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Mac Forum / Applications / Mac Applications / March 2008Microsoft Office 2008 Special Media Edition -- Sweet Deal
In the middle January I purchased a (actually redundant) copy of Office 2004 Student / Teacher edition so that I could then qualify for the very low cost upgrade to Office 2008 Special Media Edition which normally sells for a smidgen under $500, but which I could have for under $10 if I had a recent purchase of Office 2004. I sent the requested information to Microsoft. Since then I haven't received a single communication from Microsoft and I'm curious as to whether others have received a reply.  SignatureJames Leo Ryan ..... Austin, Texas ..... taliesinsoft@mac.com > In the middle January I purchased a (actually redundant) copy of Office 2004 > Student / Teacher edition so that I could then qualify for the very low cost [quoted text clipped - 3 lines] > then I haven't received a single communication from Microsoft and I'm curious > as to whether others have received a reply. I ordered it on Black Friday. I have received a couple of e-mail that it is on back order. The first e-mail on Jan. 3 estimated a Jan. 28 ship date. LOL The second e-mail on Feb.13 estimates a March 10 ship date. SignatureCharles >> In the middle January I purchased a (actually redundant) copy of Office 2004 >> Student / Teacher edition so that I could then qualify for the very low cost [quoted text clipped - 8 lines] >ship date. LOL The second e-mail on Feb.13 estimates a March 10 ship >date. Same here, although they *did* charge my card for the shipping fee last week. *Somebody* there hasn't forgotten about me. :^) > >> In the middle January I purchased a (actually redundant) copy of Office > >> 2004 Student / Teacher edition so that I could then qualify for the [quoted text clipped - 12 lines] > Same here, although they *did* charge my card for the shipping fee > last week. *Somebody* there hasn't forgotten about me. :^) I ordered mine Nov. 12, 2007. I got an email confirmation with a link to the order status page but to see the order status I had to set up a user name and password on their site. The status shows the order is in process. I emailed MS a few weeks ago and they did respond very quickly but said they had not yet received my paperwork (proof of purchase, etc.). I re-sent it to them, followed up again and this is what I got back: "Your order is currently still in "pending" status while we await the processing of your proof of purchase materials. Note that it can take 4 weeks or more to process them once received. Beyond 4 weeks, you may wish to check any tracking information that may be available for your shipment to us." I sent the materials regular mail so I probably couldn't track them but I have all the copies and can send them again certified if necessary. It certainly sounds to me like they're in no hurry to fulfill these orders. SignatureYvonne Bowers Sonoma, CA. >> >> In the middle January I purchased a (actually redundant) copy of Office >> >> 2004 Student / Teacher edition so that I could then qualify for the [quoted text clipped - 32 lines] >It certainly sounds to me like they're in no hurry to fulfill these >orders. There's a phone number to call that was listed in one of the emails I received. I got more or less the same info when I called. It wouldn't break my heart if it didn't show up until after the first patches are released. I'm gonna pass on installing it until then anyway... > > In the middle January I purchased a (actually redundant) copy of Office > > 2004 [quoted text clipped - 12 lines] > ship date. LOL The second e-mail on Feb.13 estimates a March 10 ship > date. From what I can gather from people who own Office 2008, wait! Microsoft is no doubt fixing numerous problems and I suspect the delay is due to them wanting to remaster Office 2008 to include more bug fixes. > From what I can gather from people who own Office 2008, wait! Microsoft > is no doubt fixing numerous problems and I suspect the delay is due to > them wanting to remaster Office 2008 to include more bug fixes. I am personally not in a rush for it to come. The old version works fine. I ordered it because I got it for a pittance. I already have my $100 rebate check and it is in the bank. I did have to call them about that since they claimed I had not sent in the proof of purchase. That was funny cause when I called they did not argue, they said it was a mistake, that I had sent it in. I think they just wanted me to call and if I had not I probably would not have gotten the check. SignatureCharles > From what I can gather from people who own Office 2008, wait! Microsoft > is no doubt fixing numerous problems and I suspect the delay is due to > them wanting to remaster Office 2008 to include more bug fixes. I'm not in a hurry to receive it either, but I do want to actually receive it at some point. ; ) SignatureNote: Please send all responses to the relevant news group. If you must contact me through e-mail, let me know when you send email to this address so that your email doesn't get eaten by my SPAM filter. JR > In the middle January I purchased a (actually redundant) copy of Office 2004 > Student / Teacher edition so that I could then qualify for the very low cost [quoted text clipped - 3 lines] > then I haven't received a single communication from Microsoft and I'm curious > as to whether others have received a reply. Did you give Microsoft your email address? So far, I have received four "Order update" notice email messages from Microsoft stating the order is being delayed. The very first notice said that unless I contacted Microsoft, the order would automatically be cancelled! Luckily I read the message in its entirety and called to confirm I did indeed still want the product. So far, the ship date has been pushed to 1/7/2008, then to 1/28/2008, then to 2/18/2008, and again to 3/10/2008! It seems very fishy to me that Microsoft is unable to ship this to me when many, many others have already received theirs. I'm afraid Microsoft simply doesn't want to fulfill the order, because I would be getting it basically for free (the cost of shipping). If that turns out to be the case, and Microsoft somehow doesn't ship it to me, I will be very displeased. I ordered this product through Microsoft's own freaking promotion! If they didn't want to do the promotion, they shouldn't have offered it to begin with. SignatureNote: Please send all responses to the relevant news group. If you must contact me through e-mail, let me know when you send email to this address so that your email doesn't get eaten by my SPAM filter. JR I got the emails with the shifting ship date as well. The last one I got said 2/25. Then last week my CC was charged for shipping, so we'll see if it comes soon... >> In the middle January I purchased a (actually redundant) copy of Office >> 2004 [quoted text clipped - 27 lines] > promotion! If they didn't want to do the promotion, they shouldn't have > offered it to begin with. > I got the emails with the shifting ship date as well. The last one I got > said 2/25. Then last week my CC was charged for shipping, so we'll see if > it comes soon... 1. Don't top-post <http://en.wikipedia.org/wiki/Posting_style> 2. Do trim what you are replying to as much as possible whilst keeping some context. 3. It is illegal to charge for a product (or shipping) before it is actually shipped. SignatureBart: This is the worst day of my life. Homer: This is the worst day of your life SO FAR. > In the middle January I purchased a (actually redundant) copy of Office > 2004 Student / Teacher edition so that I could then qualify for the very [quoted text clipped - 3 lines] > Microsoft. Since then I haven't received a single communication from > Microsoft and I'm curious as to whether others have received a reply. I just now talked to a Microsoft support person at 1-888-285-6247, the telephone contact number which is on the Super Suite Deal redemption form. The person was unable to find any information regarding my order but stated that they had received over 30,000 orders and that they have not processed them all. It was suggested that I call back in a week or two. I do have copies of everything that was sent to Microsoft, and I also have the USPS delivery conformation that parcel (I had to include that idiot plastic box top with the Office 2004 serial number) I sent was received. So, we'll see! SignatureJames Leo Ryan ..... Austin, Texas ..... taliesinsoft@mac.com > I do have > copies of everything that was sent to Microsoft, and I also have the USPS > delivery conformation that parcel (I had to include that idiot plastic box > top with the Office 2004 serial number) I sent was received. Same here. They won't get away with "forgetting" me very easily. SignatureNote: Please send all responses to the relevant news group. If you must contact me through e-mail, let me know when you send email to this address so that your email doesn't get eaten by my SPAM filter. JR > > In the middle January I purchased a (actually redundant) copy of Office > > 2004 Student / Teacher edition so that I could then qualify for the very [quoted text clipped - 14 lines] > > So, we'll see! I got my copy of Office 2004 at the last moment and then went through the online order submission process. I checked over the weekend of the 22nd-23rd and saw that there was an issue with my order. I e-mailed them asking about it and they responded with this: "We apologize for any concern this status message may have caused. Please be assured that your proof of purchase materials have been received, and your order has been released to await shipment once inventory is available. The "issue" refers to the default back order status of all recently released orders for this offer." They have now charged my credit card and the status page says that the order has shipped. Via Airborne Express...lovely. They didn't provide a tracking number so I have no bloody idea when it'll show up and they never go to my apartment building to check if I'm home or to leave a note saying that they dropped it off at the office. They just go to the office and I don't know it's there unless the office calls me... Well, maybe it'll show up this week... Greg B. SignatureActual e-mail address is gregbuchner and I'm located at gmail.com > Via Airborne Express...lovely. They didn't provide a > tracking number so I have no bloody idea when it'll show up and they > never go to my apartment building to check if I'm home or to leave a > note saying that they dropped it off at the office. They just go to the > office and I don't know it's there unless the office calls me... Most Airborne packages are delivered by the USPS. SignatureBart: This is the worst day of my life. Homer: This is the worst day of your life SO FAR. > > Via Airborne Express...lovely. They didn't provide a > > tracking number so I have no bloody idea when it'll show up and they [quoted text clipped - 3 lines] > > Most Airborne packages are delivered by the USPS. The past three I've had delivered via Airborne Express (now a part of DHL) have all gone straight to the office without them coming by my apartment. USPS comes here. The normal letter carrier knows I'm home when he gets here. I never miss packages from USPS unless I'm actually not home. Greg B. SignatureActual e-mail address is gregbuchner and I'm located at gmail.com > > > Via Airborne Express...lovely. They didn't provide a > > > tracking number so I have no bloody idea when it'll show up and they [quoted text clipped - 9 lines] > when he gets here. I never miss packages from USPS unless I'm actually > not home. Right, but often the Airborne packages are delivered by the USPS package guy, not the USPS letter carrier. SignatureBart: This is the worst day of my life. Homer: This is the worst day of your life SO FAR. > > > > Via Airborne Express...lovely. They didn't provide a > > > > tracking number so I have no bloody idea when it'll show up and they [quoted text clipped - 12 lines] > Right, but often the Airborne packages are delivered by the USPS package > guy, not the USPS letter carrier. USPS has usually been pretty reliable. I say 'pretty reliable' because now knowing what you said, I don't know if they tried delivering my other packages. But USPS has always been good with packages. Stuff sent specifically via Airborne has been pretty unreliable for to my door delivery. Greg B. SignatureActual e-mail address is gregbuchner and I'm located at gmail.com >> > > > Via Airborne Express...lovely. They didn't provide a >> > > > tracking number so I have no bloody idea when it'll show up and they [quoted text clipped - 18 lines] >specifically via Airborne has been pretty unreliable for to my door >delivery. Mine showed up today via DHL. Held my breath, installed it, and all seems well here... > Mine showed up today via DHL. > > Held my breath, installed it, and all seems well here... I won't be installing mine until I know for certain they've fixed the lame-a.s broken Palm synchronization "support" in 2008 - which will hopefully entail releasing an update Palm Sync Conduit! Grrr... SignatureNote: Please send all responses to the relevant news group. E-mail sent to this address may be devoured by my very hungry SPAM filter. JR >> Mine showed up today via DHL. >> [quoted text clipped - 3 lines] >lame-a.s broken Palm synchronization "support" in 2008 - which will >hopefully entail releasing an update Palm Sync Conduit! Grrr... Hopefully they will. It's not something I need. The only annoyance for me so far is that even though the new Entourage imported all the existing rules it seems to ignore them until I edit and save each one. Annoying, but not a showstopper. I don't have that many rules. > I won't be installing mine until I know for certain they've fixed the > lame-a.s broken Palm synchronization "support" in 2008 What, you don't like having to do it indirectly via iCal and Address Book and losing your categories and such in the process? Signature<http://designsbymike.net/shop/mac.cgi> Mac and geek T-shirts & gifts <http://designsbymike.net/shop/musings.cgi> Muckraking T-shirts <http://designsbymike.net/shop/prius.cgi> Prius shirts/bumper stickers <http://bogart-tribute.net> Tribute to Humphrey Bogart > > I won't be installing mine until I know for certain they've fixed the > > lame-a.s broken Palm synchronization "support" in 2008 > > What, you don't like having to do it indirectly via iCal and Address > Book and losing your categories and such in the process? Don't forget about getting your address book entries imported into Erage 3 or 4 or even 8 fold! Hey, if one is good, 8 is better! SignatureBart: This is the worst day of my life. Homer: This is the worst day of your life SO FAR. > > I won't be installing mine until I know for certain they've fixed the > > lame-a.s broken Palm synchronization "support" in 2008 > > What, you don't like having to do it indirectly via iCal and Address > Book and losing your categories and such in the process? Not only do I not like [the idea of] it. I refuse to accept it as a valid replacement. SignatureNote: Please send all responses to the relevant news group. E-mail sent to this address may be devoured by my very hungry SPAM filter. JR > Not only do I not like [the idea of] it. I refuse to accept it as a > valid replacement Good, because it's absolutely not a valid replacement. Heck, it's not even a half-way decent invalid replacement. Signature<http://designsbymike.net/shop/mac.cgi> Mac and geek T-shirts & gifts <http://designsbymike.net/shop/musings.cgi> Muckraking T-shirts <http://designsbymike.net/shop/prius.cgi> Prius shirts/bumper stickers <http://bogart-tribute.net> Tribute to Humphrey Bogart > > Not only do I not like [the idea of] it. I refuse to accept it as a > > valid replacement > > Good, because it's absolutely not a valid replacement. Heck, it's not > even a half-way decent invalid replacement. I plan to call Microsoft the day after receiving Office 2008 to complain that I can no longer synchronize my Palm Treo. I'm going to play it very dumb and give them hell. I've set aside a couple hours - I think that should be long enough to make an impact. ; ) SignatureNote: Please send all responses to the relevant news group. E-mail sent to this address may be devoured by my very hungry SPAM filter. JR > > > > > Via Airborne Express...lovely. They didn't provide a > > > > > tracking number so I have no bloody idea when it'll show up and they [quoted text clipped - 19 lines] > specifically via Airborne has been pretty unreliable for to my door > delivery. Finally found out that I had a package in the office for my apartment complex. The two times I called to check, the person who signed for it wasn't there and the person in the office at the time was too busy. It arrived on the 3rd, the office called me up about it on the 8th, about 5 minutes before they were closing for the day. Forgot to pick it up yesterday, but did remember today. I did not get a tracking number from Microsoft. I did not get a notice from Airborne that they attempted to deliver a package to me. They just went right to the office. And it was Airborne who delivered it, not USPS. USPS, FedEx and UPS all manage to leave a note saying that I have a package in the office. I wonder why Airborne can't. I wonder if I'll ever use Airborne if I have a choice in the matter... Greg B. SignatureActual e-mail address is gregbuchner and I'm located at gmail.com > The person was unable to find any information regarding my order but stated > that they had received over 30,000 orders and that they have not processed > them all. My copy came today!!! SignatureCharles > > In the middle January I purchased a (actually redundant) copy of Office > > 2004 Student / Teacher edition so that I could then qualify for the very [quoted text clipped - 17 lines] > -- > James Leo Ryan ..... Austin, Texas ..... taliesins...@mac.com Gee, why is it so surprising the customer-service leader Microsoft is in no hurry to fulfill all its low-cost orders while people who pay full price get theirs? One can't help but wonder how much you've really saved after you've spent so much time on the phone. Craig http://www.pro-tape.com Authorized Apple Service Provider and Reseller In article <ecaf7ba8-2838-4b3f-af3a-6637a6cce4a8@h25g2000hsf.googlegroups.com>, > > > In the middle January I purchased a (actually redundant) copy of Office > > > 2004 Student / Teacher edition so that I could then qualify for the very [quoted text clipped - 19 lines] > full price get theirs? One can't help but wonder how much you've > really saved after you've spent so much time on the phone. Personally, I've only called once, and that took all of 5 minutes. 5 Minutes of my time is definitely worth the savings. SignatureNote: Please send all responses to the relevant news group. E-mail sent to this address may be devoured by my very hungry SPAM filter. JR >> In the middle January I purchased a (actually redundant) copy of Office >> 2004 Student / Teacher edition so that I could then qualify for the very [quoted text clipped - 14 lines] > > So, we'll see! Today I received an email from the "Microsoft Care Team" requesting that I fax to them copies of what I submitted by mail, stating when they receive them that my order will be processed. Why it had to be a fax and not just an email puzzles me. Given that I can't fax from home it cost me seven dollars to fax the materials. SignatureJames Leo Ryan ..... Austin, Texas ..... taliesinsoft@mac.com >>> In the middle January I purchased a (actually redundant) copy of Office >>> 2004 Student / Teacher edition so that I could then qualify for the very [quoted text clipped - 21 lines] > an email puzzles me. Given that I can't fax from home it cost me seven > dollars to fax the materials. This afternoon I received an email from Microsoft stating that the materials I sent in were satisfactory and that I am now officially on the list to get my Office 2008 Special Media Edition. The email even includes a link to track the status of the delivery. So the end result is that I will get the "Suite Deal" but what happened to the package I sent in and for which I got a delivery verification will apparently remain a mystery. SignatureJames Leo Ryan ..... Austin, Texas ..... taliesinsoft@mac.com > In the middle January I purchased a (actually redundant) copy of Office 2004 > Student / Teacher edition so that I could then qualify for the very low cost [quoted text clipped - 3 lines] > then I haven't received a single communication from Microsoft and I'm curious > as to whether others have received a reply. I just checked the status web page for my order, and the status has been changed to "Complete", which apparently means the order is fulfilled and has shipped: Product Price Qty Item# OFFICE MAC MEDIA EDITION 2008 EN DV $0.00 1 FWA-00062 Status: Complete I see no tracking number on the page. I'll give it a few days and call if I don't receive it by then. SignatureNote: Please send all responses to the relevant news group. E-mail sent to this address may be devoured by my very hungry SPAM filter. JR |
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