> I've looked at the Apple boards and there seems to be a lot of crashing
> of different kinds going on with iTunes 7.5. More than one person has
> mentioned it crashing when they try to open up the Preferences. Mine
> does this too (1.25GHz G4 eMac, 768Mb RAM). I haven't found any answers
> yet for this problem. Does anyone have any idea? It worked fine before
> the last update.
By the way, here is the crash report:
Date/Time: 2007-12-21 23:32:37.309 -0500
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [108]
Version: 7.5 (7.5)
Build Version: 6
Project Name: iTunes
Source Version: 7501901
PID: 392
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x6b386b3c
Thread 0 Crashed:
0 libSystem.B.dylib 0x900049f0 szone_malloc + 4280
1 libSystem.B.dylib 0x90003600 malloc + 632
2 ...ple.CoreServices.CarbonCore 0x90baa990 CSMemNewPtr + 52
3 ...ple.CoreServices.CarbonCore 0x90baa92c CSMemNewHandle + 52
4 com.apple.QD 0x9175eaa4 NewColorTable + 304
5 com.apple.QD 0x9175e81c GetCTable + 604
6 com.apple.QD 0x9175dfe4 NewGWorldPB + 532
7 com.apple.QD 0x9175ddb8 NewGWorldFromPtr + 132
8 com.apple.HIServices 0x9184c1ec
AddImageToIconData(unsigned long, void*) + 740
9 ...ple.CoreServices.OSServices 0x90ed48c8 _ISGoThruImageStorages +
116
10 com.apple.HIServices 0x9184bc94 ImageRefCacheGetter(long,
OpaqueISImageRef*) + 388
11 com.apple.HIServices 0x9184b9cc
IconPixMap::IconPixMap[unified](void*, char** (*)(unsigned long, void*),
unsigned long const*, bool) + 136
12 com.apple.HIServices 0x91852668 PlotIconRefInQDPort(Rect
const&, short, short, RGBColor const*, unsigned long, unsigned char,
void*, char** (*)(unsigned long, void*)) + 232
13 com.apple.HIServices 0x91852474 PlotIconRef + 316
14 com.apple.iTunes 0x001f8dd8 0x1000 + 2063832
15 com.apple.iTunes 0x001f9130 0x1000 + 2064688
16 com.apple.iTunes 0x0041a15c 0x1000 + 4297052
17 com.apple.HIToolbox 0x9337beac
HIUserPane::DrawSelf(short, __HIShape const*, CGContext*) + 116
18 com.apple.HIToolbox 0x932c56dc
HIView::DrawCacheOrSelf(short, __HIShape const*, CGContext*) + 328
19 com.apple.HIToolbox 0x932c5438 HIView::SendDraw(short,
OpaqueGrafPtr*, __HIShape const*, CGContext*) + 100
20 com.apple.HIToolbox 0x93373fd0
HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*,
OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 468
21 com.apple.HIToolbox 0x93374058
HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*,
OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 604
22 com.apple.HIToolbox 0x933736f0
HIView::DrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*,
unsigned long) + 312
23 com.apple.HIToolbox 0x9337cc74 DrawControls + 128
24 com.apple.HIToolbox 0x9337c96c DrawDialog + 104
25 com.apple.iTunes 0x0041ff9c 0x1000 + 4321180
26 com.apple.iTunes 0x004207cc 0x1000 + 4323276
27 com.apple.iTunes 0x0003e4b0 0x1000 + 251056
28 com.apple.iTunes 0x0007c74c 0x1000 + 505676
29 com.apple.HIToolbox 0x9329a934
DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*,
HandlerCallRec*) + 692
30 com.apple.HIToolbox 0x9329a08c
SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*,
HandlerCallRec*) + 372
31 com.apple.HIToolbox 0x932a0e90 SendEventToEventTarget +
40
32 com.apple.HIToolbox 0x933197e8
SendHICommandEvent(unsigned long, HICommand const*, unsigned long,
unsigned long, unsigned char, OpaqueEventTargetRef*,
OpaqueEventTargetRef*, OpaqueEventRef**) + 380
33 com.apple.HIToolbox 0x933496a0 SendMenuItemSelectedEvent
+ 136
34 com.apple.HIToolbox 0x933495a8
FinishMenuSelection(MenuData*, MenuData*, MenuResult*, MenuResult*,
unsigned long, unsigned long, unsigned long, unsigned char) + 144
35 com.apple.HIToolbox 0x93330a54 MenuSelectCore(MenuData*,
Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 404
36 com.apple.HIToolbox 0x9333053c MenuSelect + 100
37 com.apple.iTunes 0x0025c424 0x1000 + 2470948
38 com.apple.iTunes 0x00264b3c 0x1000 + 2505532
39 com.apple.iTunes 0x00265184 0x1000 + 2507140
40 com.apple.iTunes 0x0003cc68 0x1000 + 244840
41 com.apple.iTunes 0x00265864 0x1000 + 2508900
42 com.apple.iTunes 0x0000a97c 0x1000 + 39292
43 com.apple.iTunes 0x0000a680 0x1000 + 38528
Thread 1:
0 libSystem.B.dylib 0x9000b348 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.unsanity.ape 0xc0001bf4 __ape_agent + 296
3 libSystem.B.dylib 0x9002bd08 _pthread_body + 96
Thread 2:
0 libSystem.B.dylib 0x9000b348 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9b8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2bc CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x91457524
HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914572c4
CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002bd08 _pthread_body + 96
Thread 3:
0 libSystem.B.dylib 0x9002c3c8
semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x90030eac pthread_cond_wait + 480
2 com.apple.iTunes 0x0024b148 0x1000 + 2400584
3 com.apple.iTunes 0x00338bbc 0x1000 + 3374012
4 libSystem.B.dylib 0x9002bd08 _pthread_body + 96
Thread 4:
0 libSystem.B.dylib 0x9001f88c select + 12
1 com.apple.CoreFoundation 0x907f124c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002bd08 _pthread_body + 96
Thread 5:
0 libSystem.B.dylib 0x9000b348 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9b8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2bc CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907ed71c CFRunLoopRun + 52
5 com.apple.iTunes 0x002319a0 0x1000 + 2296224
6 libSystem.B.dylib 0x9002bd08 _pthread_body + 96
Thread 6:
0 libSystem.B.dylib 0x90054388
semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x90070be8
pthread_cond_timedwait_relative_np + 556
2 com.apple.iTunes 0x0024b0cc 0x1000 + 2400460
3 com.apple.iTunes 0x0024b3e4 0x1000 + 2401252
4 com.apple.iTunes 0x0024b530 0x1000 + 2401584
5 com.apple.iTunes 0x001f8644 0x1000 + 2061892
6 libSystem.B.dylib 0x9002bd08 _pthread_body + 96
Thread 7:
0 libSystem.B.dylib 0x90054388
semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x90070be8
pthread_cond_timedwait_relative_np + 556
2 com.apple.iTunes 0x0024b0cc 0x1000 + 2400460
3 com.apple.iTunes 0x0024b3e4 0x1000 + 2401252
4 com.apple.iTunes 0x0024b530 0x1000 + 2401584
5 com.apple.iTunes 0x001f8644 0x1000 + 2061892
6 libSystem.B.dylib 0x9002bd08 _pthread_body + 96
Thread 8:
0 libSystem.B.dylib 0x90054388
semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x90070be8
pthread_cond_timedwait_relative_np + 556
2 com.apple.iTunes 0x0024b0cc 0x1000 + 2400460
3 com.apple.iTunes 0x0024b3e4 0x1000 + 2401252
4 com.apple.iTunes 0x0024b530 0x1000 + 2401584
5 com.apple.iTunes 0x001f8644 0x1000 + 2061892
6 libSystem.B.dylib 0x9002bd08 _pthread_body + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000900049f0 srr1: 0x000000000200f030
vrsave: 0x0000000000000000
cr: 0x42844424 xer: 0x0000000020000003 lr:
0x00000000900049bc ctr: 0x0000000090014ba0
r0: 0x00000000900049bc r1: 0x00000000bfffd070 r2:
0x0000000042844422 r3: 0x000000000000000d
r4: 0x0000000000000000 r5: 0x000000000000000d r6:
0x00000000fffffff6 r7: 0x0000000000000003
r8: 0x0000000064383800 r9: 0x00000000bfffcfa5 r10:
0x0000000000000001 r11: 0x0000000042844422
r12: 0x0000000090014ba0 r13: 0x0000000000000000 r14:
0x0000000000000001 r15: 0x0000000020000004
r16: 0x00000000ffffffff r17: 0x00000000bfffd4f0 r18:
0x00000000bfffd510 r19: 0x0000000000000000
r20: 0x00000000a0003948 r21: 0x0000000000000000 r22:
0x000000000000001f r23: 0x0000000000000814
r24: 0x00000000028056be r25: 0x000000006b386b38 r26:
0x0000000002000000 r27: 0x000000006b386b38
r28: 0x0000000000000005 r29: 0x000000000256be00 r30:
0x0000000000000045 r31: 0x0000000090003948
Binary Images Description:
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/Applications/iTunes.app/Contents/MacOS/iTunes
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0x90aea000 - 0x90b5afff com.apple.framework.IOKit 1.4 (???)
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/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/C
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0x930d8000 - 0x93105fff com.apple.openscripting 1.2.5 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScr
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/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonS
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/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonP
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/System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93799000 - 0x93dccfff com.apple.AppKit 6.4.9 (824.44)
/System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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/System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94204000 - 0x942c9fff com.apple.audio.toolbox.AudioToolbox 1.4.7
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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/System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x947bf000 - 0x947cefff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frame
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0x947d6000 - 0x947e3fff libCSync.A.dylib
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0x94829000 - 0x94842fff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frame
works/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94849000 - 0x94b70fff com.apple.QuickTime 7.3.1
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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/System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSO
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ng
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/System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/
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/System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScript
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/System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore
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/System/Library/Frameworks/AGL.framework/Versions/A/AGL
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/System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTim
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/System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
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/Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationE
nhancer
Model: PowerMac6,4, BootROM 4.9.2f1, 1 processors, PowerPC G4 (1.5),
1.25 GHz, 768 MB
Graphics: ATI Radeon 9200, ATY,RV280, AGP, 32 MB
Memory Module: DIMM0/J2, 256 MB, DDR SDRAM, PC2700U-25330
Memory Module: DIMM1/J1, 512 MB, DDR SDRAM, PC2700U-25330
Modem: Jump, V.92, Version 1.0
Network Service: Built-in Ethernet, Ethernet, en0
Parallel ATA Device: HL-DT-ST DVD-RW GWA-4082B
Parallel ATA Device: ST380011A, 74.53 GB
USB Device: USB2.0 Storage Adaptor, DMI, Up to 480 Mb/sec, 500 mA
USB Device: FreeAgentDesktop, Seagate, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12
Mb/sec, 500 mA
USB Device: USB/PS2 Wheel Mouse, Kensington, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
FireWire Device: OXFORD IDE Device LUN 0, Oxford Semiconductor Ltd., Up
to 400 Mb/sec
FireWire Device: OXFORD IDE Device LUN 0, Oxford Semiconductor Ltd., Up
to 400 Mb/sec

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DexterSinister - 22 Dec 2007 04:54 GMT
> > I've looked at the Apple boards and there seems to be a lot of crashing
> > of different kinds going on with iTunes 7.5. More than one person has
[quoted text clipped - 4 lines]
>
> By the way, here is the crash report:
Not to worry. Figured it out myself. After a bunch of different fix
tries, I went into the Prefs in the Library and removed the iTunes
.plist files to the desktop. Voila--iTunes works now. Sure, had to do
things over, but it works.

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