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Mac Forum / Applications / Mac Applications / October 2006IMAC G4 probelm
Hello, Trying to help my Daughter solve her computer problem from 900 miles away. She has an Imac G4 with system 10.4 Currently she has a grey screen with no sad Mac only the spinning beach ball. She has shut down and rebooted She has unplugged every thing and replugged them. She has has a cable ISP sbcglobal She is unable to get the CD drawer to open from the keyboard. Any and all suggestions are welcome. TIA Don Whitely > Hello, > [quoted text clipped - 14 lines] > > Any and all suggestions are welcome. First, try unplugging from the internet and booting. Let it run, don't be impatient. Let it run overnight, for instance, and see if it eventually comes up. Try removing RAM and rebooting. To open the CD drawer, have her try holding the mouse button down and rebooting. Dave, Thanks for the suggestions we will try it when I call her tonight. Don W. >>Hello, >> [quoted text clipped - 22 lines] > > To open the CD drawer, have her try holding the mouse button down and rebooting. > First, try unplugging from the internet and booting. > > Let it run, don't be impatient. Let it run overnight, for instance, and see if it eventually comes up... You know, this brings to mind something that I've been curious as hell about. There've been some occasions where, for some reason, my ISP's connection has died -- not the router or the phone line, just the ISP -- and, when attempting to reboot, the G4 takes _forever_ -- and I mean, _for_friggin'_EVER_, and it's made me wonder: Does my G4 actually _have_ to be able to see the Internet in order to boot? And, when not initially seeing it, is the OS actually _designed_ to _continue_ to try and find the Internet until something inside the OS decides it's OK to "give up" and finish booting? (this would be happening with the G4 plugged into the router, which would still be switched on and connected at the time of the ISP-less reboot attempt) Thanks in advance,  Signature. "Though I could not caution all, I yet may warn a few: Don't lend your hand to raise no flag atop no ship of fools!" --grateful dead. _______________________________________________________________ Mike Flugennock, flugennock at sinkers dot org "Mikey'zine": dubya dubya dubya dot sinkers dot org > Does my G4 actually _have_ to be able to see the Internet in order to > boot? And, when not initially seeing it, is the OS actually _designed_ [quoted text clipped - 4 lines] > would still be switched on and connected at the time of the ISP-less > reboot attempt) If you don't have a startup disk designated, and are connected to a network, then your Mac will search for a network drive to boot from. >>Does my G4 actually _have_ to be able to see the Internet in order to >>boot? And, when not initially seeing it, is the OS actually _designed_ [quoted text clipped - 7 lines] > If you don't have a startup disk designated, and are connected to a > network, then your Mac will search for a network drive to boot from. Ahh, ha. The plot thickens. Thanks! Signature. "Though I could not caution all, I yet may warn a few: Don't lend your hand to raise no flag atop no ship of fools!" --grateful dead. _______________________________________________________________ Mike Flugennock, flugennock at sinkers dot org "Mikey'zine": dubya dubya dubya dot sinkers dot org > >>Does my G4 actually _have_ to be able to see the Internet in order to > >>boot? And, when not initially seeing it, is the OS actually _designed_ [quoted text clipped - 9 lines] > > Ahh, ha. The plot thickens. Thanks! If you're configured for ipv6 instead of ipv4, it could take a while longer before it times out, too. >>>>Does my G4 actually _have_ to be able to see the Internet in order to >>>>boot? And, when not initially seeing it, is the OS actually _designed_ [quoted text clipped - 12 lines] > If you're configured for ipv6 instead of ipv4, it could take a while > longer before it times out, too. Thanks; I'll have a look. I've already double-checked my Startup Disk; sure enough, it shows the internal HD (as I thought...), last choice I made. Signature. "Though I could not caution all, I yet may warn a few: Don't lend your hand to raise no flag atop no ship of fools!" --grateful dead. _______________________________________________________________ Mike Flugennock, flugennock at sinkers dot org "Mikey'zine": dubya dubya dubya dot sinkers dot org > There've been some occasions where, for some reason, my ISP's connection > has died -- not the router or the phone line, just the ISP -- and, when [quoted text clipped - 3 lines] > Does my G4 actually _have_ to be able to see the Internet in order to > boot? No. It does not. Your computer will boot just fine with no network connection whatsoever--and boot quickly. Certain circumstances may make your computer take a very long time to boot. If your computer gets an IP address using DHCP or PPPoE, and the server that is supposed to give it the IP address is returning some bizarre response that the computer does not understand, it may keep trying...and trying...and trying. Booting with the network cable disconnected should fix this. SignatureArt, photography, shareware, polyamory, literature, kink: all at http://www.xeromag.com/franklin.html Nanohazard, Geek shirts, and more: http://www.villaintees.com >>There've been some occasions where, for some reason, my ISP's connection >>has died -- not the router or the phone line, just the ISP -- and, when [quoted text clipped - 12 lines] > bizarre response that the computer does not understand, it may keep > trying...and trying...and trying... That's pretty much what's happening, and always when trying to reboot after discovering a dsl outage, and I'd almost bet it was while the network cable was still hooked up... Thanks, Signature. "Though I could not caution all, I yet may warn a few: Don't lend your hand to raise no flag atop no ship of fools!" --grateful dead. _______________________________________________________________ Mike Flugennock, flugennock at sinkers dot org "Mikey'zine": dubya dubya dubya dot sinkers dot org >Hello, > [quoted text clipped - 12 lines] > >She is unable to get the CD drawer to open from the keyboard. Hold the mouse button down while turning on the power. >Any and all suggestions are welcome. Sounds like she needs to zap the PRAM and/or reset the NVRAM: http://docs.info.apple.com/article.html?artnum=2238 http://docs.info.apple.com/article.html?artnum=42642 This will clear up any possible corruption in these that might becontributing to this problem. If that fails, try to boot from your install CD/DVD and run the Disk Diagnostics and repair any problems. Also, run repair permissions (just to be safe). Next, remove and reseat the RAM (if you added any). -Stephen SignatureSpace Age Cybernomad Stephen Adams malchus842SP@AMgmail.com (remove SPAM to reply) Stephen, Thanks for the suggestions. Don W. >>Hello, >> [quoted text clipped - 32 lines] > > -Stephen |
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