Mac Forum / Applications / Mac Applications / May 2007

Thanks, Tom.

I tried that program. It feels draconian and risky, the same way
Diskwarrior felt at first, (especially with the serious warning messages
in the Help file and the Reset window) but it seems to work.

I used Printer Setup Repair to back up my printer settings. Then i reset
the printer settings, restarted and restored my printer settings, and
now I'm able to open Printer Setup Utlitity and print again (for now,
anyway.)

The program's Help file says that there's a gap in Disk Utility's Disk
premissions verification and repair function that's filled by Printer
Setup Repair, so this an obvious project to prompt the development of OS
10.5. I hope the Apple developers are working on this. I shouldn't have
to use and buy a third party program to be able to print on my Mac –
especially not in this advanced computer age of 2007.

And the program's documentation is poorly written. It's not clear which
functions of the program one should prioritize and the sequence of
procedures is unclear and illogical.

for example, you're supposed to back up in the Backup and Restore
section at the bottom of the screen, then above that do "Reset" and
after Reset, go back to the bottom "Backup and Restore" section, so the
displayed options are in this sequence: 2, 1 and 3, instead of i, 2 and
3. (That's what happens when they skimp on documentation  and design by
not hiring professional writers and designers and instead the
programmers themselves do the writing and design.)

Anyway, it looks like I'll have to buy that program to try to keep my
printing running smoothly because I've been having a plethora of
printing problems. I had no idea that so many other people, too, are
having trouble printing in OS 10.4_. (The program has been downloaded
over 44,000 times from the Fixamac.com Web site.)

Robert

What's the first test/repair function to do in Printer Setup Repair when
 the printer's Utility window won't opne in Printer Setup Utility, or
when Printer Setup Utility itself won't open?

I ran Backup, Reset and then Restore in that order, but I wonder if one
or more of the other processes would be faster and easier.

Robert