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Mac Forum / Applications / Mac Applications / December 2007



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iChat - Video not available

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Cloy - 12 Dec 2007 23:31 GMT
I'm noticing that lately several of my iChat contacts appear with a
phone icon (audio connection) instead of a camera icon (video
connection).

Once I try to connection and then cancel the connection, the camera
icon appears and we initiate a video chat.

Bandwidth should not be a problem, and we're both on current Macbook
Pros. No bandwidth limit is set on either computer.

Any suggestions on resolving this would be appreciated.

TIA!  -c
Julian Woods - 13 Dec 2007 18:21 GMT
In article
<9bc78a04-9fe9-4e8e-82ef-9c95f264a935@t1g2000pra.googlegroups.com>,

> I'm noticing that lately several of my iChat contacts appear with a
> phone icon (audio connection) instead of a camera icon (video
[quoted text clipped - 9 lines]
>
> TIA!  -c

You are not alone. See:

http://discussions.apple.com/message.jspa?messageID=5925261#5925261

Good luck. I've tried everything but no go. Think we have to wait until
Apple sorts this out with a Leopard update.

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Nigel - 14 Dec 2007 04:02 GMT
> I'm noticing that lately several of my iChat contacts appear with a
> phone icon (audio connection) instead of a camera icon (video
[quoted text clipped - 9 lines]
>
> TIA!  -c

I suspect its the bandwidth available over the entire network between your
computers which after all is only as good as its weakness link. Im not sure
how iChat decides or determines that.

Nigel
Julian Woods - 15 Dec 2007 16:09 GMT
> > I'm noticing that lately several of my iChat contacts appear with a
> > phone icon (audio connection) instead of a camera icon (video
[quoted text clipped - 16 lines]
> Nigel
>  

Can't be bandwidth since Skype works for me without any problem.

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Nigel - 16 Dec 2007 22:59 GMT
>>> I'm noticing that lately several of my iChat contacts appear with a
>>> phone icon (audio connection) instead of a camera icon (video
[quoted text clipped - 18 lines]
>>
> Can't be bandwidth since Skype works for me without any problem.

Yes but skype may have a different bandwidth requirement - certainly the
video in iChat is much better suggesting it uses more. Ultimately if this is
the issue then I don't see that you can do much about it anyway.

Nigel
Julian Woods - 17 Dec 2007 15:17 GMT
> >> in article
> >> 9bc78a04-9fe9-4e8e-82ef-9c95f264a935@t1g2000pra.googlegroups.com,
[quoted text clipped - 28 lines]
>
> Nigel

Nigel to add another twist here‹a friend with whom I could not video
chat from his home invited me for a video chat with his laptop from a
Starbucks and it worked perfectly.

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