HP Scanjet 8250 Scanner problems

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Hamad bin Turki al Salami - 20 May 2008 23:15 GMT

Is anyone out there having success using an HP 8200 series scanner on
OSX? I can't get mine to work under either OSX Tiger 10.4.11 or
Leopard 10.5.2. Under Tiger, when I initiate a scan on the scanner,
the HP Scan Pro app starts and then immediately crashes. Under Leopard,
Scan Pro doesn't even start automatically. If I start it manually,
it crashes immediately.

As near as I can tell, the software installed correctly. It just doesn't
work.

The scanner doesn't seem to be the problem. I'm able to make scans
without problem using the demo version of VueScan. For $39.95 I can buy
VueScan and be done with it, but I'd rather not have to spend the money.

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Michael Vilain - 21 May 2008 02:01 GMT

> Is anyone out there having success using an HP 8200 series scanner on
> OSX? I can't get mine to work under either OSX Tiger 10.4.11 or
[quoted text clipped - 9 lines]
> without problem using the demo version of VueScan. For $39.95 I can buy
> VueScan and be done with it, but I'd rather not have to spend the money.

You've taking the time to Google for HP's drivers and installed them,
right? I found the drivers using "HP Scanjet 8250 drivers". The files
are rather large (100MB+ on some) so if you don't have broadband, you
may want to pop for the CD.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=e
n&cc=us&prodNameId=214604&prodTypeId=15179&prodSeriesId=214599&swLang=8&t
askId=135&swEnvOID=219

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Erik Richard Sørensen - 21 May 2008 08:57 GMT

> Is anyone out there having success using an HP 8200 series scanner on
> OSX? I can't get mine to work under either OSX Tiger 10.4.11 or
[quoted text clipped - 5 lines]
> As near as I can tell, the software installed correctly. It just doesn't
> work.

Try first of all to delete all HP prefs files for the scanner from
username/library/preferences along with the folder 'By Host' also in the
prefs folder. Restart with the scanner connected and turned on.

The HP site says, it is Leopard and Tiger compatible... - Have you
updated the software lately after you've installed latest versions of
Tiger and Leopard?

Due to the HP website, it uses same drivers and software as the 8270
"CDHP Scanjet 8200c/8270 Series Software and Drivers". You can obtain
that full ver. 9.0 CD directly from HP. It is released nov.07. - HP will
have some money for sending the CDs, but I'm not sure how much they
claim at your place...

You can also download each part manually from this site. - I'll
recommend to see, what versions are on your own orig. CD and then
download the versions on the site, that are newer than those of yours.
CD - HP Scanjet 8200c/8270 Series Software and Drivers

> The scanner doesn't seem to be the problem. I'm able to make scans
> without problem using the demo version of VueScan. For $39.95 I can buy
> VueScan and be done with it, but I'd rather not have to spend the money.

Vuescan works with nearly everything, and so do Silverfast. Do take a
look at their products too before deciding, whether and what to buy...

SilverFast SE (Hewlett Packard) 6.5.5r5 (updated April 2008) scanner
software http://www.versiontracker.com/dyn/moreinfo/macosx/10074
SilverFast Ai STUDIO 6.5.5r5 (Updated March 2008) scanner software for
most scanners http://www.versiontracker.com/dyn/moreinfo/macosx/4003

cheers, Erik Richard

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Mac Forum / Applications / Mac Applications / May 2008

HP Scanjet 8250 Scanner problems