Corrupted diacritical accents in iTunes 7.7

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Daniella - 20 Jul 2008 03:38 GMT

I updated to iTunes 7.7 (running OS X 10.4.11) and discovered that all
the diacritical accents in the mp3 tags have been corrupted. They
still look normal in the play window, but when I open info for any
mp3, I get strange-looking words. Since much of my iTune library
consists of Brazilian music, this is a major annoyance.

Obviously, I can't go through thousands of to correct the problem
manually.
Can anyone think of a way to solve this problem?

--
Daniella

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gtr - 20 Jul 2008 07:29 GMT

> I updated to iTunes 7.7 (running OS X 10.4.11) and discovered that all
> the diacritical accents in the mp3 tags have been corrupted. They
[quoted text clipped - 5 lines]
> manually.
> Can anyone think of a way to solve this problem?

Hmm. I can't believe that they corrupted the id3 tags of all the tunes
in the original files. Can you open the files with Media Rage or some
other program to inspect the tags outside iTunes to find out how they
look there. It would seem that they would have been crunching away
re-tagging files for a few hours on your collection, at least as I
project your voluminous collection...

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Thank you and have a nice day.

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Daniella - 21 Jul 2008 01:22 GMT

> Can you open the files with Media Rage or some
> other program to inspect the tags outside iTunes to find out how they
> look there.

Thanks for your response.

In Media Rage the tags look normal. They also look normal in the
iTunes playlist, but once I've opened info for any tune, the accents
are corrupted, and from then on they're also corrupted in the iTunes
playlist and in the Finder .

Repairing permissions has not helped.

--
Daniella

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gtr - 21 Jul 2008 05:25 GMT

>> Can you open the files with Media Rage or some
>> other program to inspect the tags outside iTunes to find out how they
[quoted text clipped - 8 lines]
>
> Repairing permissions has not helped.

You might pursue this here:
http://discussions.apple.com/category.jspa?categoryID=149

To ensure I am following. First they look cool, then you open info
(inside iTunes), then they are corrupt. At that point how do they look
in Media Rage? Did the iTunes access corrupt the orginal id3 tags in
the file?

If they still look good in media rage and you can't get a more
substantial response from someone in authority I personally would use
Time Machine to help me migrate back to iTunes 7.6.

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Thank you and have a nice day.

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Daniella - 21 Jul 2008 18:35 GMT

> You might pursue this here:http://discussions.apple.com/category.jspa?categoryID=149

I have done so. Have also posted to macosx.com and am awaiting reply.

> To ensure I am following. First they look cool, then you open info
> (inside iTunes), then they are corrupt.

At lease, most look cool to begin with. There are a few that look
corrupted in the playlist.

> At that point how do they look in Media Rage?

Corrupted diacritics look normal in Media Rage. However, they no
longer look normal in the Finder. If the accents occur in an artist's
name or album title, iTunes opens a separate folder with the corrupted
name, so tunes whose title does not include diacritical accents are no
longer grouped in the same folder with the accented ones.

> If they still look good in media rage and you can't get a more
> substantial response from someone in authority I personally would use
> Time Machine to help me migrate back to iTunes 7.6.

I have thought of doing so. If the folks at macosx.com can't crack the
problem, I'll definitely try to go back to the previous release.

Thank you.
--
Daniella

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Daniella - 21 Jul 2008 18:58 GMT

I just discovered that the accents look normal in the playlist until I
play a specific track. As soon as it starts playing, the accents
change.

--
Daniella

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Daniella - 21 Jul 2008 19:30 GMT

Here's an answer provided by Nick Holmes:

http://discussions.apple.com/thread.jspa?messageID=7673307#7673307

In iTunes, select your Music Library (the first entry at the top left
in the side bar)

Press cmd & A keys (Select All)

In the menu bar, go to Advanced > Convert ID3 tags. Click on "None" to
reveal the choices available and choose version 2.4, then on click
OK.

Note: this will not repair damaged accented characters on songs you
have already played since updating to iTunes 7.7. You should correct
these before updating the tags.
___________________________________

I didn't get a chance to try the above solution, since I had already
downloaded iTunes 7.7 again and reinstalled it. The problem has
disappeared.

--
Daniella

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Daniella - 21 Jul 2008 20:10 GMT

> You might pursue this here:http://discussions.apple.com/category.jspa?categoryID=149

Thanks for your suggestion. I had posted a question at macosx.com a
couple of days ago and was awaiting a reply. It came far more quickly
from Nick Holmes at discussions.apple.com:

In iTunes, select your Music Library (the first entry at the top left
in the side bar)
Press cmd & A keys (Select All)
In the menu bar, go to Advanced > Convert ID3 tags. Click on "None"
to
reveal the choices available and choose version 2.4, then on click
OK.
Note: this will not repair damaged accented characters on songs you
have already played since updating to iTunes 7.7. You should correct
these before updating the tags.
___________________________________

This did the trick.

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Mac Forum / Applications / Mac Applications / July 2008

Corrupted diacritical accents in iTunes 7.7