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Mac Forum / Applications / Mac Applications / October 2006Help! Adobe Creative Suite won't open.
Any advice will be gratefully received! CS (not CS2) has been working fine on a G5 OS X 10.4.8 (4 x 2.5 Ghz PowerPC 8GB Ddr2 SDRAM). Suddenly it stopped working. Photoshop 8 wouldn't open. Acrobat 6 won't open. Distiller opened but won't work. Illustrator wouldn't open. No new software had been installed. No new fonts. No unusual programmes were run. No changes to the network/internet settings. Reinstalling didn't make any difference. Manual uninstall according to Adobe.com instructions and reinstalling after repairing permissions didn't work. Turning off fonts and reinstalling made no difference. I downloaded the Photoshop 9 demo and it works fine. Any ideas what I should do to get CS working again? Dave > Any advice will be gratefully received! > [quoted text clipped - 18 lines] > > Any ideas what I should do to get CS working again? Search for and trash any AdobefntXX.lst files (where XX is two digits -- 05, 07, etc). Use a tool like YASU to delete font caches, and reboot. Dave - Thanks for that - but it didn't work. No change at all. Any other ideas? I can probably shell ot £300 for upgrades, but I was perfectly happy with PS 8 and the rest of the CS programmes... Dave > Dave - > > Thanks for that - but it didn't work. No change at all. > > Any other ideas? I can probably shell ot £300 for upgrades, but I was > perfectly happy with PS 8 and the rest of the CS programmes... If you create a new user, does CS run? If so, the problem is with your account. Dave - Tried a new user account - but it's not that. I've since downloaded Acrobat Reader and it works fine. In fact everything else works, so I'm loathe to do anything as drastic as try to reinstall the OS. I'll try reinstalling CS under the new user account. Driving me crazy! Dave > > Dave - > > [quoted text clipped - 5 lines] > If you create a new user, does CS run? If so, the problem is with your > account. And that didn't work either.... I appreciate your interest by the way - I struck out on the Adobe.com site. They don't have much of a customer support set up. Dave > And that didn't work either.... > > I appreciate your interest by the way - I struck out on the Adobe.com > site. They don't have much of a customer support set up. > > Dave Try: <http://www.adobe.com/support/forums/> > Dave - > [quoted text clipped - 17 lines] > > If you create a new user, does CS run? If so, the problem is with your > > account. Please don't top-post. I don't know what could be causing your problem, then. You could try the support forums at adobe.com. Not to worry. One more possibility eliminated! Apologies for "top-posting" whatever that is. Dave > > Dave - > > [quoted text clipped - 22 lines] > I don't know what could be causing your problem, then. You could try > the support forums at adobe.com. In article <1162246409.295929.215150@m73g2000cwd.googlegroups.com>, > Not to worry. One more possibility eliminated! Apologies for > "top-posting" whatever that is. You apologise for doing something you don't know what? (It is when you reply, you put the reply before the text you are replying to, not a good idea, irritating to a great many people on their newsreader software.)  Signaturedorayme > You apologise for doing something you don't know what? > (It is when you reply, you put the reply before the text you are > replying to, not a good idea, irritating to a great many people > on their newsreader software.) I know there are rules of etiquette, but don't necessarily know what they are! I do appreciate the trouble that helping incompetents like myself puts people to - so I'm happy to observe any protocols and conventions to make my posts as irritation free as possible! No joy on the adobe forums either by the way.... Dave > Not to worry. One more possibility eliminated! Apologies for > "top-posting" whatever that is. See <http://www.google.com/search?client=safari&rls=en&q=%22top-posting%22&i e=UTF-8&oe=UTF-8> |
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