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Mac Forum / Applications / Mac Applications / October 2006



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Problem with deleting aplication.

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szymek@rocketmail.com - 14 Oct 2006 03:59 GMT
Hi,

I use iMac G4, 10.3.9.
I installed a trial version of "DVD2oneX2". It installs as a bundle. It
allows you to use basic functions for 30 days.
I was not that happy with it (in my opinion "ffmpegX" does better job)
so deleted it (DVD2oneX2 icon from Applications to Trash). A few days
later I wanted to check one more function of this software. So
downloaded and installed it again.
To my surprise after the second installation it was counting "free
days" from the date of the first execution/installation.
So this time decided to delete it thoroughly:
1. DVD2oneX2 icon from Applications to Trash
2. In Finder search for all visible and invisible files with names
containing 'DVD2oneX2' (Cache, Preferences, etc.) and move all of them
to Trash
3. Empty Trash
4. Run Onyx to delete all logs, cached files etc.
Did NOT help.
After consecutive download and installation DVD2oneX2 still remembers
the date of the first execution/installation!
It must store it somewhere and this file is not deleted.

Do not get me wrong. I am not intending to abuse the trial mode of this
software. I do not want to use it at all, so I want to delete it
COMPLETELY. It drives me crazy when applications leave rubbish behind!
Some more info:
1. In Finder 'Date modified' for this application shows the date of
original installation.
2. This day count seems to be user dependent. If I run DVD2oneX2 from
another user's account it counts the dates from the first execution for
the particular user.

Please help!

Cheers,
Szymon
matt neuburg - 14 Oct 2006 04:53 GMT
> I use iMac G4, 10.3.9.
> I installed a trial version of "DVD2oneX2". It installs as a bundle. It
[quoted text clipped - 5 lines]
> To my surprise after the second installation it was counting "free
> days" from the date of the first execution/installation.

> Do not get me wrong. I am not intending to abuse the trial mode of this
> software. I do not want to use it at all, so I want to delete it
> COMPLETELY. It drives me crazy when applications leave rubbish behind!

What it has left behind is nothing but a tiny invisible file recording
the date when you first used it. It takes up virtually no space and is
doing no harm. Your computer is probably chock-full of such things. It's
not important and does you no harm - unless, of course, you are trying
to evade the time restriction on this demo. m.

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matt neuburg, phd = matt@tidbits.com, http://www.tidbits.com/matt/
Tiger - http://www.takecontrolbooks.com/tiger-customizing.html
AppleScript - http://www.amazon.com/gp/product/0596102119
Read TidBITS! It's free and smart. http://www.tidbits.com

szymek@rocketmail.com - 14 Oct 2006 05:43 GMT
> What it has left behind is nothing but a tiny invisible file recording
> the date when you first used it. It takes up virtually no space and is
> doing no harm. Your computer is probably chock-full of such things. It's
> not important and does you no harm - unless, of course, you are trying
> to evade the time restriction on this demo. m.

As mentioned in my post I am not trying to evade the time restriction
on this demo.
I've already got registered version of 'ffmpegX'.
Just want to know what was installed/stored on my computer and how to
get rid of it.
Can you tell me what's the name of this file and where it is stored.

Thanks,
Szymon
matt neuburg - 14 Oct 2006 18:05 GMT
> > What it has left behind is nothing but a tiny invisible file recording
> > the date when you first used it. It takes up virtually no space and is
[quoted text clipped - 8 lines]
> get rid of it.
> Can you tell me what's the name of this file and where it is stored.

No, because if I gave that information, you (or anyone) could "crack"
the program's defense and just use it in demo mode, free, forever.
Either you know how to find the file or you don't. Apparently you don't.
m.

Signature

matt neuburg, phd = matt@tidbits.com, http://www.tidbits.com/matt/
Tiger - http://www.takecontrolbooks.com/tiger-customizing.html
AppleScript - http://www.amazon.com/gp/product/0596102119
Read TidBITS! It's free and smart. http://www.tidbits.com

Kevin McMurtrie - 15 Oct 2006 02:14 GMT
> > > What it has left behind is nothing but a tiny invisible file recording
> > > the date when you first used it. It takes up virtually no space and is
[quoted text clipped - 13 lines]
> Either you know how to find the file or you don't. Apparently you don't.
> m.

The program appeared to be uninstalled but it left undisclosed hidden
files behind.  Not only is that abusive but, in some places, that can be
legally trespassing.
Paul Mitchum - 15 Oct 2006 04:21 GMT
[..]
> The program appeared to be uninstalled but it left undisclosed hidden
> files behind.  Not only is that abusive but, in some places, that can be
> legally trespassing.

If you have a real problem with it, try emailing the software's
developers and get them to tell you how to deal with it.
szymek@rocketmail.com - 15 Oct 2006 05:59 GMT
> In article <1hn6zxj.14eupfe4hjg5cN%matt@tidbits.com>,
> The program appeared to be uninstalled but it left undisclosed hidden
> files behind.  Not only is that abusive but, in some places, that can be
> legally trespassing.

Kevin,
Totally agree with you. After uninstalling there should be NOTHING
left.
After all it is my computer and I am to decide what files are stored on
it.
If developers want to protect their software, they should issue demo
versions with limited functionality, rather than implement primitive
security measures, like hiding files all over the place.

Below is addressed to Matt:
I have stressed a couple of times, that I do not want "to crack the
program's defence". I just wanted to keep my machine CLEAN.
Your replies were pretty patronising and a bit offensive. You tried to
imply that I want to do something illegal.
I do not know if you are associated with the developers of this
software, but you didn't do them good.
Below is a list of hidden files left after deletion of DVD2oneX2 (and
all other files and folders with DVD2one in the name):

.prf
.icc
.eno
.arm

You said was 1, but in fact there are 4.

It was pretty easy to figure out (no need to use Terminal) and now I
have a method, which can be used to delete (completely) other demo
applications "secured" in this stupid way, which leaves rubbish behind
them.
In fact I should thank you for being an inspiration to my
investigation.

To Paul,
Developers of this program reply only to users who purchased the
licence.
Kevin McMurtrie - 14 Oct 2006 06:17 GMT
> Hi,
>
[quoted text clipped - 33 lines]
> Cheers,
> Szymon

Use Terminal.app to view hidden files.

cd
cd Library/Preferences
ls -alR
 
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