VPN - Secureclient

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Hans Puype - 18 Jun 2008 22:42 GMT

Hi,

In order to be able to make a VPN-connection with the computer system of
my company, I needed to install Check Point Secureclient on my iMac at
home, together with a certificate.

I think I did everything right, as the SecureClient status window says
I'm connected.

Then I try to log in, but I don't succeed.

My company's system administrator asked my to ping the company's url,
which says:
--- xxx.xxx.x.xxx ping statistics ---
20 packets transmitted, 20 packets received, +38 duplicates, 0% packet
loss
round-trip min/avg/max/stddev = 23.738/28.367/34.880/2.508 ms

Anyone who can help me further? I'm not a network expert as you probably
noticed ... :-)
The system administrator doesn't have any knowledge of OsX.

Thank you in advance,
Hans

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Stephen Adams - 19 Jun 2008 00:22 GMT

>Hi,
>
[quoted text clipped - 17 lines]
>noticed ... :-)
>The system administrator doesn't have any knowledge of OsX.

From time to time, my SecureClient connection does not properly set
the DNS records. I have not been able to figure out why it happens.
At this point, I simply add the DNS entries once I make the connection.
Find out what the DNS servers are and manually enter them in the
network settings. See if that helps.

-Stephen

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"Quis custodiet ipsos custodes?" Stephen Adams
malchus842SP@AMgmail.com (remove SPAM to reply)

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Hans Puype - 19 Jun 2008 21:54 GMT

> >Hi,
> >
[quoted text clipped - 23 lines]
> Find out what the DNS servers are and manually enter them in the
> network settings. See if that helps.

Where can I do that ?

Reply to this Message

Stephen Adams - 20 Jun 2008 02:12 GMT

>> >Hi,
>> >
[quoted text clipped - 25 lines]
>
>Where can I do that ?

In System Preferences, Networks. Find your active network connection and
add your work DNS to the list that is there. Do remember to remove them
when you break the connection.

See if that makes it work...

-Stephen

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"Quis custodiet ipsos custodes?" Stephen Adams
malchus842SP@AMgmail.com (remove SPAM to reply)

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John Holt - 21 Jun 2008 23:25 GMT

> Hi,
>
[quoted text clipped - 20 lines]
> Thank you in advance,
> Hans

If you employ a firewall on your end, you need make certain that you
are not blocking the VPN access. In addition, there are both TCP and
UDP protocols, and the system employed by your company may have only
one enabled. Your network admin will know which protocol is enabled or
if both protocols are enabled. If only one protocol is enabled, make
certain that your client is configured to use the enabled protocol.

Finally, it may be the unfortunate case that you have a firewall router
on your end and it has an error in handling VPN traffic. You may need
to directly attach to the cable modem or DSL modem to exonerate your
firewall router.

Good luck,

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John Holt

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Mac Forum / Applications / Mac Applications / June 2008

VPN - Secureclient