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Mac Forum / Applications / Mac Applications / July 2005Microtek ScanWizard and 8.6
I have a Microtek V300 scanner. I upgraded my Mac from 8.1 years ago but have never been able to get ScanWizard to run with 8.6 or 9.1. When I click "preview" in Scanwizard, my desktop clock stops until I use a keyboard combination to force the graphics application to quit. Microtek called that a system crash and sent me a checklist for troubleshooting the installation of their latest recommended ScanWizard. It didn't help, but the old Scanwizard still works with OS 8.1. Any ideas? > I have a Microtek V300 scanner. I upgraded my Mac from 8.1 years ago > but have never been able to get ScanWizard to run with 8.6 or 9.1. [quoted text clipped - 7 lines] > > Any ideas? Which version of Scanwizard is that? Theo > > I have a Microtek V300 scanner. I upgraded my Mac from 8.1 years ago > > but have never been able to get ScanWizard to run with 8.6 or 9.1. [quoted text clipped - 11 lines] > > Theo It's 3.24.3. The one that works, when I change to OS 8.1, is 3.1.2. > > > I have a Microtek V300 scanner. I upgraded my Mac from 8.1 years ago > > > but have never been able to get ScanWizard to run with 8.6 or 9.1. [quoted text clipped - 15 lines] > > The one that works, when I change to OS 8.1, is 3.1.2. I'm using Scanwizard 3.0.7, (works for a bunch of scanners, and hopefully yours?) which has run AOK for me on everything from 7.5.3 up to 9.1. Check your mail, and keep your fingers crossed. Theo > > > > I have a Microtek V300 scanner. I upgraded my Mac from 8.1 years ago > > > > but have never been able to get ScanWizard to run with 8.6 or 9.1. [quoted text clipped - 21 lines] > > Theo Check my mail? The problem seems to be the extension SM-V300 V1.2.2 PPC, which came with 3.2.2 and 3.24. If I substitute the older SM-V300 V1.2.0 PPC, the other software from those updates seems to work fine. I wonder if SM-V300 V1.2.2 has ever worked with a V300. The scanner requires about 1.3 MB of sofeware, but they make you download a 10.7 MB package that installs a long list of extensions for other scanners. The next time you use your scanner, the plugin will check your extensions folder and discard the extensions it thinks you don't need. It's a waste of download time and disk space, and the consumer is in the dark. If your scanner won't run, one troubleshooting suggestion is that some unknown extension may have prevented the installation of some Microtek software. Instead of leaving you to wonder about that, wouldn't it be more to the point to tell you what Microtek software should have been installed? If in fact the updated extension has never worked, would Microtek tell us? [snip] > The problem seems to be the extension SM-V300 V1.2.2 PPC, which came > with 3.2.2 and 3.24. If I substitute the older SM-V300 V1.2.0 PPC, the > other software from those updates seems to work fine. IIRC this is the scanner driver, but maybe not; I haven't wrestled with this in years. > I wonder if SM-V300 V1.2.2 has ever worked with a V300. The scanner > requires about 1.3 MB of sofeware, but they make you download a 10.7 MB > package that installs a long list of extensions for other scanners. The > next time you use your scanner, the plugin will check your extensions > folder and discard the extensions it thinks you don't need. It's a waste > of download time and disk space, and the consumer is in the dark. It's not a very good system. > If your scanner won't run, one troubleshooting suggestion is that some > unknown extension may have prevented the installation of some Microtek > software. Instead of leaving you to wonder about that, wouldn't it be > more to the point to tell you what Microtek software should have been > installed? If in fact the updated extension has never worked, would > Microtek tell us? The installers aren't very good. Again, from long ago I recall that I needed to delete everything related to the installation when trying different versions of the software. If there were five versions of the software, one worked and the others never did. Depending on the OP's interests and resources, this is one problem that might be best fixed by moving on with a new scanner and software, and possibly OS upgrade. This is always my least favorite solution, but sometimes it's the best. Jeff > [snip] > [quoted text clipped - 4 lines] > IIRC this is the scanner driver, but maybe not; I haven't > wrestled with this in years. Microtek calls the whole Scanwizard package the driver. I suppose it could all be considered the code for a particular peripheral device. In your Extensions folder they put SM-V300 V1.2.2 PP and a lot of extensions for other scanners. Later, they move those other extensions to the Microtek folder in Preferences! In your Extensions folder they also put a Chooser extension for your scanner, but it works fine without that extension. The two big files, about 1 MB each, are Scanwizard PPC Twain (in the Twain folder in Preferences) and theScanwizard plugin, which it installs in ColorIt. If you want to acquire a scan through another graphics application, you must find that plugin. In addition, it creates files that might be called preferences all over your disks. If your computer crashes, you are supposed to find and delete those files. A list would be handy. So would keeping them in one folder. > Depending on the OP's interests and resources, this is one > problem that might be best fixed by moving on with a new [quoted text clipped - 3 lines] > > Jeff My computer won't upgrade to OSX. It was upgrading to newer Scanwizards as Microtek instructed that did me in. With 8.1, 8.6, and 9.1, everything works fine if I go back to the SM-V300 extension I first used with OS 7.6. What I wonder is whether SM-V300 V1.2.2 ever worked for anybody. [snip] > My computer won't upgrade to OSX. It was upgrading to newer Scanwizards > as Microtek instructed that did me in. There's plenty of bad advice like that available. > With 8.1, 8.6, and 9.1, > everything works fine if I go back to the SM-V300 extension I first used > with OS 7.6. Then that's a great (and familiar sounding) solution. IIRC there was one release (or one version of the driver) that worked most of the time and I tried to stick with that. > What I wonder is whether SM-V300 V1.2.2 ever worked for anybody. Probably. Although the configurations might have been very specific (e.g. on a SuperMac or something). The ScanMaker and ScanWizard series of, ahem, upgrades were a really awful patch. I don't miss that sort of stuff at all. |
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