Help in Panther doesn't work

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Groucho - 21 Mar 2005 13:25 GMT

400 Mhz G4 desktop
Panther 10.3

From a few days ago, my Help doesn't work.

Both menu scroll down and Help key on keyboard. The window opens up
for a few secs, no text of images, then closes.

Any ideas? Thanks.

Matt

If emailing, use webmaster@REMOVENOSPAM.mockfrog.com.au

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mikko - 22 Mar 2005 04:59 GMT

Can you think if you installed something at the time that may have
caused the behaviour? Otherwise, Help Viewer seems to like having an
internet connection so it can update help pages, so if you aren't
connected maybe try that. Also try repairing Disk permissions... Only
stabs in the dark, sorry!

> 400 Mhz G4 desktop
> Panther 10.3
[quoted text clipped - 9 lines]
>
> If emailing, use webmaster@REMOVENOSPAM.mockfrog.com.au

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Jonas Voss - 31 Mar 2005 01:21 GMT

In aus.computers.mac, Groucho <groucho@mockfrog.com> wrote:

> From a few days ago, my Help doesn't work.

> Both menu scroll down and Help key on keyboard. The window opens up
> for a few secs, no text of images, then closes.

> Any ideas? Thanks.

You are probably seeing your problems because of corrupted cache and/or
plist-files.

Try deleting:

~/Library/Caches/com.apple.helpui

and

~/Library/Preferences/com.apple.help.plist
~/Library/Preferences/com.apple.helpui.plist

That will usually fix it.

| Jonas @ 55.75, 12.42 |

SCSI port:
Inferior grade of wine, e.g. Muscatel, Ripple, Mad Dog.

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Mac Forum / Country Specific / Australian Mac Group / March 2005

Help in Panther doesn't work