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Mac Forum / Applications / Mac Applications / February 2010



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What is wrong with Mail?

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William Clark - 06 Feb 2010 23:47 GMT
Can someone help with this problem, that is driving me nuts. I recently
switched from Eudora to Mail, and it has been working fine from my
office, both sending and receiving mail. (Using 10.4.11).

Now I am on the road, and stuck in DC in this snowstorm, and I am
connected to AT&T's Wayport. I can open and get mail, and I can send a
message to myself from my account. However, I cannot send a message to
anyone else - I get this dumb "check SMTP..." message. This is the same
outgoing mail server setting that I have been using for years with
Eudora (on the road and at home), and which works fine from my office.

What the hell is up with this piece of crap called Mail? I wish to God I
had stayed with Eudora, but how do I get this damn Mail thing to work as
it should?

Any help appreciated.
Gerry - 07 Feb 2010 00:04 GMT
In article
<clark-6B77BD.18472506022010@charm.magnus.acs.ohio-state.edu>,

> Can someone help with this problem, that is driving me nuts. I recently
> switched from Eudora to Mail, and it has been working fine from my
[quoted text clipped - 12 lines]
>
> Any help appreciated.

AT&T changed their preferred settings for their email service a while
ago, so if you're still using very old settings it's time to check the
newer and more secure AT&T settings.
Richard Maine - 07 Feb 2010 00:07 GMT
> Now I am on the road, and stuck in DC in this snowstorm, and I am
> connected to AT&T's Wayport. I can open and get mail, and I can send a
[quoted text clipped - 6 lines]
> had stayed with Eudora, but how do I get this damn Mail thing to work as
> it should?

You don't really give enough data to tell, but as a wild guess, I'd
suspect that the wayport is likely blocking the default smtp port (25).
Blocking that port as a spam preventative has become common in recent
years.

None of the data you reported is inconsistent with this. Yes, that kind
of thing does change over time. Even if you had used the same wayport
some time ago, that doesn't mean it isn't the problem.

The best fix for things like that is often to switch to using a
different port, most commonly... I think it is port 587 for SSL
connections. That assumes that the mail server supports such;
most these days do.

This would have nothing in particular to do with Mail.app versus Eudora.
Might not be your problem, but its the best I can guess from the very
limitted data given. In spite of the limitted data, I'd place a modest
amount of money (figurative;y speaking) on the guess, though only a
modest amount.

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Richard Maine                    | Good judgment comes from experience;
email: last name at domain . net | experience comes from bad judgment.
domain: summertriangle           |  -- Mark Twain

Marc Heusser - 07 Feb 2010 11:21 GMT
In article
<clark-6B77BD.18472506022010@charm.magnus.acs.ohio-state.edu>,

> What the hell is up with this piece of crap called Mail? I wish to God I
> had stayed with Eudora, but how do I get this damn Mail thing to work as
> it should?
>
> Any help appreciated.

Once you stop calling names I am sure you will get help with solving
your problem.

Mail works reliably, at least for me, and has done so for years and
thousands of messages.
Eudora was ok good at the time, but when it left out encryption and
signing etc, it was time to abandon.

While I am at it: SpamSieve might help you against spam, and works well
with Mail.

HTH

Marc

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<http://www.heusser.com>

William Clark - 07 Feb 2010 13:13 GMT
In article <marc.heusser-83F0A4.12203007022010@news.uzh.ch>,
Marc Heusser <marc.heusser@byeheusser.commercialspammers.invalid>
wrote:

> In article
> <clark-6B77BD.18472506022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 7 lines]
> Once you stop calling names I am sure you will get help with solving
> your problem.

Don't be so patronizing - this is nonsense that Mail won't do what
Eudora has done seamlessly for years.

> Mail works reliably, at least for me, and has done so for years and
> thousands of messages.

Well, bully for you - for me it's currently a crock on the road, which
is why I was asking for advice, not lectures.

> Eudora was ok good at the time, but when it left out encryption and
> signing etc, it was time to abandon.

Which is why I moved to Mail. Seems like a big mistake now.

> While I am at it: SpamSieve might help you against spam, and works well
> with Mail.

We have spam filters all over the place on the servers. Spam is not the
problem.

Thanks so much for the help.
Richard Maine - 07 Feb 2010 17:04 GMT
> In article <marc.heusser-83F0A4.12203007022010@news.uzh.ch>,
>  Marc Heusser <marc.heusser@byeheusser.commercialspammers.invalid>
[quoted text clipped - 14 lines]
> Don't be so patronizing - this is nonsense that Mail won't do what
> Eudora has done seamlessly for years.

I'd say he was being accurate instead of patronizing. You have jumped to
the conclusion that Mail must be at fault and so are bitching about
Mail. Odds are high that your conclusion is incorrect and that the
problem has nothing to do with Mail. Your bitching about Mail is just a
distraction from getting the problem solved - just like calling names is
typically a distraction from constructive work.

I have several decades of experience in helping people debug various
computer problems. A very common theme throughout it all is that people
draw a wrong conclusion about what their problem is and thus can't solve
it because they are looking in the wrong place. They will then ask for
help with what they think their problem is rather than with the real
problem.

Your data in another post about the behavior observed when you changed
ports just reinforces the theory that the problem lies with AT&T
blocking port 25. You probably need to add authorization when switching
to port 587.

Signature

Richard Maine                    | Good judgment comes from experience;
email: last name at domain . net | experience comes from bad judgment.
domain: summertriangle           |  -- Mark Twain

William Clark - 07 Feb 2010 20:03 GMT
> > In article <marc.heusser-83F0A4.12203007022010@news.uzh.ch>,
> >  Marc Heusser <marc.heusser@byeheusser.commercialspammers.invalid>
[quoted text clipped - 13 lines]
> blocking port 25. You probably need to add authorization when switching
> to port 587.

I have switched to 587, but it makes no difference. What is it about 587
that makes preferable over 25?
Michael Vilain - 07 Feb 2010 21:33 GMT
In article
<clark-108C68.15035407022010@charm.magnus.acs.ohio-state.edu>,

> > > In article <marc.heusser-83F0A4.12203007022010@news.uzh.ch>,
> > >  Marc Heusser <marc.heusser@byeheusser.commercialspammers.invalid>
[quoted text clipped - 18 lines]
> I have switched to 587, but it makes no difference. What is it about 587
> that makes preferable over 25?

Port 25 is a "known port" (google that) for sendmail, the mail transfer
agent widely used on the Internet to send mail between computers (except
Windows machines).  It's not really "protected" very well and lots of
ISP block it on their own servers and on customer's systems to prevent
transfer of spam and other malicious program.  There are a variety of
other ports that can be used with both mail servers (SMTP) or mail
clients to connect to an ISP's mail server.  Here's a list

http://www.mostlygeek.com/tech/smtp-on-port-587/comment-page-1/

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Robert Haar - 07 Feb 2010 17:30 GMT
On 2/7/10 8:13 AM, "William Clark" <clark@nospam.matsceng.ohio-state.edu>
wrote:

> In article <marc.heusser-83F0A4.12203007022010@news.uzh.ch>,
>  Marc Heusser <marc.heusser@byeheusser.commercialspammers.invalid>
[quoted text clipped - 14 lines]
> Don't be so patronizing - this is nonsense that Mail won't do what
> Eudora has done seamlessly for years.

I don't see Marc's comments as being patronizing. If anything,he went easy
on you.

If you want help from people who are knowledgeable about a specific tool,
calling it a piece of crap is not a good way to open the discussion.

>> Mail works reliably, at least for me, and has done so for years and
>> thousands of messages.
>
> Well, bully for you - for me it's currently a crock on the road, which
> is why I was asking for advice, not lectures.

Which is why we need more information to begin to help. Just saying that it
doesn't work is not enough to go on.

There are many users of Mail with many different mail servers that have
managed to get it to work smoothly. We should focus on what is different for
you. I am not familiar with AT&T 's set up, but have had similar issues with
Comcast when they switch configurations.

>> Eudora was ok good at the time, but when it left out encryption and
>> signing etc, it was time to abandon.
>
> Which is why I moved to Mail. Seems like a big mistake now.

You haven't convinced me that the problem is with Mail and not with the
configuration.

A valid criticism of Mail may be that it is not providing error messages
that help you understand the problem.  But the errors returned by mail
servers are rather cryptic themselves so Mail may not have much to go on.

How about you post the settings that you have for you mail account? There
have been a couple of suggestions about port numbers and authentication.
Let's work together to see if we can help you.
William Clark - 07 Feb 2010 19:49 GMT
> On 2/7/10 8:13 AM, "William Clark" <clark@nospam.matsceng.ohio-state.edu>
> wrote:
[quoted text clipped - 23 lines]
> If you want help from people who are knowledgeable about a specific tool,
> calling it a piece of crap is not a good way to open the discussion.

Yes, well if you are stuck in DC in this storm, and can't even send
e-mail from the connection you are paying $11 per day for, then you
would probably get a little terse, too. I apologize, but that's the
reason, and I don't need someone coming on like Aunt Mary - keep that
for PC nutters :-)

> >> Mail works reliably, at least for me, and has done so for years and
> >> thousands of messages.
[quoted text clipped - 25 lines]
> have been a couple of suggestions about port numbers and authentication.
> Let's work together to see if we can help you.

Here is what puzzles me. If I use the webmail program on my browser, I
can both receive and send - it's just miserable to use.

So I am connected to two mail servers:

mail.ecr6.ohio-state.edu and
pop-server.columbus.rr.com

for incoming mail and

smtp.ecr6.ohio-state.edu and
smtp-serever.columbus.rr.com

for sending.

They are both connected to port 110 in, and to server port 587. I
changed to 587 from the original 25 on advice, but it makes no
difference.

Anything else needed? (And I do appreciate the help :-))
Jolly Roger - 07 Feb 2010 20:17 GMT
In article
<clark-386CFF.14495707022010@charm.magnus.acs.ohio-state.edu>,

> Here is what puzzles me. If I use the webmail program on my browser, I
> can both receive and send - it's just miserable to use.

The web mail program runs on their web server - not your computer.
That's quite a critical difference in this case.

I suspect your email server is refusing to send email from outside the
network on which the server runs. I've given you very precise steps to
figure out if this is the case. The ball is now in your court to follow
those steps and post the information gleaned from following those steps
here for diagnosis.

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JR

Steven Fisher - 07 Feb 2010 18:23 GMT
In article
<clark-4A57E2.08131207022010@charm.magnus.acs.ohio-state.edu>,

> Don't be so patronizing - this is nonsense that Mail won't do what
> Eudora has done seamlessly for years.

But Mail does do it. And if you'd concentrated on your problem you'd
have a fix by now, instead of being added to killfiles.

Humility is helpful when you need help.

Steve
William Clark - 07 Feb 2010 19:41 GMT
> In article
> <clark-4A57E2.08131207022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 8 lines]
>
> Steve

Fine - good riddance to you.
Steven Fisher - 07 Feb 2010 19:45 GMT
In article
<clark-53109D.14413607022010@charm.magnus.acs.ohio-state.edu>,

> Fine - good riddance to you.

So now we're on to personal attacks?

Fine, then: f.ck you, you ignorant, petulant, whiny little sh.t. The
newsgroup does not owe you f.cking anything, despite your ignorance,
your whining, and your insults. f.ck off and die.

Steve
William Clark - 07 Feb 2010 23:02 GMT
> In article
> <clark-53109D.14413607022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 8 lines]
>
> Steve

Oh, grow up.
Michael Vilain - 07 Feb 2010 20:34 GMT
In article
<clark-53109D.14413607022010@charm.magnus.acs.ohio-state.edu>,

> > In article
> > <clark-4A57E2.08131207022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 10 lines]
>
> Fine - good riddance to you.

I have AT&T/Yahoo configured to use Mail and it works just fine.  The
email address I use is my AT&T email address _with_ the "@att.net".

The Incoming server is pop.att.yahoo.com

username is my email address (william.clark@att.net or whatever

password is the password I use on the web site to authenticate my
account when it was created

The outgoing mail server (SMTP) are different than most.

Server name: smtp.att.yahoo.com
server port: 465
use SSL sockets CHECKED
Authentication via PASSWORD
username is my email address (william.clark@att.net)
password is the account password

I also configured postfix on my system so I could connect to the AT&T
server via the mail command line.

Now calm down, take a Malox and if you want help, be civil.

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DeeDee, don't press that button!  DeeDee!  NO!  Dee...
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dorayme - 07 Feb 2010 22:03 GMT
In article
<sdfisher-847947.10233507022010@mara100-84.onlink.net>,

> In article
> <clark-4A57E2.08131207022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 8 lines]
>
> Steve

What a shame a bloke can't let off a bit of steam in frustration
with problems (like William Clarke obviously is experiencing)
without him encountering lilly-livered sensitive patronising
moralising folk always ready to killfile folk and boast publicly
about it.

Signature

dorayme

J.J. O'Shea - 07 Feb 2010 15:34 GMT
> Can someone help with this problem, that is driving me nuts. I recently
> switched from Eudora to Mail, and it has been working fine from my
[quoted text clipped - 12 lines]
>
> Any help appreciated.

I'd say that your problem is _not_ in Mail. Indeed, I'd say that it's in
whatever AT&T has done this time. The 'check SMTP' error means that Mail has
sent your request to connect to AT&T and got back something it didn't like.
Most likely this was due to AT&T screwing with stuff. See
<http://blog.adamnash.com/2008/04/10/how-to-fix-smtp-errors-from-yahooatt-dsl-
on-mac-os-x-mail/> for further info.

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William Clark - 07 Feb 2010 16:13 GMT
> > Can someone help with this problem, that is driving me nuts. I recently
> > switched from Eudora to Mail, and it has been working fine from my
[quoted text clipped - 19 lines]
> <http://blog.adamnash.com/2008/04/10/how-to-fix-smtp-errors-from-yahooatt-dsl-
> on-mac-os-x-mail/> for further info.

If I post a message using 25 as the SMTP port I get the "check SMTP . .
" error. If I change this port to 587, as was suggested, I get "The
sender address clark@matsceng.ohio-state.edu was rejected by the server".

Something has changed, but even going through the Yahoo process for
this, doesn't work.
Jolly Roger - 07 Feb 2010 16:16 GMT
In article
<clark-71217B.11131907022010@charm.magnus.acs.ohio-state.edu>,

> If I post a message using 25 as the SMTP port I get the "check SMTP . .
> " error. If I change this port to 587, as was suggested, I get "The
> sender address clark@matsceng.ohio-state.edu was rejected by the server".
>
> Something has changed, but even going through the Yahoo process for
> this, doesn't work.

Does the mail server at ohio-state.edu allow you to send messages from
outside of the school network? If not (which is often the case), then
that may be the problem.  Try sending from another account that you know
allows you to send off-network.

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Fred Bambrough - 07 Feb 2010 17:01 GMT
[snip]
> If I post a message using 25 as the SMTP port I get the "check SMTP . .
> " error. If I change this port to 587, as was suggested, I get "The
> sender address clark@matsceng.ohio-state.edu was rejected by the server".
>
> Something has changed, but even going through the Yahoo process for
> this, doesn't work.

If it's similar to my ISP then port 587 requires password authentication
whereas port 25 requires you to be logged in to your ISP's server direct.

Signature

Fred

William Clark - 07 Feb 2010 19:05 GMT
> [snip]
> > If I post a message using 25 as the SMTP port I get the "check SMTP . .
[quoted text clipped - 6 lines]
> If it's similar to my ISP then port 587 requires password authentication
> whereas port 25 requires you to be logged in to your ISP's server direct.

It has prompted me for a password a couple of times and I have given it,
but still no joy.
Fred Bambrough - 07 Feb 2010 19:57 GMT
> > [snip]
> > > If I post a message using 25 as the SMTP port I get the "check SMTP . .
[quoted text clipped - 9 lines]
> It has prompted me for a password a couple of times and I have given it,
> but still no joy.

I think the password required is usually the one you use to log into your
ISP rather than the one you use to connect to email. Is that the one you
provided?

Signature

Fred

Jolly Roger - 07 Feb 2010 20:14 GMT
In article
<clark-44088F.14051407022010@charm.magnus.acs.ohio-state.edu>,

> > [snip]
> > > If I post a message using 25 as the SMTP port I get the "check SMTP . .
[quoted text clipped - 9 lines]
> It has prompted me for a password a couple of times and I have given it,
> but still no joy.

Why nobody is asking you to paste messages verbatim from the Mail
Connection Doctor is beyond me. Knowing the exact email server response
is critical to others being able to help you effectively.

1. Open Mail.
2. Ensure Mail is not actively checking any other email accounts. If you
have accounts scheduled to be checked regularly, you may want to
temporarily take all of them offline.
3. From the Mail menu bar, choose Window > Connection Doctor.
4. Click the Show Detail button.
5. Right-click the Inbox folder for the account in question, and choose
Get New Mail from account.
6. Paste the resulting connection doctor output in a post here if you
need help figuring out what it means.

..or for a simpler, more direct way, without the potential for confusion
from your other email accounts and Mail's own interactions, you could
just do as this page describes, as I have already asked you once to do:

<http://www.simplescripts.de/smtp-check-port-25-telnet-command.htm>

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JR

William Clark - 07 Feb 2010 23:10 GMT
> In article
> <clark-44088F.14051407022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 34 lines]
>
> <http://www.simplescripts.de/smtp-check-port-25-telnet-command.htm>

Perhaps it is because I am on 10.4.11, but I don't get the option to
Show Detail on the Connection Doctor. It just shows both my other
accounts connected to the internet.
Robert Haar - 08 Feb 2010 00:28 GMT
On 2/7/10 6:10 PM, "William Clark" <clark@nospam.matsceng.ohio-state.edu>
wrote:

>> Why nobody is asking you to paste messages verbatim from the Mail
>> Connection Doctor is beyond me. Knowing the exact email server response
>> is critical to others being able to help you effectively.

>> ..or for a simpler, more direct way, without the potential for confusion
>> from your other email accounts and Mail's own interactions, you could
[quoted text clipped - 5 lines]
> Show Detail on the Connection Doctor. It just shows both my other
> accounts connected to the internet.

That helps - some. Most of us are running a more recent version of Mac OS. I
admit that I don't remember the precise details of Mail under 10.4 . At that
time, Comcast had not moved off the default port numbers.

Look at Mail -> Preferences -> Accounts. What does that show under the
Accounts and Advanced tabs? Make sure that you password is entered in
Accounts screen and the Advanced tab shows authenticate with password. Also
make sure that the outgoing mail is sent to the SMTP server for your
service.
Jolly Roger - 08 Feb 2010 04:03 GMT
In article
<clark-48404E.18102807022010@charm.magnus.acs.ohio-state.edu>,

> > In article
> > <clark-44088F.14051407022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 44 lines]
> Show Detail on the Connection Doctor. It just shows both my other
> accounts connected to the internet.

Then follow the directions on the web page for crying out loud:

<http://www.simplescripts.de/smtp-check-port-25-telnet-command.htm>

This is the third time I am asking. How many more times do I have to ask
you to do it? I'm trying to help YOU, for Pete's sake. The least you
could do is try...

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JR

erilar - 08 Feb 2010 15:20 GMT
> 1. Open Mail.
> 2. Ensure Mail is not actively checking any other email accounts. If you
[quoted text clipped - 6 lines]
> 6. Paste the resulting connection doctor output in a post here if you
> need help figuring out what it means.

I've been wondering whether to try this for the next time I visit my
daughter, so I just tried to follow the above instructions, but I have
no Show Detail button.  I do have some details showing, but they list my
five mail addresses AND one that just says mail.chibardun.net, which I
suspect might be the outgoing mail from all of them, as all the separate
addresses receive mail wherever I am but none can send away from home.

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Jolly Roger - 08 Feb 2010 15:46 GMT
> > 1. Open Mail.
> > 2. Ensure Mail is not actively checking any other email accounts. If you
[quoted text clipped - 13 lines]
> suspect might be the outgoing mail from all of them, as all the separate
> addresses receive mail wherever I am but none can send away from home.

Then you must be using an old version of Mail.

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Send responses to the relevant news group rather than email to me.
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JR

erilar - 08 Feb 2010 17:21 GMT
> > I've been wondering whether to try this for the next time I visit my
> > daughter, so I just tried to follow the above instructions, but I have
[quoted text clipped - 4 lines]
>
> Then you must be using an old version of Mail.

It says 2.1.3  Is that old?  I've told Software Update to shut up
because it's forever bothering me to update stuff I never use. A
mistake, perhaps 8-)

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J.J. O'Shea - 08 Feb 2010 18:42 GMT
>>> I've been wondering whether to try this for the next time I visit my
>>> daughter, so I just tried to follow the above instructions, but I have
[quoted text clipped - 6 lines]
>
> It says 2.1.3  Is that old?

Fairly. The current version is 4.2. Are you still running Tiger?

>  I've told Software Update to shut up
> because it's forever bothering me to update stuff I never use. A
> mistake, perhaps 8-)

You really should at least install the security updates.

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erilar - 08 Feb 2010 20:14 GMT
> >>> I've been wondering whether to try this for the next time I visit my
> >>> daughter, so I just tried to follow the above instructions, but I have
[quoted text clipped - 8 lines]
>
> Fairly. The current version is 4.2. Are you still running Tiger?

OS 10.4.11

> >  I've told Software Update to shut up
> > because it's forever bothering me to update stuff I never use. A
> > mistake, perhaps 8-)
>
> You really should at least install the security updates.

Oh, I do that now and again.  I probably didn't notice the Mail updates.  
Either that, or I didn't want to chance having it "updated" to the point
of making it less convenient, which is what happens to me with 9 out of
10 "updates".  I mistakenly "updated" Firefox, found the newer version
still suffered the same gremlin I had in the old one and it was LESS
useful for what I was still using it for. Getting back to my favorite
version was a major chore.  So I generally accept security updates and
whatever they do to Safari and keep using my older versions of most
programs I'm happy with.

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Jolly Roger - 08 Feb 2010 22:03 GMT
> > >>> I've been wondering whether to try this for the next time I visit my
> > >>> daughter, so I just tried to follow the above instructions, but I have
[quoted text clipped - 12 lines]
>
> OS 10.4.11

No wonder. Mac OS X has had two major releases since 10.4. You should
really consider upgrading.  ; )

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erilar - 08 Feb 2010 22:55 GMT
> > OS 10.4.11
>
> No wonder. Mac OS X has had two major releases since 10.4. You should
> really consider upgrading.  ; )

I'm afraid of losing software I use constantly, to be honest.  I've been
hit with that before on upgrades.  I still miss being able to use things
I lost with the upgrade to OS 10 on my laptop(some of which I have
stashed on the G4, which is still 9.2.2), even if it DOES have a lot
more RAM(for which I bought it, mostly)

Yes, I know I sound like a Luddite, but I subscribe  rather strongly to
"If it ain't broke, don't fix it"  8-)

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Jolly Roger - 09 Feb 2010 00:06 GMT
> > > OS 10.4.11
> >
[quoted text clipped - 9 lines]
> Yes, I know I sound like a Luddite, but I subscribe  rather strongly to
> "If it ain't broke, don't fix it"  8-)

Only in this case, it's broke...

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Howard - 10 Feb 2010 14:43 GMT
On Sat, 6 Feb 2010 18:47:25 -0500, William Clark wrote

> > > What the hell is up with this piece of crap called Mail? I wish to God I
> > > had stayed with Eudora, but how do I get this damn Mail thing to work as
> > > it should?

If I were you with this problem I would switch now and for all to Gmail.
 End of problems.

H
TaliesinSoft - 10 Feb 2010 14:56 GMT
>>>> What the hell is up with this piece of crap called Mail? I wish to God I
>>>> had stayed with Eudora, but how do I get this damn Mail thing to work as
>>>> it should?
>
> If I were you with this problem I would switch now and for all to Gmail.
>   End of problems.

I'm a user of Mail and have no recollections of ever experiencing a
problem with it. My incoming mail is sorted according to the rules I
have established, and I have never been informed of any problems with
my outgoing mail. Perhaps this is because I receive and send mail from
MobileMe.

--
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Howard - 10 Feb 2010 17:07 GMT
> >>>> What the hell is up with this piece of crap called Mail? I wish to God I
> >>>> had stayed with Eudora, but how do I get this damn Mail thing to work as
[quoted text clipped - 8 lines]
> my outgoing mail. Perhaps this is because I receive and send mail from
> MobileMe.

Yes.  We had problems when travelling to the US exactly like the OP.  We
changed our corp hosting to Gmail, retained our domain name and are
problem free now.

H
isw - 10 Feb 2010 18:36 GMT
> > >>>> What the hell is up with this piece of crap called Mail? I wish to God
> > >>>> I
[quoted text clipped - 14 lines]
> changed our corp hosting to Gmail, retained our domain name and are
> problem free now.

As someone else observed, the problem is almost certainly not with Mail,
but with the way it is set up -- i.e. it was not told how to communicate
properly with a given POP or SMTP server. My suspicion is that somebody
has given Mail the wrong port numbers. A phone call to the ISP will
reveal the correct ones (and usually, help in getting it set up
correctly).

Isaac
William Clark - 10 Feb 2010 21:27 GMT
> > > >>>> What the hell is up with this piece of crap called Mail? I wish to
> > > >>>> God
[quoted text clipped - 26 lines]
>
> Isaac

OK, I believe I located the problem. First I changed the Server port to
587, as advised. Then I also set up "Authentication", to use a
"Password", and gave it my local username and password. Then both in and
out mail seems to work, and it now also works now that I am back home. I
did not have to use the username/password combo on my local server from
my office.

To me the problem does lie with Mail, not because the program is faulty
per se, but because it gives absolutely no assistance to anyone setting
it up - you have to figure it our by yourself (or with help from this
ng). Most similar programs have some sort of interactive dialog built in
to help the ignorant.

Thanks again for all your help. I wish that Apple had been as thoughtful
:-)
Tom Stiller - 10 Feb 2010 22:04 GMT
In article
<clark-DF725D.16273310022010@charm.magnus.acs.ohio-state.edu>,

> To me the problem does lie with Mail, not because the program is faulty
> per se, but because it gives absolutely no assistance to anyone setting
> it up - you have to figure it our by yourself (or with help from this
> ng). Most similar programs have some sort of interactive dialog built in
> to help the ignorant.

I don't know how Apple can be responsible for the setup quirks that
every mail server in the world might implement.  

It would seem to me that the mail server's organization should publish
setup instructions for their server on a few, if not most of the mail
clients in common use.  One or two examples are usually enough to help
set up a client for which there are no specific instructions.

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William Clark - 11 Feb 2010 13:09 GMT
> In article
> <clark-DF725D.16273310022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 7 lines]
> I don't know how Apple can be responsible for the setup quirks that
> every mail server in the world might implement.  

Fair enough, but it really is not a quirky set up - it's about as
vanilla as can be for someone on the road.

> It would seem to me that the mail server's organization should publish
> setup instructions for their server on a few, if not most of the mail
> clients in common use.  One or two examples are usually enough to help
> set up a client for which there are no specific instructions.

Such examples could have been included with Mail.
Mike Rosenberg - 11 Feb 2010 13:59 GMT
> > It would seem to me that the mail server's organization should publish
> > setup instructions for their server on a few, if not most of the mail
> > clients in common use.  One or two examples are usually enough to help
> > set up a client for which there are no specific instructions.
>
> Such examples could have been included with Mail.

He meant one or two examples from the mail server's organization. Seeing
instructions for, say, Outlook Express and Thunderbird, should help one
figure out how to set up other mail clients using the specified
settings.

> Fair enough, but it really is not a quirky set up - it's about as
> vanilla as can be for someone on the road.

Vanilla? Well, if we're using that analogy, have you ever noticed how
many varieties of vanilla ice cream one brand may sell?

Setting up to use an SMTP server could require just port 25, 465, just
port 587, it could allow 465 and 587 (but usually not 25 if it includes
those two). Password authentication is pretty standard, but it can
require just the user name or the entire email address. SSL may be
required, and if it's not, having it on generally won't work.

Comcast for the longest time had port 25 without authentication when
you're at home using their cable internet, some variation of the above
when you're away, and while they haven't officially abandoned port 25,
no authentication, sometimes it simply stops working reliably or at all
for some users.

AT&T has been setting up new users and attempting to migrate old users
to their Yahoo servers. Here, in former Bellsouth country, the old
mail.bellsouth.net on port 25 with no authentication, never fails to
work when one's at home, but the Yahoo smtp settings are far from
reliable from any location.

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Tom Stiller - 11 Feb 2010 14:20 GMT
In article
<clark-54710F.08095611022010@charm.magnus.acs.ohio-state.edu>,

> > In article
> > <clark-DF725D.16273310022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 17 lines]
>
> Such examples could have been included with Mail.

And which mail server organizations should Apple have offended by
omitting them.

The Mail help section on adding accounts leads you to
<https://support.apple.com/kb/HT1277> which would have aided you in
obtaining the proper configuration.

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William Clark - 12 Feb 2010 02:05 GMT
> In article
> <clark-54710F.08095611022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 28 lines]
> <https://support.apple.com/kb/HT1277> which would have aided you in
> obtaining the proper configuration.

Well, it didn't, because I could not find anything that referred to
anything prior to 10.5.
Mike Rosenberg - 12 Feb 2010 13:41 GMT
> > The Mail help section on adding accounts leads you to
> > <https://support.apple.com/kb/HT1277> which would have aided you in
> > obtaining the proper configuration.
>
> Well, it didn't, because I could not find anything that referred to
> anything prior to 10.5.

Before you responde, did you even look at the page Tom provided?
Apparently not, because it says:

"Products Affected
Mail, Mac OS X 10.4, Mac OS X 10.3, Mac OS X 10.2, Mac OS X 10.1, Mac OS
X 10.5, Mac OS X 10.6, iPhone"

"Are you having issues sending, receiving, or configuring Mail? If so,
ask your Internet service provider (or email provider if it's different
than your ISP) the following questions to verify that your account is
set up correctly in Mail. You can print (or copy and paste to a text
document) and keep this "cheat sheet" to record your email provider's
settings for future reference. This sheet can make it easier for you
when configuring Mail in Mac OS X or on iPhone or iPod touch, or when
contacting your provider."

It then provides a table with all the server settings one needs to know
from their mail hosting provider to configure _any_ mail client.

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William Clark - 12 Feb 2010 19:15 GMT
> > > The Mail help section on adding accounts leads you to
> > > <https://support.apple.com/kb/HT1277> which would have aided you in
[quoted text clipped - 21 lines]
> It then provides a table with all the server settings one needs to know
> from their mail hosting provider to configure _any_ mail client.

That would have helped, but I didn't get pointed to that from the
program, only to the page set for 10.5 only. The other problem is that
the intermediate provider at the hotel was AT&T, my home ISPs are a
university one and RoadRunner. If you have ever tried dealing with AT&T
from a hotel, then you can understand the level of frustration. I spent
well over two hours just trying to get to talk to someone there who had
a clue about Mail.
Steven Fisher - 12 Feb 2010 17:07 GMT
> Well, it didn't, because I could not find anything that referred to
> anything prior to 10.5.

Whine, whine, whine. Look, your posts prove you're lazy. You didn't
upgrade, you didn't search. There's nothing wrong with that. Until you
insist on blaming everyone else. That's when you become a lazy moron
instead of just lazy.
William Clark - 12 Feb 2010 19:12 GMT
> > Well, it didn't, because I could not find anything that referred to
> > anything prior to 10.5.
[quoted text clipped - 3 lines]
> insist on blaming everyone else. That's when you become a lazy moron
> instead of just lazy.

I didn't upgrade this machine because I have scientific apps on it that  
I need for research which have not all been migrated to 10.5. Plus, my
travel machine is a PowerBook G4. So in future, I suggest finding out a
little more about someone's situation before you get so arrogantly
Protestant with them. Otherwise you become nothing more than a lazy
moron.
dorayme - 12 Feb 2010 23:16 GMT
> > Well, it didn't, because I could not find anything that referred to
> > anything prior to 10.5.
[quoted text clipped - 3 lines]
> insist on blaming everyone else. That's when you become a lazy moron
> instead of just lazy.

Stop being such a twerp and attacking the guy so much. It is you
that is doing a lot of the whining, it is just that you are
packaging the whinging differently.

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dorayme

Steven Fisher - 13 Feb 2010 00:51 GMT
> Stop being such a twerp and attacking the guy so much. It is you
> that is doing a lot of the whining, it is just that you are
> packaging the whinging differently.

Just killfile me if you don't like my posts, as I'm going to killfile you.
dorayme - 13 Feb 2010 01:47 GMT
> > Stop being such a twerp and attacking the guy so much. It is you
> > that is doing a lot of the whining, it is just that you are
> > packaging the whinging differently.
>
> Just killfile me if you don't like my posts, as I'm going to killfile you.

Note how this creep thinks all is about irrelevant things like
boasting about killfiling people (the Jolly Roger disease) and
liking things.

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dorayme

Steven Fisher - 13 Feb 2010 02:51 GMT
> Note how this creep thinks all is about irrelevant things like
> boasting about killfiling people (the Jolly Roger disease) and
> liking things.

No, I just noticed you pull topics into meta arguments on penis size
and other irrelevancies frequently. That doesn't interest me. Stay on
topic.
dorayme - 13 Feb 2010 04:00 GMT
> > Note how this creep thinks all is about irrelevant things like
> > boasting about killfiling people (the Jolly Roger disease) and
[quoted text clipped - 3 lines]
> and other irrelevancies frequently. That doesn't interest me. Stay on
> topic.

I have no idea what you are babbling about. I do not discuss
sexual matters on usenet.

You really need to control yourself, take an anger management
course, stop getting excited. Persuade Jolly Roger (who actually
gets pissed off if the people he is trying so desperately to help
do not do exactly what he says to do). Because he cannot
understand that folk are more complicated than Texan Bush type
"you are for or against us", he just treats the people he is
trying to help with contempt. Why go down this road?

Me unjustifiably irrelevant on usenet? Now I know you are
kidding. Look, I'd love to sit and chat to you but I am a bit
busy. Please say nothing more to me unless you are going to be
nice.

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dorayme

Steven Fisher - 13 Feb 2010 21:13 GMT
> Please say nothing more to me unless you are going to be nice.

Please remember you said that the next time YOU reply to ME. Your
rudeness TO ME was how this started, remember?

You deserve a lot more rudeness, but I find it takes a lot of effort
for me, and I just can't be bothered.
Mike Rosenberg - 13 Feb 2010 21:19 GMT
> You deserve a lot more rudeness, but I find it takes a lot of effort
> for me, and I just can't be bothered.

Oh, you should see the fun banter she and "Nick Naym" had a while back!

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Steven Fisher - 13 Feb 2010 21:57 GMT
>> You deserve a lot more rudeness, but I find it takes a lot of effort
>> for me, and I just can't be bothered.
>
> Oh, you should see the fun banter she and "Nick Naym" had a while back!

Ah, that's a relief. I'll let someone it comes more naturally to do it.
I'm Canadian, after all: polite and apathetic. See? I couldn't even
muster up an exclamation point there. :)
Mike Rosenberg - 13 Feb 2010 22:03 GMT
> >> You deserve a lot more rudeness, but I find it takes a lot of effort
> >> for me, and I just can't be bothered.
> >
> > Oh, you should see the fun banter she and "Nick Naym" had a while back!
>
> Ah, that's a relief. I'll let someone it comes more naturally to do it.

Well, actually, in that thread it was "Nick" I found more objectionable.

> I'm Canadian, after all: polite and apathetic. See? I couldn't even
> muster up an exclamation point there. :)

Must... resist... urge...

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dorayme - 13 Feb 2010 22:58 GMT
> >> You deserve a lot more rudeness, but I find it takes a lot of effort
> >> for me, and I just can't be bothered.
[quoted text clipped - 4 lines]
> I'm Canadian, after all: polite and apathetic. See? I couldn't even
> muster up an exclamation point there. :)

There was a wonderful thread recently where a Canadian attacks a
Yank viciously, the point being that Canadians can be not so
polite! Forthright comes to my Australian mind!

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Fred Moore - 14 Feb 2010 17:13 GMT
> I'm Canadian, after all: polite and apathetic.

Never driven the 401 in Toronto, eh?  ;)
Nick Naym - 15 Feb 2010 01:34 GMT
>> You deserve a lot more rudeness, but I find it takes a lot of effort
>> for me, and I just can't be bothered.
>
> Oh, you should see the fun banter she and "Nick Naym" had a while back!

She?

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Mike Rosenberg - 15 Feb 2010 01:41 GMT
> > Oh, you should see the fun banter she and "Nick Naym" had a while back!
>
> She?

Yes. And I told you that back in the aforementioned thread, too.

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Nick Naym - 15 Feb 2010 01:43 GMT
>>> Oh, you should see the fun banter she and "Nick Naym" had a while back!
>>
>> She?
>
> Yes. And I told you that back in the aforementioned thread, too.

Do you recall the particular thread?

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Mike Rosenberg - 15 Feb 2010 14:06 GMT
> >>> Oh, you should see the fun banter she and "Nick Naym" had a while back!
> >>
[quoted text clipped - 3 lines]
>
> Do you recall the particular thread?

How would I be talking about it if I didn't recall it?

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Nick Naym - 16 Feb 2010 03:57 GMT
>>>>> Oh, you should see the fun banter she and "Nick Naym" had a while back!
>>>>
[quoted text clipped - 5 lines]
>
> How would I be talking about it if I didn't recall it?

Thanks for the answer, Mike.

http://tinyurl.com/yewhh6e

Now, how about an actionable response?

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dorayme - 16 Feb 2010 04:10 GMT
In article
<C79F81E9.533B2%nicknaym@_remove_this_gmail.com.invalid>,

> >>>>> Oh, you should see the fun banter she and "Nick Naym" had a while back!
> >>>>
[quoted text clipped - 11 lines]
>
> Now, how about an actionable response?

How about not?

Talking about jokes (that is, if you have time, Nick, I realise a
rabbit or a sheep is beckoning you urgently - as ever), here is
my latest creation:

"Last night I threw such a loud party that I called the police
myself to complain about the noise."

Whaddyouthink? Is it safe to give up my day job and write for/
appear as a stand-up comic?

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dorayme

Nick Naym - 16 Feb 2010 06:06 GMT
> In article
> <C79F81E9.533B2%nicknaym@_remove_this_gmail.com.invalid>,
[quoted text clipped - 23 lines]
> "Last night I threw such a loud party that I called the police
> myself to complain about the noise."

Henny Youngman, 1956?


> Whaddyouthink? Is it safe to give up my day job

Sheepherder?

> and write for/
> appear as a stand-up comic?

More like a sit-down fool.

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dorayme - 16 Feb 2010 07:30 GMT
In article
<C79FA02C.533C7%nicknaym@_remove_this_gmail.com.invalid>,

> > Talking about jokes, here is
> > my latest creation:
[quoted text clipped - 8 lines]
>
> More like a sit-down fool.

I forgot what a snide unpleasant fellow you were. Never mind.
Anyway, it's been lovely, but I have to scream now. Do me a
favour, don't miss a good chance to shut up from now on. It is
obvious that you are a waste of two billion years of evolution.

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Mike Rosenberg - 16 Feb 2010 13:08 GMT
> Now, how about an actionable response?

Maybe if you'd explain what it actually is you want to know.

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Jim Carlson - 16 Feb 2010 16:35 GMT
> > Now, how about an actionable response?
>
> Maybe if you'd explain what it actually is you want to know.

I think he wants you to put in the time and effort to search for that
thread instead of doing it himself.
Nick Naym - 16 Feb 2010 18:00 GMT
>>> Now, how about an actionable response?
>>
>> Maybe if you'd explain what it actually is you want to know.
>
> I think he wants you to put in the time and effort to search for that
> thread instead of doing it himself.

Close, but no cigar: He already _knows_ which thread it is (at least, that's
what he seemed to imply). Not knowing what to search on (beyond the possible
posters' names (Mike, dorayme, Nick)) resulted in scads of difficult to cull
posts within Entourage (which is where all the posts I've saved are stored
on my machine).

Of course, there may be a simple way to search on the 'net that I, a
relatively inexperienced newsgrouper, am unaware of. If so, I'd be most
grateful if you'd tell me how.

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Mike Rosenberg - 16 Feb 2010 21:27 GMT
> >>> Now, how about an actionable response?
> >>
[quoted text clipped - 5 lines]
> Close, but no cigar: He already _knows_ which thread it is (at least, that's
> what he seemed to imply).

You wanted to know the _subject_ of the thread? Why didn't you just ask
that directly in the first place? If you had, I would have answered
directly. That answer, though, is that I haven't the slightest idea.
It's not as if the bickering between you and dorayme had anything at all
to do with the subject. I just know that I joked about making you sit at
separate dinner tables and you somehow took that to mean I was siding
with you.

> Not knowing what to search on (beyond the possible
> posters' names (Mike, dorayme, Nick)) resulted in scads of difficult to cull
[quoted text clipped - 4 lines]
> relatively inexperienced newsgrouper, am unaware of. If so, I'd be most
> grateful if you'd tell me how.

http://groups.google.com/advanced_search?hl=en&q=&hl=en&

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Nick Naym - 17 Feb 2010 04:02 GMT
>>>>> Now, how about an actionable response?
>>>>
[quoted text clipped - 24 lines]
>
> http://groups.google.com/advanced_search?hl=en&q=&hl=en&

Not any more helpful than running through my own copies saved in Entourage.

I finally was able to find a single reference you made; it was a one-liner
that didn't make any sense to me then (other than the suggestion that you
somehow knew/know that dorayme is female...or at least not male ;) ), and,
without additional qualification/reference/context, still doesn't:

------------------------------------------------

Subject: Re: Google is NOT my friend  :-\
Date: Monday, December 7, 2009 9:26 PM
From: Mike Rosenberg <mikePOST@TOGROUPmacconsult.com>
Newsgroups: comp.sys.mac.apps
 
Nick Naym <nicknaym@[remove_this].gmail.com> wrote:

> He can probably go without the coffee; maybe without the tea; but without
> the sheep? NOOOOOO WAY!

There's only one "he" among the two of you.

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------------------------------------------------

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dorayme - 17 Feb 2010 04:12 GMT
In article
<C7A0D478.5348D%nicknaym@_remove_this_gmail.com.invalid>,

Could you please stop discussing my sex. It is none of your
business. Besides, I'm not your type, I'm not inflatable.

Your business is sheep, and assorted pliable small animals. From
what I have heard, you seem quite uninterested in their sex. Do
me a favour, be a real man and try a piranha.

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Nick Naym - 17 Feb 2010 04:46 GMT
> In article
> <C7A0D478.5348D%nicknaym@_remove_this_gmail.com.invalid>,
>
> Could you please stop discussing my sex.

Androgyny is an interesting subject.

> It is none of your
> business. Besides, I'm not your type, I'm not inflatable.

That's my type? What is yours...bicycle tires?


> Your business is sheep,

Still preoccupied with sheep, eh?

> and assorted pliable small animals.

I wouldn't think of raiding your stash of rubber duckies.

> From
> what I have heard, you seem quite uninterested in their sex.

Been hearing those strange voices again, dorayme?

> Do
> me a favour, be a real man and try a piranha.

Don't go away mad, dorayme...just go away.

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dorayme - 17 Feb 2010 05:02 GMT
In article
<C7A0DEF0.53496%nicknaym@_remove_this_gmail.com.invalid>,

> > In article
> > <C7A0D478.5348D%nicknaym@_remove_this_gmail.com.invalid>,
> >
> > Could you please stop discussing my sex.
>
> Androgyny is an interesting subject.

Thank you for not annoying me more than you do.

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dorayme

dorayme - 13 Feb 2010 21:39 GMT
> > Please say nothing more to me unless you are going to be nice.
>
[quoted text clipped - 3 lines]
> You deserve a lot more rudeness, but I find it takes a lot of effort
> for me, and I just can't be bothered.

I'm sorry Steve, but I really cannot accept this. If I deserve to
be rude to, then you have an obligation to be rude to me. Be a
man and do not shirk your obligations. <g>

Signature

dorayme

Howard - 13 Feb 2010 21:38 GMT
> Please say nothing more to me unless you are going to be
> nice.

"That's when you become a lazy moron
instead of just lazy."

Jeeez.. children !!!

H
Mike Rosenberg - 10 Feb 2010 22:11 GMT
> To me the problem does lie with Mail, not because the program is faulty
> per se, but because it gives absolutely no assistance to anyone setting
> it up - you have to figure it our by yourself (or with help from this
> ng). Most similar programs have some sort of interactive dialog built in
> to help the ignorant.

The problem with that notion is that the mail hosting company decides
exactly which server settings you have to use. No interactive dialog can
tell you what to try - you have to find out from the powers that be.

Starting with Leopard, Mail will attempt to do that for you
automatically, and in many cases it gets things right. I don't think
Entourage or Thunderbird do that. I know for sure Eudora doesn't,
referring to the real Eudora, not the relabelled Thunderbird version,
and I've seen some cases where that Eudora can't connect at all to
servers that newer apps can.

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Richard Maine - 10 Feb 2010 23:01 GMT
> > To me the problem does lie with Mail, not because the program is faulty
> > per se, but because it gives absolutely no assistance to anyone setting
[quoted text clipped - 5 lines]
> exactly which server settings you have to use. No interactive dialog can
> tell you what to try - you have to find out from the powers that be.

For one particular, there is no way that Mail is going to know what user
name you need for authentication. Different hosting companies use
different patterns; there isn't a general answer. If you know the setup
of a particular company, you can give a suggestion based on that, but
you can't tell in general for an arbitrary hosting company.

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Richard Maine                    | Good judgment comes from experience;
email: last name at domain . net | experience comes from bad judgment.
domain: summertriangle           |  -- Mark Twain

Jolly Roger - 11 Feb 2010 01:01 GMT
In article
<clark-DF725D.16273310022010@charm.magnus.acs.ohio-state.edu>,

> To me the problem does lie with Mail, not because the program is faulty
> per se, but because it gives absolutely no assistance to anyone setting
> it up - you have to figure it our by yourself (or with help from this
> ng).

IIRC, you are using a very old version of Mail. So that statement is
unfair. Newer versions of Mail do offer more ways to figure out what's
wrong.

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William Clark - 11 Feb 2010 13:08 GMT
> In article
> <clark-DF725D.16273310022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 7 lines]
> unfair. Newer versions of Mail do offer more ways to figure out what's
> wrong.

Indeed, but that is really not an excuse for not having done it with the
Tiger version.
Mike Rosenberg - 11 Feb 2010 13:59 GMT
> Indeed, but that is really not an excuse for not having done it with the
> Tiger version.

Let's see now. They come out with a new product, Leopard, with a lot of
new features. In addition to the obvious ones like Time Machine and
Spaces, there are some big changes in Mail, including stationery and the
previously mentioned improvements in setting up accounts.

You choose not to buy the new product but you want the new features
anyway? Hey, just be glad they kept upgrading your Safari.

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William Clark - 12 Feb 2010 19:19 GMT
> > Indeed, but that is really not an excuse for not having done it with the
> > Tiger version.
[quoted text clipped - 6 lines]
> You choose not to buy the new product but you want the new features
> anyway? Hey, just be glad they kept upgrading your Safari.

I am more than ready to upgrade, but all my research apps are not as
yet. All I was asking for was a decent help file!

Oh, and I have given up on Safari - I don't have all day to wait for it
to load, and Firefox is so much faster to do that.
dorayme - 12 Feb 2010 23:28 GMT
In article
<clark-4B28C5.14190912022010@charm.magnus.acs.ohio-state.edu>,

> Oh, and I have given up on Safari - I don't have all day to wait for it
> to load, and Firefox is so much faster to do that.

My Firefox (3.5.7) takes ages compared to my Safari 3.1.2 to
launch. Perhaps you are meaning to load websites.

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dorayme

Jolly Roger - 13 Feb 2010 18:30 GMT
In article
<clark-4B28C5.14190912022010@charm.magnus.acs.ohio-state.edu>,

> > > Indeed, but that is really not an excuse for not having done it with the
> > > Tiger version.
[quoted text clipped - 12 lines]
> Oh, and I have given up on Safari - I don't have all day to wait for it
> to load, and Firefox is so much faster to do that.

Not in 10.6.  : )

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Steven Fisher - 12 Feb 2010 17:04 GMT
> Indeed, but that is really not an excuse for not having done it with the
> Tiger version.

If 10.4 was perfect, there wouldn't've needed to be a 10.5. And it
would have come out in 2020 or so.
William Clark - 12 Feb 2010 19:17 GMT
> > Indeed, but that is really not an excuse for not having done it with the
> > Tiger version.
>
> If 10.4 was perfect, there wouldn't've needed to be a 10.5. And it
> would have come out in 2020 or so.

And every important piece of scientific software needed for advanced
research would have been migrated, too. But it hasn't.
dorayme - 12 Feb 2010 23:14 GMT
> > Indeed, but that is really not an excuse for not having done it with the
> > Tiger version.
>
> If 10.4 was perfect, there wouldn't've needed to be a 10.5. And it
> would have come out in 2020 or so.

In this consumer society, better is never a particularly strong
reason to produce different...

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dorayme

Steven Fisher - 11 Feb 2010 03:40 GMT
> To me the problem does lie with Mail, not because the program is faulty
> per se, but because it gives absolutely no assistance to anyone setting
> it up - you have to figure it our by yourself (or with help from this
> ng). Most similar programs have some sort of interactive dialog built in
> to help the ignorant.

The Mail included with 10.5 and later not only includes a connection
doctor, but also checks which ports to use when you're setting up the
account automatically. It even automatically chooses your user name
based on your email address. It also checks your account settings as
you work through the account setup process and warns you if anything's
gone wrong.

So yeah, maybe part of the problem was Mail. But it was fixed two years ago.
William Clark - 11 Feb 2010 13:07 GMT
> > To me the problem does lie with Mail, not because the program is faulty
> > per se, but because it gives absolutely no assistance to anyone setting
[quoted text clipped - 10 lines]
>
> So yeah, maybe part of the problem was Mail. But it was fixed two years ago.

Not if you are still using Tiger on an older machine, it wasn't.
Connection Doctor in 10.4 is essentially useless.
Robert Haar - 11 Feb 2010 15:01 GMT
On 2/11/10 8:07 AM, "William Clark" <clark@nospam.matsceng.ohio-state.edu>
wrote:

>> So yeah, maybe part of the problem was Mail. But it was fixed two years ago.
>
> Not if you are still using Tiger on an older machine, it wasn't.
> Connection Doctor in 10.4 is essentially useless.

I'd say that the fix was available (upgrade the OS version) but you chose to
not use it.
William Clark - 12 Feb 2010 19:19 GMT
> On 2/11/10 8:07 AM, "William Clark" <clark@nospam.matsceng.ohio-state.edu>
> wrote:
[quoted text clipped - 7 lines]
> I'd say that the fix was available (upgrade the OS version) but you chose to
> not use it.

I did not have a choice if I wanted my research apps all to work.
Steven Fisher - 12 Feb 2010 17:03 GMT
> Not if you are still using Tiger on an older machine, it wasn't.

Which means the fix is available but you didn't get it.
William Clark - 12 Feb 2010 19:19 GMT
> > Not if you are still using Tiger on an older machine, it wasn't.
>
> Which means the fix is available but you didn't get it.

See above posts before you jump to the wrong conclusion again.
Michael Vilain - 11 Feb 2010 04:28 GMT
In article
<clark-DF725D.16273310022010@charm.magnus.acs.ohio-state.edu>,

> > > > >>>> What the hell is up with this piece of crap called Mail? I wish to
> > > > >>>> God
[quoted text clipped - 42 lines]
> Thanks again for all your help. I wish that Apple had been as thoughtful
> :-)

It's impossible to make something idiotproof because idiots are so
ingenious--corollary to Murphy's Law

Don't try to teach a pig to sing.  It frustrates you and annoys the
pig--Lazarus Long

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You - 11 Feb 2010 19:13 GMT
In article
<clark-DF725D.16273310022010@charm.magnus.acs.ohio-state.edu>,

> To me the problem does lie with Mail, not because the program is faulty
> per se, but because it gives absolutely no assistance to anyone setting
[quoted text clipped - 4 lines]
> Thanks again for all your help. I wish that Apple had been as thoughtful
> :-)

Yep, YOU actually have to be smarter than the computer in front of
you.....
Barry Margolin - 12 Feb 2010 01:30 GMT
> In article
> <clark-DF725D.16273310022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 10 lines]
> Yep, YOU actually have to be smarter than the computer in front of
> you.....

Not a great advertisement for "the computer for the rest of us".

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Barry Margolin, barmar@alum.mit.edu
Arlington, MA
*** PLEASE post questions in newsgroups, not directly to me ***
*** PLEASE don't copy me on replies, I'll read them in the group ***

William Clark - 12 Feb 2010 02:07 GMT
> In article
> <clark-DF725D.16273310022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 10 lines]
> Yep, YOU actually have to be smarter than the computer in front of
> you.....

Actually, I am. I'm just not a psychic, which I needed to be in this
case.
Mike Rosenberg - 12 Feb 2010 13:41 GMT
> Actually, I am. I'm just not a psychic, which I needed to be in this
> case.

No, you simply needed to ask the people in charge of your mail servers
what settings are required to connect to those specific servers.

What you seem to want is for the programmers at Apple to be psychic.

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Richard Maine - 12 Feb 2010 16:47 GMT
> > Actually, I am. I'm just not a psychic, which I needed to be in this
> > case.
[quoted text clipped - 3 lines]
>
> What you seem to want is for the programmers at Apple to be psychic.

I see more that he wants to blame someone else for his difficulty and
they seemed handy.

I am somehow reminded of a user of one of my application programs who
came to me a decade or two (hmm, probably closer to 2) ago reporting
that the program no longer worked. That was pretty much the entire
report, with no more details. The program still seemed to be working
fine as far as I could see, so I went to watch him try to run it.

Turns out that the problem was that he could no longer log into the
central computer (this was in the days when most of our apps were run on
a central computer instead of desktops). Most of what he did on the
computer was run my app, so I guess he thought of it as all part of the
same thing and reported it as a problem relating to my app.

Oh, and the reason he couldn't log onto the central computer was that he
had forgotten his user name... which was the same as his last name. When
I reminded him that it was the same as his last name, that wasn't quite
enough prompt for him to come up with it. Not one of his better days.
:-) He (and I) had gone to college in the late 60's and I'm moderately
sure he had experimented with some drugs (which wasn't my style). Most
of the time he was reasonably bright, but every so often he would have
brief periods that I'm suspicious were much delayed symptoms of the
prior drug use; some of them can so that.

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Richard Maine                    | Good judgment comes from experience;
email: last name at domain . net | experience comes from bad judgment.
domain: summertriangle           |  -- Mark Twain

William Clark - 12 Feb 2010 19:08 GMT
> > > Actually, I am. I'm just not a psychic, which I needed to be in this
> > > case.
[quoted text clipped - 28 lines]
> brief periods that I'm suspicious were much delayed symptoms of the
> prior drug use; some of them can so that.

Well, thanks for the free amateur psychoanalysis. Actually, all I wanted
was for the built in help files to suggest places to start with  this.
That would have been enough.
dorayme - 12 Feb 2010 23:25 GMT
In article
<clark-68EEBC.14083312022010@charm.magnus.acs.ohio-state.edu>,

> Well, thanks for the free amateur psychoanalysis. Actually, all I wanted
> was for the built in help files to suggest places to start with  this.
> That would have been enough.

Generally, there are a few people here (typical of many usenet
groups), who will just stick to technical advice and in important
addition, *simply understand* a few background things about human
beings. But too many are autistically inclined with no people
skills. It is frustrating and pathetic.

If anyone finds these remarks of mine helpful, please send a
small donation.

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dorayme

William Clark - 13 Feb 2010 22:00 GMT
> In article
> <clark-68EEBC.14083312022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 11 lines]
> If anyone finds these remarks of mine helpful, please send a
> small donation.

I guess I now know why they are computer geeks, and not fully functional
human beings ;-)
William Clark - 12 Feb 2010 19:06 GMT
> > Actually, I am. I'm just not a psychic, which I needed to be in this
> > case.
[quoted text clipped - 3 lines]
>
> What you seem to want is for the programmers at Apple to be psychic.

Agreed, but not really feasible when I am 400 miles away from them, and
neither provider answers phones.
Mike Rosenberg - 12 Feb 2010 22:12 GMT
> Agreed, but not really feasible when I am 400 miles away from them, and
> neither provider answers phones.

Tom Stiller found that page at Apple's support site. I just Googled and
quickly found AT&T's mail server settings.

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William Clark - 13 Feb 2010 21:59 GMT
> > Agreed, but not really feasible when I am 400 miles away from them, and
> > neither provider answers phones.
>
> Tom Stiller found that page at Apple's support site. I just Googled and
> quickly found AT&T's mail server settings.

Yes, but with all due respect, a) that form would only help if I could
get hold of an AT&T tech person on the phone form my hotel. Believe me,
I tried. And tried. And tried. The only AT&T settings I could find
directed me to setting up a Yahoo account, which I did, but to no avail.
Had I been at home when this happened, it would have been sorted in no
time.
erilar - 10 Feb 2010 17:15 GMT
> I'm a user of Mail and have no recollections of ever experiencing a
> problem with it. My incoming mail is sorted according to the rules I
> have established, and I have never been informed of any problems with
> my outgoing mail. Perhaps this is because I receive and send mail from
> MobileMe.

I've been using it since I bought my laptop and agree.  I had Eudora on
the old computer but didn't upgrade that.  I can't send from it away
from home, but it seems that may be my fault for not "up"grading.  (more
"up"grades throw out features I like and use than add anything useful,
so I put them off as long as possible)

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isw - 10 Feb 2010 18:29 GMT
> > > > What the hell is up with this piece of crap called Mail? I wish to God I
> > > > had stayed with Eudora, but how do I get this damn Mail thing to work as
> > > > it should?
>
> If I were you with this problem I would switch now and for all to Gmail.
>   End of problems.

And the end of your control over your messages...

Isaac
Mike Rosenberg - 10 Feb 2010 19:21 GMT
> > If I were you with this problem I would switch now and for all to Gmail.
> >   End of problems.
>
> And the end of your control over your messages...

Unless you use your account via Mail. Oh, wait a minute...  ;-)

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Howard - 11 Feb 2010 16:42 GMT
> In article <1jdpcuv.ugf0ato91f5uN%Howard.not@home.com>, >
Howard.not@home.com (Howard) wrote: > > >  On Sat, 6 Feb 2010 18:47:25
-0500, William Clark wrote > > > > > > > What the hell is up with this
piece of crap called Mail? I wish to God I > > > > > had stayed with
Eudora, but how do I get this damn Mail thing to work as > > > > > it
should? > > > > If I were you with this problem I would switch now and
for all to Gmail. > >   End of problems. > > And the end of your control
over your messages... >

What control do you lose ?

H
Jolly Roger - 07 Feb 2010 16:38 GMT
In article
<clark-6B77BD.18472506022010@charm.magnus.acs.ohio-state.edu>,

> Can someone help with this problem, that is driving me nuts. I recently
> switched from Eudora to Mail, and it has been working fine from my
[quoted text clipped - 12 lines]
>
> Any help appreciated.

Have you tried using the 'telnet' program in a terminal window to test
the SMTP connection yourself without Mail's interference?  Here's a
run-down of how to do it:

<http://www.simplescripts.de/smtp-check-port-25-telnet-command.htm>

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William Clark - 07 Feb 2010 19:41 GMT
> In article
> <clark-6B77BD.18472506022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 21 lines]
>
> <http://www.simplescripts.de/smtp-check-port-25-telnet-command.htm>

Using telnet tells me that I am connected to the server(s). It seems to
me the problem is in Mail itself.
Jolly Roger - 07 Feb 2010 20:09 GMT
In article
<clark-941886.14410707022010@charm.magnus.acs.ohio-state.edu>,

> > In article
> > <clark-6B77BD.18472506022010@charm.magnus.acs.ohio-state.edu>,
[quoted text clipped - 24 lines]
> Using telnet tells me that I am connected to the server(s). It seems to
> me the problem is in Mail itself.

Being connected is not enough. An email server always accepts
connections when running correctly, but may not allow you to send email
depending on email server settings. You need to actually *send* a
message, as described on the web page I posted.

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