Office 2004 install identity import failure

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Dennis Lougheed - 13 Feb 2005 00:54 GMT

When installing Office 2004 on my system with Office X already present, the
install process refuses to locate or recognize my existing Office X Main
Identity and I am therefore not able to preserve all of data associated with
that identity. The installer does locate other secondary identities. Any
advice would be much appreciated.

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Shawn Hearn - 13 Feb 2005 15:19 GMT

> When installing Office 2004 on my system with Office X already present, the
> install process refuses to locate or recognize my existing Office X Main
> Identity and I am therefore not able to preserve all of data associated with
> that identity. The installer does locate other secondary identities. Any
> advice would be much appreciated.

Try fixing the disk permissions. You can do this via the Disk Utility.

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Dennis Lougheed - 13 Feb 2005 16:28 GMT

On 05/2/13 10:19 AM, in article
srhi-CA75EB.10192913022005@news.giganews.com, "Shawn Hearn"
<srhi@comcast.net> wrote:

>> When installing Office 2004 on my system with Office X already present, the
>> install process refuses to locate or recognize my existing Office X Main
[quoted text clipped - 3 lines]
>
> Try fixing the disk permissions. You can do this via the Disk Utility.

Tried that but will again just in case.

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Mac Forum / Applications / Mac Applications / February 2005

Office 2004 install identity import failure