > [quoted text clipped - 7 lines] > provide. The iMic contains a pre-amp for low-level microphone signals > (when the iMic switch is in the correct position). € so, you are saying that line in is NOT designed for an unaided microphone € it requires an amplified signal € that would explain why the icon is not a mic € so the fw-800, as it ships from apple is not capable of using a microphone without some 3rd-party device ?is that correct € that would pretty much seal the deal... that the iMic is just old and dying and should be replaced ed SignatureEdna Hosner ednahosner@yahoo.com > > > i DO have audio in... but it appears that i doesn't work. > > > [quoted text clipped - 19 lines] > • that would pretty much seal the deal... that the iMic > is just old and dying and should be replaced "Line" level audio is not microphone level. Line level is the signal strength output by tape decks, CD player decks, audio mixers etc. This is a good level to have on a computer. The reason is that if the input had the higher sensitivity required for a direct microphone input it would pick up electrical noise from the computer itself, giving poor quality. Confusingly Macs use a little microphone symbol on the socket to indicate audio input. If using a microphone with such an input you first need to feed your microphone through a preamplifier such as is part of an audio mixer. SignatureAdrian > thanks for taking the time to help. > [quoted text clipped - 5 lines] > the time-being) and neither work when plugged into the > "line-in" Probably this is because the signal from the mic is way too low. - A normal mic gives a signal of 2-5 millivolt at an impedance of 1000 ohm, where the line isgnal is maybe as high as 200 millivolt at 30 kohm. > i've never used the line-in anyway, but it's weird that > i can't get it to work. You can check the LINE IN by connecting fx. a CD player with a cable with 2x RCA phono jacks + a 3,5mm minijack in the other end. The CD player has a line levelled signal. The you also in the Sound prefspane must change the input to CD/LINE IN. Remember to set it to 'Play through'... - Probably you also will need to open Amadeus and select COM+R for recording to file to hear the sound > somebody mentioned "soundflower". > i do have it installed. > could it create problems for line-in? No, I've used Sunflower for years, and it never made any problem here on any of my machines. Cheers, Erik Richard >> Note the 'Figure 1' while scrolling down the page. If your MDD looks the >> same on the rear panel, your model is an 'US only' and you should have [quoted text clipped - 3 lines] >> differences in specs on 'US only' and 'export' on other models. I hope >> this enligthens which one you have. Signature~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Rgds. Grüße, Mvh. Erik Richard Sørensen, Member of ADC <mac-man_NOSP@M_stofanet.dk> <http://www.nisus.com> NisusWriter - The Future In Multilingual Textprocessing ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > No, I've used Sunflower for years, and it never made any problem here on > any of my machines. Me too, but I would still want to remove it if everything else has been tried (just in case ..) SignatureAdrian >> No, I've used Sunflower for years, and it never made any problem here on >> any of my machines. > > Me too, but I would still want to remove it if everything else has been > tried (just in case ..) Hm, well, maybe an idea, but I doubt that it's Sunflower that causes the problems... Gosh! I wish we had a tool like good ol' ConflictCatcher for OS X like we had it on OS 9.x. It would be a lot easier to enable, disable and test eventually conflicts between extensions and other add-ons... Cheers, Erik Richard Signature~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Rgds. Grüße, Mvh. Erik Richard Sørensen, Member of ADC <mac-man_NOSP@M_stofanet.dk> <http://www.nisus.com> NisusWriter - The Future In Multilingual Textprocessing ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ hi Erik thanks for your help i said in the beginning... this is not just a USB problem lime-in was dead also this was posted elsewhere an update: € i've had no mic input for 3 or 4 days now € i go to starbucks most afternoons to study and drink coffee € i always get a coffee with three pumps of raspberry and one pump of mocha and steamed cream € today i was feeling adventuresome and got two pumps of vanilla and a 1/2 pump of orange € when i got home just now... everything is working again € it's another miracle € i'm truly blessed PRAISE BOB thanks everyone ed > >> Have/can you try a third mic ?? > >> [quoted text clipped - 6 lines] > memory stick, card reader, hub or whatever, - and do any of these work > on the USB ports? USB scanner, printer and and wireless trackball all work normally SignatureEdna Hosner ednahosner@yahoo.com an update: € i've had no mic input for 3 or 4 days now € i go to starbucks most afternoons to study and drink coffee € i always get a coffee with three pumps of raspberry and one pump of mocha and steamed cream € today i was feeling adventuresome and got two pumps of vanilla and a 1/2 pump of orange € when i got home just now... everything is working again € it's another miracle € i'm truly blessed PRAISE BOB thanks everyone ed SignatureEdna Hosner ednahosner@yahoo.com > an update: > [quoted text clipped - 17 lines] > > ed We're going nuts here ... any clues? BTW you implied that your G4 has audio line in, whereas Erik says that they don'y come with that functionality ... can you confirm the status of your Mac in that regard? SignatureAdrian > > an update: > > [quoted text clipped - 21 lines] > audio line in, whereas Erik says that they don'y come with that > functionality ... can you confirm the status of your Mac in that regard? i'm goin' nuts too my guess is bad hardware... bad solder or chip with a micro fracture that opens/closes depending on environmental factors the mac is old now... time to get a new one it's still working... but for how much longer as to the audio in, Erik is apparently correct. i tried the mic in there again and... nuthin' but how can you record anything then without buying some third party equipment? i can't find my owner's manual to read about it SignatureEdna Hosner ednahosner@yahoo.com |
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