iTunes - does not get song names - what could be wrong (PC)

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Marc Heusser - 14 May 2008 17:50 GMT

Helping a friend on a PC:
the song names cannot be found, or so says iTunes (on a Windows PC).

What could be wrong?
Internet access (eg webpages) works at the same time.

TIA

Marc

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sbt - 14 May 2008 18:05 GMT

> Helping a friend on a PC:
> the song names cannot be found, or so says iTunes (on a Windows PC).
[quoted text clipped - 3 lines]
>
> TIA

Does the problem persist across all CDs or just one (or a few)?

Song names are retrieved from GraceNote (formerly known as CDDB). The
CD must be in the database and is found by matching "n" songs of
durations d1 thru dn, in order. If the CD was created as a mix, the
likelihood of its being in the database is vanishingly small.
Similarly, many LP conversions and CDs have just never been added (and
many that are present have data entry errors) -- I have a couple of
older CDs that weren't present, so I submitted them for addition a
couple years back, but not everyone does the same.

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Mac Forum / Applications / Mac Applications / May 2008

iTunes - does not get song names - what could be wrong (PC)