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Mac Forum / Applications / Mac Applications / November 2006



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Safari and Vanguard?

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Ajanta - 28 Nov 2006 18:23 GMT
Starting a few days ago, I have trouble logging on to Vanguard using
Safari (2.0.4, OSX 10.4.8). The site page loads fine but doesn't seem
to recognize my password (when I submit the password, I just get the
logon page back).

Before you suspect the obvious, I am able to logon using the same id
and password with Firefox.

To the best of knowledge I haven't reset my Safari lately, nor
downloaded a new version. Still, it appears to me that somewhere
between Safari and Vanguard's computers, my password is being magled.

Can anybody hazard a guess as to what may be going on? If you use
Safari to logon to Vanguard, I'd like to know your experience.
Tom Harrington - 28 Nov 2006 18:36 GMT
> Starting a few days ago, I have trouble logging on to Vanguard using
> Safari (2.0.4, OSX 10.4.8). The site page loads fine but doesn't seem
[quoted text clipped - 10 lines]
> Can anybody hazard a guess as to what may be going on? If you use
> Safari to logon to Vanguard, I'd like to know your experience.

I just tried it and it went without a hitch.

Barring a typo, I don't know why it wouldn't work for you.  If you enter
the password incorrectly it doesn't show any error message, it just
dumps you back on the same screen again.

Signature

Tom "Tom" Harrington
MondoMouse makes your mouse mightier
See http://www.atomicbird.com/mondomouse/

Ajanta - 28 Nov 2006 20:29 GMT
> Barring a typo, I don't know why it wouldn't work for you.  If you enter
> the password incorrectly it doesn't show any error message, it just
> dumps you back on the same screen again.

I don't have a clue but it is unusual. When I posted previously, Safari
didn't work but Firefox did. Now I just tried again and both Safari and
Firefox don't work, but Camino does!

When I say a browser doesn't work: It has no problem accessing the
logon page. After I submit user ID, correct security picture appears.
Only the password is rejected.

Needless to say, once aware of the problem, I have been very careful
typing the password. And each time it *has* worked with a different
browser.

Quite perplexing. So far there is no problem with any other site. I
typed my password almost 100 times onto a "stickie", just to check if
any key was acting up and failing randomly, but the entire password
typed fine each time.

I have already sent a report to Vanguard in case they can look at my
logon attempts and decipher something. Will just have to keep looking.
Jolly Roger - 28 Nov 2006 22:40 GMT
>> Barring a typo, I don't know why it wouldn't work for you.  If you
>> enter the password incorrectly it doesn't show any error message, it
[quoted text clipped - 11 lines]
> typing the password. And each time it *has* worked with a different
> browser.

Try deleting all keychain entries for this web site. Then restart
Safari and log into the web site again.

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JR

Sn!pe - 28 Nov 2006 22:48 GMT
> I don't have a clue but it is unusual. When I posted previously, Safari
> didn't work but Firefox did. Now I just tried again and both Safari and
[quoted text clipped - 7 lines]
> typing the password. And each time it *has* worked with a different
> browser.

Could it be a cookie problem of some kind?

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^Ï^

Ajanta - 29 Nov 2006 04:27 GMT
Just to thank all who replied.

I cleared history, emptied cache, restarted the computer, started
Safari, and then just for good luck restarted it. Logging on to
Vanguard went smoothly. I don't know where the problem was, or just
which step fixed it, but it is working now.
Patrick - 30 Nov 2006 01:42 GMT
> I cleared history, emptied cache, restarted the computer, started
> Safari, and then just for good luck restarted it. Logging on to
> Vanguard went smoothly. I don't know where the problem was, or just
> which step fixed it, but it is working now.

http://www.us-cert.gov/cas/techalerts/TA06-333A.html

                 National Cyber Alert System

           Technical Cyber Security Alert TA06-333A

Apple Releases Security Update to Address Multiple Vulnerabilities

  Original release date: November 29, 2006
  Last revised: --
  Source: US-CERT

Systems Affected

    * Apple Mac OS X version 10.3.x and 10.4.x
    * Apple Mac OS X Server version 10.3.x and 10.4.x
    * Apple Safari web browser

  These vulnerabilities affect both Intel-based and PowerPC-based Apple
  systems.

Overview

  Apple has released Security Update 2006-007 to correct multiple
  vulnerabilities affecting Mac OS X, Mac OS X Server, Safari web
  browser. Vulnerabilities in OpenSSL, gzip, and other products are also
  addressed. The most serious of these vulnerabilities may allow a
  remote attacker to execute arbitrary code. Attackers may take
  advantage of the less serious vulnerabilities to bypass security
  restrictions or cause a denial of service.
Tom Harrington - 30 Nov 2006 03:45 GMT
> > I cleared history, emptied cache, restarted the computer, started
> > Safari, and then just for good luck restarted it. Logging on to
[quoted text clipped - 8 lines]
>
> Apple Releases Security Update to Address Multiple Vulnerabilities

This is entirely irrelevant to problems logging in to a specific web
site.

Signature

Tom "Tom" Harrington
MondoMouse makes your mouse mightier
See http://www.atomicbird.com/mondomouse/

Patrick - 30 Nov 2006 04:07 GMT
>> http://www.us-cert.gov/cas/techalerts/TA06-333A.html
...
>> Apple Releases Security Update to Address Multiple Vulnerabilities
>
> This is entirely irrelevant to problems logging in to a specific web
> site.

Nobody asked for your stupid opinion, a.shole.
Jolly Roger - 30 Nov 2006 04:27 GMT
>>> http://www.us-cert.gov/cas/techalerts/TA06-333A.html
> ...
[quoted text clipped - 4 lines]
>
> Nobody asked for your stupid opinion, a.shole.

Nobody asked you to repost security bulletins here either, but I don't
see that stopping you.  ; )

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JR

Tom Harrington - 30 Nov 2006 17:18 GMT
> >> http://www.us-cert.gov/cas/techalerts/TA06-333A.html
> ...
[quoted text clipped - 4 lines]
>
> Nobody asked for your stupid opinion, a.shole.

Nobody asked for your irrelevant post either, so I guess we're even.

Signature

Tom "Tom" Harrington
MondoMouse makes your mouse mightier
See http://www.atomicbird.com/mondomouse/

Mike Rosenberg - 30 Nov 2006 21:46 GMT
> > This is entirely irrelevant to problems logging in to a specific web
> > site.
>
> Nobody asked for your stupid opinion, a.shole.

That's fine, because he didn't post a stupid opinion.  If you truly
believe your post was relevant to the thread, why not explain how?

Signature

<http://designsbymike.biz/macconsultshop.shtml> Mac-themed T-shirts
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Patrick - 30 Nov 2006 21:53 GMT
>>> This is entirely irrelevant to problems logging in to a specific web
>>> site.
[quoted text clipped - 3 lines]
> That's fine, because he didn't post a stupid opinion.  If you truly
> believe your post was relevant to the thread, why not explain how?

The security patch in Safari addressed the issue.
Mike Rosenberg - 30 Nov 2006 22:02 GMT
> The security patch in Safari addressed the issue.

The security patched addressed a an issue that existed for the OP and
not for anyone else accessing the Vanguard site using the same version
of Safari?  A problem that the OP himself was able to fix by the method
he described in the very post you responded to?

Signature

<http://designsbymike.biz/macconsultshop.shtml> Mac-themed T-shirts
<http://designsbymike.biz/musings.shtml> Mostly muckraking T-shirts
<http://designsbymike.biz/prius.shtml> Prius shirts & bumper stickers
<http://cafepress.com/comedancing> Ballroom dance-themed shirts & gift

Dave Balderstone - 30 Nov 2006 22:15 GMT
> > The security patch in Safari addressed the issue.
>
> The security patched addressed a an issue that existed for the OP and
> not for anyone else accessing the Vanguard site using the same version
> of Safari?  A problem that the OP himself was able to fix by the method
> he described in the very post you responded to?

Those Apple engineers are freaking AWESOME, man...
Jolly Roger - 30 Nov 2006 23:13 GMT
>>>> This is entirely irrelevant to problems logging in to a specific web
>>>> site.
[quoted text clipped - 5 lines]
>
> The security patch in Safari addressed the issue.

WRONG.

Nowhere in that security announcement does it state that Apple fixed
problems with Safari connecting to vanguard.com. It doesn't even
suggest anything remotely *close* to that. This security update
addressed *vulnerabilities* - nothing more.

So who is the real a.shole here, Patrick?

Signature

JR

Jamie Kahn Genet - 30 Nov 2006 05:25 GMT
> Starting a few days ago, I have trouble logging on to Vanguard using
> Safari (2.0.4, OSX 10.4.8). The site page loads fine but doesn't seem
[quoted text clipped - 10 lines]
> Can anybody hazard a guess as to what may be going on? If you use
> Safari to logon to Vanguard, I'd like to know your experience.

What is Vanguard?
Signature

If you're not part of the solution, you're part of the precipitate.

Charlie Perrin - 30 Nov 2006 05:41 GMT
>> Starting a few days ago, I have trouble logging on to Vanguard using
>> Safari (2.0.4, OSX 10.4.8).

>What is Vanguard?

Vanguard is a very large mutual fund family in the United States.

They're probably best known for rock-bottom expense ratios.
Ajanta - 30 Nov 2006 08:37 GMT
> What is Vanguard?

A huge mutual fund company. You can visit Vanguard.com .
 
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