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Mac Forum / Applications / Mac Applications / July 2007



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Post-migration glitches, iBook G4 Panther -> MacBook Tiger

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AES - 28 Jul 2007 00:02 GMT
Two days ago my iBook G4 running Panther died of some purely electronic
disease (not a HD problem; just wouldn't boot most of the time, or stay
running when it did boot).  

Purchased a new MacBook with Tiger and managed to recover essentially
all my user files, apps, prefs, and setting files from an external drive
that had a recent SuperDuper! backup, using Tiger's Migration Assistant
(what a great combination!) -- except for a few glitches

A major problem is that I can simply no longer see an Ethernetted hp
LaserJet 6MP printer that's plugged into one of the RJ45 LAN ports on
our DSL modem, with the MacBook networked into the same LAN via an
Airport base station that's also plugged into the same DSL modem.  My
earlier Panther iBook had no problem seeing this printer over the same
Airport network, nor does my wife's Tiger PowerBook G4 have any problem
seeing it in the same fashion.

A minor hassle is that the QuickContact menulet associated with the Now
Contact database app just won't show up in the MacBook's menu bar (Now
Contact app itself runs just fine).  Tried zapping all the associated
.plist files and restarting; no luck.  

Anyone have any ideas on either of these?
Mike Rosenberg - 28 Jul 2007 00:29 GMT
> A major problem is that I can simply no longer see an Ethernetted hp
> LaserJet 6MP printer that's plugged into one of the RJ45 LAN ports on
[quoted text clipped - 3 lines]
> Airport network, nor does my wife's Tiger PowerBook G4 have any problem
> seeing it in the same fashion.

Have you enabled AppleTalk on the MacBook?

> A minor hassle is that the QuickContact menulet associated with the Now
> Contact database app just won't show up in the MacBook's menu bar (Now
> Contact app itself runs just fine).  Tried zapping all the associated
> .plist files and restarting; no luck.

Just reinstall Now Contact and all should be back to normal. (The same
thing happens if you do an Archive and Install installation of OS X.
When I encountered that on a client's Mac I decided it would be a lot
faster to reinstall Now Contact than to find and move the missing
component from the Previous Systems folder.)

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AES - 28 Jul 2007 01:50 GMT
> > A major problem is that I can simply no longer see an Ethernetted hp
> > LaserJet 6MP printer that's plugged into one of the RJ45 LAN ports on
> > our DSL modem
>
> Have you enabled AppleTalk on the MacBook?

Yes, did all that stuff.  In fact, I went through all of the networking
and printing settings files on my wife's 15" Tiger PowerBook that seemed
to have any possible relevance to this problem,and duplicated them on my
Tiger MacBook -- no joy, she can see the printer fine, I can't.

[Just for the record, it's an hp LaserJet 6MP, with a Farallon EtherMac
iPrint adaptor connected between the printer's AppleTalk port and one of
the DSL modem's LAN ports.  Maybe I'll turn off Airport on the MacBook,
run an Ethernet cable from the MacBook straight into the DSL modem, and
see if I can see it that way.]
David Empson - 28 Jul 2007 05:10 GMT
> > > A major problem is that I can simply no longer see an Ethernetted hp
> > > LaserJet 6MP printer that's plugged into one of the RJ45 LAN ports on
[quoted text clipped - 12 lines]
> run an Ethernet cable from the MacBook straight into the DSL modem, and
> see if I can see it that way.]

For reference, I've just been through the same hassle, in my case a
PowerBook G4 which died with a logic board fault, replaced with a
MacBook Pro. I used Migration Assistant to transfer all my applications
and data.

I also have an HP LaserJet 6MP, with an HP JetDirect EX Plus (Ethernet
to Parallel), and an Airport base station.

In addition to the MacBook Pro, I also have a wired PowerMac G4. Both
computers can see the printer, so I expect there is just a setting
you've missed on your MacBook.

The most likely issue is that you've enabled AppleTalk on the wrong
interface. AppleTalk can only be enabled on one network interface at a
time. I have mine enabled on the Airport interface, but if you had yours
enabled on Built-in Ethernet then you wouldn't see the printer unless
you plugged in a network cable.

In System Preferences > Network, go to the Airport interface, click on
its AppleTalk tab and make sure AppleTalk is enabled.

If that setting appears to be correct, then there might be a
configuration issue with your network which is causing confusion, and
some more extensive diagnostics may be required to track it down.

As for your other issue with Now Contact: if reinstalling doesn't bring
your menu extra back, a possible explanation is that you are running an
old version which is not compatible with Tiger, or hasn't been updated
to be "Universal" (so it doesn't run natively on an Intel Mac). PowerPC
plugins won't run in an Intel native application, and it wouldn't
surprise me if menu extras fall into this category.

Signature

David Empson
dempson@actrix.gen.nz

AES - 29 Jul 2007 01:08 GMT
> As for your other issue with Now Contact: if reinstalling doesn't bring
> your menu extra back, a possible explanation is that you are running an
> old version which is not compatible with Tiger, or hasn't been updated
> to be "Universal" (so it doesn't run natively on an Intel Mac). PowerPC
> plugins won't run in an Intel native application, and it wouldn't
> surprise me if menu extras fall into this category.

Thanks.  Reinstalling from a nudcm531.dmg disk image was fast and easy,
and brought back the QuickContact menu icon.

(A user interface gimmick, by the way, which I sure wish other databases
would copy!!)
AES - 29 Jul 2007 01:33 GMT
> In addition to the MacBook Pro, I also have a wired PowerMac G4. Both
> computers can see the printer, so I expect there is just a setting
[quoted text clipped - 12 lines]
> configuration issue with your network which is causing confusion, and
> some more extensive diagnostics may be required to track it down.

Thanks -- have tried the AppleTalk enabling repeatedly, w/o success.

Will try connecting via cable instead of Airport; haven't had a chance
to set this up yet.
David Empson - 29 Jul 2007 03:31 GMT
> > In System Preferences > Network, go to the Airport interface, click on
> > its AppleTalk tab and make sure AppleTalk is enabled.
[quoted text clipped - 7 lines]
> Will try connecting via cable instead of Airport; haven't had a chance
> to set this up yet.

Another thing to try, which will verify whether your AppleTalk
configuration is working:

Go into Utilities > Terminal, and at the command prompt type

atlookup

then press Return

This does an AppleTalk name search for all devices on your network. It
should display a line for each device which is advertising its presence.

With my network, I see something like this:

Found 4 entries in zone *
fffc.b5.80      Cyclops:Darwin
ff01.80.08      HP LaserJet 6P:SNMP Agent
ff01.80.9e      HP LaserJet 6P:LaserWriter
ff01.80.9d      HP LaserJet 6P:HP LaserJet 6MP

The numbers in the first column are AppleTalk addresses, which are self
assigned and aren't significant, except that the first two parts
uniquely identify the device on the AppleTalk network (e.g. ff01.80 is
my HP LaserJet), and the last part distinguishes between multiple
functions being advertised by the same device.

The second column has the device name and device type, separated by
colons.

The first line is my laptop. The other three are my HP JetDirect print
server, which knows it is connected to a LaserJet 6MP (with the printer
using its default name of "HP LaserJet 6P"). It is advertising itself on
the network for management purposes (SNMP), as a laser printer
(LaserWriter) and as an HP LaserJet 6MP (for the Mac OS 9 HP printer
admin software).

If I turn on my PowerMac G4 (which has file sharing enabled), I see two
more entries, of the forms "name:Darwin" and "name:AFPServer". It has
personal file sharing enabled, but even without that, I still see the
"Darwin" entry.

If you try the same command, you should see at least a
"name_of_printer:LaserWriter" entry, and a "Darwin" entry for your
MacBook and for any other active computers which have AppleTalk enabled.

I don't know exactly what services the Farallon iPrint advertises, but
it might only list one entry for your printer instead of 3.

If atlookup is showing your printer, the problem is likely to be related
to the printing subsystem on your MacBook, and it might need to be reset
and/or you might need to install some drivers. I would expect your
LaserJet to at least appear as a generic laser printer even if you
didn't have the HP LaserJet drivers installed.

Signature

David Empson
dempson@actrix.gen.nz

Robert Peirce - 28 Jul 2007 02:18 GMT
> Two days ago my iBook G4 running Panther died of some purely electronic
> disease (not a HD problem; just wouldn't boot most of the time, or stay
[quoted text clipped - 19 lines]
>
> Anyone have any ideas on either of these?

I moved from a PB to a MBP using Migration Assistant.  This managed to
mess up some of the OS software, although it took a while for some of
the problems to manifest themselves.  I archive re-installed the OS.  
This clobbered one (but not both) of my printer drivers, my scanner
driver and the PDA program that monitors PDA connections.  Merely
re-installing them solved the problem.  Because of this I created a file
of everything I need to do if I have to archive re-install the OS.  
There may be other programs I seldom use that will also have to be
reinstalled.

I also had a problem where the MBP would freeze and the only solution
was to power down and restart.  Apple said I might have to do an
erase/install to eliminate any chance of software issues.  Does anybody
know how to recover non OS stuff from a backup after doing that?  I
don't.

Signature

Robert B. Peirce, Venetia, PA  724-941-6883
bob AT peirce-family.com [Mac]
rbp AT cooksonpeirce.com [Office]

 
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