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Mac Forum / Applications / Mac Applications / February 2005



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email message stuck in outbox

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big_joe_blow - 16 Feb 2005 06:04 GMT
I have an email message (with an attachment) in my outbox that I cannot
delete. When I try to send it, I receive a message that the account that
created it can't be found, or something similar to that.

I've tried deleting the message, but when I click on the message to select
it, my computer just hangs and I have to force Outlook to quit.

I removed the Outlook Express application from my Mac, along with any
support files (preferences, extensions, etc.), restarted my computer,
downloaded a new Outlook Express program, installed it, and the message is
still in the outbox. I'm on a G4 running system 9.

Any help would be appreciated.
Thanks,

Dave
Harry Lockwood - 16 Feb 2005 13:23 GMT
Dave,

Not sure this is relevant, but if I had a similar problem in Entourage,
I would move the message to Drafts and try to delete it from there.

HFL

> I have an email message (with an attachment) in my outbox that I cannot
> delete. When I try to send it, I receive a message that the account that
[quoted text clipped - 12 lines]
>
> Dave

Signature

H. Lockwood

nosredna - 16 Feb 2005 14:37 GMT
> Dave,
>
[quoted text clipped - 19 lines]
> >
> > Dave

I remember something like this happening to me about three years ago. I
saved a usenet solution that worked for me. Try this:
Turn off Preview Pane in View menu, or by pressing command-\. Select the
message, delete, then run Empty Deleted Items Folder schedule in Tools-->
Run Schedule.
Big Joe Blow - 16 Feb 2005 23:17 GMT
Thanks for the help. I finally solved the problem. Someone suggested that I
delete the files in the following folder: DOCUMENTS-MICROSOFT USER
DATA-IDENTITIES-MAIN INDENTITY. After I deleted the database files and
messages file in that folder, the problem file disappeared.

Joe

> I have an email message (with an attachment) in my outbox that I cannot
> delete. When I try to send it, I receive a message that the account that
[quoted text clipped - 7 lines]
> downloaded a new Outlook Express program, installed it, and the message is
> still in the outbox. I'm on a G4 running system 9.
 
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